Hunters Roofing

Hunter roofing exceeded my expectations. They are extremely professional respectful and clean. From quote to final thank you letter I can't say enough about them. I am recommending them to all my family and friends who needs roofing work. I wish all construction companies had this much integrity. Thank you Hunters!

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Bid on the contract, showed up on time for estimate.  Put everything in writing, answered all questions and were available by phone when needed.  They also used email to communicate.
We had one issue, where somewhere along the line during the demolition a piece of room fell to the ceiling and caused an indentation.  They did not feign ignorance or anything.  They reviewed the damage and they took care of it in about a day.  They patched it, sanded it, and matched the paint perfectly.  I can't even tell exactly where it was now.  Also, they did some attic fan wiring, which was great.  Overall, I can't be more satisfied with their work.

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Went very smoothly, called to update on brief delay due to weather and through the project as costs increased due to discovery of wood rot (which we anticipated and were warned about). Very polite workers, very clean, picked up every day. Work began on Tuesday and was completed by mid-day Friday. Very impressed with professionalism of all involved, including Evelyn in the office who was excellent! Haven't had rain yet to test the new roof but based upon what we know so far, would definitely recommend and use again.

The whole process was professional and quick. Mr. Hunter's team knows their business. Yet they did leave our attic a compete mess filled with all sorts of workers trash such as: Nails, wood, dirt etc. I feel the company should have had someone clean up the mess in the attic. Which is still there. I have asthma and I will not clean it up. 
The receptionist at Hunter's is delightful and helpful.
Now for the problem we are having is with the the Golden Pledge Ltd. Warranty that Mr. Hunter had us get through the roofing process. They are not a good company to work with.
For over 3 months and 3 weeks I have been in a irritating stagnation with GAF.  I told them that the roof is damaged and an Racoon has gotten into our attic. Several times the animal has gotten in and we spent the night getting him out. Now we have a skunk taking the same animal path.
 I finally contacted Mr. Hunter and finally a warranty man came by to take pictures. That was three weeks ago. I have called several times and just found out that someone will be by to fix our home Aug. 17, 2015. So another three weeks.
In the mean time I called my AAA Home Insurance company and they are sending someone to take a look. See what can be done. Maybe a wire fence to block any animals.
In conclusion please think twice before entering any responsible agreement with GAF and Mr. Hunter because although this man knows his stuff and we have a beautiful roof, I don't think the follow up is very good, especially if you have a problem with your roof. I mean it is not my job to be stressed over this roof problem...that is what I paid them for. I think my being upset about this is rational and so be it.
Mr. Hunter has taken care of the problem and he gave me a refund from GAF. A good guy after all. Thank you!!

It went fine. All old material stripped off on 1st day, and start of shingling. Everything else took 2.5 days. Roof looks great. We could have had it done for less by someone else, but Hunter's seemed the most professional (more professional by far, compared to some of the others) of the 6 or 7 companies (all from Angie's List) we talked to. Hector was the foreman on site, and was extremely nice, cooperative, concerned and professional. The shingles have a 50-year warranty and the labor has 25-years. They did a good job of cleaning up around the house afterwards. There was sawdust and small pieces of wood in the attic, resulting from the long cut they did on the ridge to install the ridge vent system. I cleaned this up myself in about 30 minutes of creeping around in the attic.
If you're in Los Angeles City and you re-shingle more than 50% of your roof, you now (beginning in 2015) have to use either the Sierra White shingle from GAF (or its equivalent from other shingle mfgrs.) or one of the new approved "cool roof" shingles, which cost more. These reflect more light & heat, and radiate absorbed heat more quickly than do regular shingles. They reduce the attic temperatures and reduce the "heat island" effect of a city full of dark roofs absorbing heat. Los Angeles City is now very concerned with reducing the heat island effect. We got the Sierra White as it cost less than the other colors and we preferred the look. It's pale, but far from white - more of a speckley gray.
We'd recommend Hunter's to anyone. If we ever get solar panels (Calif. PUC and the electric utilities seem like they want to shoot a big hole in this increasingly attractive option), we'll probably get them from Hunter's as well.

It all went very well, he was on time, and neat. My neighbors also used him and were very pleased.

There were a few glitches due to weather and ordering enough roof caps, but all in all it was a very professional job. The weather delayed the start time and caused a one day delay near the end of the job. The delay that wasn't weather related was a mistake in ordering enough roof caps to finish the job. It caused several days of delay, but the roof was water tight and it was just a cosmetic delay. Besides that minor issue I was very satisfied with the overall experience from getting an estimate to the end of the job.
I had about four or five estimates, some a bit lower than Doug Hunter's, but we went with Hunter's Roofing based on our interactions with Doug Hunter himself. He put together a very professional proposal that included illustrations along with facts and figures that made it much easier to understand technical terms that are probably not in the vocabulary of most customers. The GAF Monaco asphalt shingles require installation by an approved GAF contractor. There were other approved contractors in our area, but Hunter's seemed to be and turned out to be the best fit for us. They weren't the cheapest estimate, but they included some room for unexpected material replacement and that was to our advantage because we had some unseen damage that may have made the cheaper estimates over Hunter's bid. Because of that our original B rating on price was adjusted to an A rating.
His workers were highly skilled and took care to protect our property and belongings from damage. They also did a good job cleaning up debris from removing the old roof or putting in the new one. The Monaco shingles are designed to look like traditional Mediterranean tile and need to be installed with greater care to make sure they are kept straight. We found no flaws with alignment of the shingles or with anything else.
Bottom line: We were very satisfied and would not hesitate to use them again or to recommend them to others.

Doug came out to look at my roof to determine if Solar panels would benefit my electrical need. He was very knowledgeable about the roof and the solar system. He did a free evaluation of my home, then design a customized solar system for my specific needs. All the work was done in a timely matter and I am now reaping the rewards. I even get credit from the DWP when I am sending power back to the grid. I find myself never worrying about running my A/C day and night. Thanks to Hunters Roofing and his team.

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Everything went well. See my previous review.

During a heavy rainy period a major leak appeared through the recessed lighting.  Diagnosed the proplem and did an excellent repair. They were very professional and the repaired areas on the roof are holding.

He was excellent, he brought out a board that let me see the all the different types of materials. It took him about three days to complete the project. It's looks great, and I'm very happy with how it looks. He did give me a discount, the employees were very professional and helpful and they left me some extra roofing material just in case. They even re-roofed the birdhouse I have on the roof.

They were professional and punctual. They had the best price for the quailty of the materials and workmanship provided.
 I would definately recommend them to all my friends and family.

I used Angie’s List to find them as well the recommendation from the company that makes the shingles, GAF.  Everything from start to finish was excellent. Their price was fair, they were professional, and they cleaned up when they were done.  It was extremely hot weather and they did everything well.  I have no complaints at all.   I got through a rainy season with no leaks.

Hunters Roofing came and gave us a quote. We were very impressed by the quote. The owner of the company came and explained everything to us. That was great. In the end, we went with another company because we had a friend that recommended them to us. Hunters Roofing was very competitive in price. If we have another job, we will definitely give them an opportunity to bid on it.

The boss, Mark came out. He was friendly, seemed knowledegeable. The company was fully bonded and insured. I signed the contract and that was the last I saw of Mark. Two workers came to my house. One older, one younger. They began to dismantle the preexisting roof as this was a total roof replacement. I was concerned that they did not lay down any type of protection on my deck and mentioned it to them. They told me not to worry, that the deck was safe and that they were being careful. While carelessly tossing pieces of the old roof off onto the deck they managed to knock off the end of my rain gutter and spout. That in turn broke a window when it fell. They did not mention any of this to me. I had to bring it up to them.

When the debris was cleared away, I could see that they had ruined my redwood decking. The careless throwing of roof debris from my second floor had caused huge gouges in the wood. When I complained to Mark, he made his workers go to the lumberyard to buy new wood to replace the ruined boards. The only thing they said to me was that "redwood is really expensive." No kidding. During the job,  one of the guys worked really well, while the other took off to sit in the truck talking with girlfriend in Spanish on the phone it seemed like the whole time.  When I finally asked him in English who was on the phone, He told me that he was "talking to the boss". I then replied in Spanish that it is interesting that he calls his girlfriend the "boss". Yeah. I speak Spanish fluently. Mark later admitted this guy was new and indicated he had a predilection for making personal phone calls on the job.

They finished the roof on time. Mark charged me $200 less than the quote because of the destruction and inconvenience caused by his workers. I was left to deal with the broken window myself.  When the workers had left and I was settling up I mentioned to  Mark that  his workers had left left literally hundreds of nails around my property because of their carelessness. I showed him all of the nails on the ground. He picked up about thirty nails by himself. I was left picking up nails for months. Three months later one of the nails required a vet visit to pull it out of my dog. It is now NINE MONTHS since this roof was completed and I am STILL picking up nails that were left strewn around my house.

The roof itself is holding up well but we have not had any major rains to really put it to the test.. I am keeping my fingers crossed. I am updating this because while checking into a remodel a close friend who is a contractor checked out this roofing job. He told me that the finished roof seemed fairly well done with a few exceptions, but that for the square footage he felt I was seriously overcharged.

Everything about the experience was an A+. They came on time, workmanship was excellent and have recommended them to others. Their price wasn't the cheapest, but also wasn't the most expensive.

They were very professional and they came on time.  They explained everything that needed to be done.  They came in under quote and did a good job.  They're great.

I thought the repair was complete and any further roofing problems would be covered under Hunters warranty. It doesn't rain that much in California, as the song goes, but when it rains, it pours. In December of 2010 during our huge storms in Los Angeles, the dining room ceiling again started dripping water in the exact same place as it had in March of 2010. I called Hunters Roofing and they did promptly send two guys out. It was not raining when they arrived. They spent some time in the attic looking around and could not find any water. They patched a miniscule 1 inch crack in the flat roof with Henry's and left. They called later to say the repair was not covered by warranty and it would be $150 for the visit. I refused to pay until I knew the problem was solved. Within days the storm returned and the roof was leaking again. I had put tarps over a large portion of the roof and it was still leaking. I called them back. The roofers returned on a day it was not raining and this time they decided to tear apart a section of the roof over the area of the leak, removing shingles and cutting open the plywood. They could not find any water. So they put it all back together. The owner then called me saying that they could not solve the problem. I asked if there was any leak detection system available. He said no. I would think that being a repeat customer and having spent $11,820 with their company over the past 6 years, I would get some attention. Apparently not. I searched online for a leak detection system. The simple answer was, get up on the roof with a hose and spray till it leaks. I went up on the roof and took a garden hose and sprayed water on various sections of the roof. My wife was stationed in the dining room to report leaks. Within 15 minutes I discovered the source of the leak. It was a section of flashing under my air conditioner vent that was raised up about 1.5 inches, not providing protection. With the force of the storm the water built up and leaked into the roof. Now why a roofer doesn't use a solution like a water hose to find a leak is beyond me. Basic science shows that water seeks its own level. The roofer could have saved lots of time by doing that and he could have solved my problem. After I discovered the leak, I called and left a message for the roofer on his answering service on Sunday January 16. I also emailed them and told them I had discovered the source of the leak and I asked them to please call me. I called again on Monday January 17 after not receiving a call back from them, (the office was open on MLK Day). I spoke with the person who answered the phone at the office and again left a message for the owner and asked if I should send pictures of the source/location of the leak. I sent a second email with the pictures that morning. I asked if they would inspect it and provide an estimate if they were not going to cover the repairs under any warranty. When I was on the phone the person did not offer to make an appointment for the roofers to return. It has been 6 days and I have not had a response by email or phone. Wouldn't it be polite or good business practice to at least call or email and say they got my message, were busy and would get back to me eventually? In conclusion, I have spent $11,820 with this company over 6 years and I am a repeat customer. Last year I spent $695 on the roof and $300 fixing my ceiling for a misdiagnosed repair. I would think in this economy an owner of a company would want to maintain good relations with a past customer since many contractors rely on referrals for business. Today I hired another contractor to repair the roof. I will have to pay to repair my dining room ceiling again. I cannot recommend Hunters Roofing due to the inattention and non-communication they have to offer, in addition to the fact they couldn't figure out the simple solution to finding a leak.

Doug and Hector were very good. they got the job done quickly and cleanly; no complaints whatsoever. they even included the little extras like ridge venting, chimney flashing tied into the mortar, and priming the new lumber. you might find a rock-bottom quote that's lower, but Doug's price was competitive and the job was done right.

They did a very good job. They did clean up well.

Doug the owner is competent and professional. He personally supervised all aspects of the job and gave me daily updates. He addressed my concerns immediately. The workers were courteous. The job was finished on schedule and without hassle. I would strongly recommend Hunters Roofing and would use them again. Not the lowest bid but you get what you pay for.

A nice experience overall. Everyone was on time, the crew was consistent. They cleaned up when they were done on a daily basis. I was outside watching every hour and asking questions. The foreman was consistently polite and answered all my questions/concerns. I was greeted each morning and when they were ready to leave they let me know they were leaving and when they would be back. The owner called daily to keep me statused and up to date on all activities. When a problem area was spotted, they let me know and with my permission repaired it. All additionall costs were estimated and approved in advance. There were no surprises. Definitely a professional and well done job.