Omega Automotive

They fixed it pretty quickly.

They treat it really really well.

Jay did a great job getting the correct part and having it installed. I definitely recommend them!

it went well! i had brakes done and the owner was honest and saying only back brakes needed to be fixed. he was the second mechanic to say my battery needed to be changed so i did that too.... he also gave me more info on things that need to be maintained which i cannot afford right now.

unknown

unknown

Omega never disappoints! Carlos, Guille and their team are reliable, honest and really know their cars. I never feel like I'm being cheated or over charged. I am always shown the used parts and told why they were removed and how it affected the car. My car is 13 years old and runs like a dream because of the Omega team.

They did an excellent job. Lowest in price and highest in quality.

As I stated above his work and that of his mechanics is impecable.

They were fine.

unknown

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The work turned out well. They paid attention to detail and did the work in a timely fashion.

They were absolutely fantastic. I can’t say enough good things about them.

Everything went well, but I never had a doubt that it wouldn't. I brought the car in that morning and within a few hours it was completed. Carlos is one of the most honest people I've ever met. He lets me know if I can wait to have something fixed, gives me an estimate of the cost and always tries to save me money on parts.

Brought my car in. Transmission rebuilt, etc., as above. Took car home. I didn't like the way the car handled. Drove it a week or so to get a "feel" for it. Brought it back. Carlos tweaked and adjusted tranny at no charge. I then proceeded to put 4,000 miles on my car in 6 weeks (normal is about 500 miles a month). She ran beautifully. My car is 28 years old, and parts are sometimes (sometimes?) a challenge to find. Repairs routinely take longer than Carlos expects simply because tracking down some parts takes longer than he expects. However, Carlos will call me *immediately* when he finds there are delays, to keep me updated. We both learned to add a fudge factor of 25% on to any estimated time for repairs. Carlos will answer all questions, is honest, forthright, and a delight and joy to work with. When things don't go as he expected, he says so, explaining in detail if I request. Not everybody wants to know details. I grew up in a house full of mechanics, so I not only want to know, I understand. I've changed mechanics at times not because they weren't good mechanics, but because they wouldn't explain repairs, or glitches, or "why this and not that" questions. Carlos explained, even on those rare occasions when the explanation might make his shop look stupid. I just moved to Albany, NY, from Northridge, CA, and I *miss* Carlos very much. I'm going to have to train a new mechanic, and I'm not looking forward to it. Finding a mechanic who is not only competent and honest, but has no problem talking "mechanic" to a woman can be challenging. More so it seems than finding parts for my car.