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Founded 2013 • With Angi since December 2015
19360 Rinaldi St Unit 381
Northridge, CA 91326
08/15/2019
Alex C.
We had an asbestos issue at one of our projects in La Quinta, CA and needed some help. Upon speaking with Jose, our sales rep. (who was great), the job was on the schedule. All things fair, I have to say that their actual work was excellent. All the walls, ceiling, etc. was removed properly. There was a miscommunication between the utility company and myself. Long story short, there was no power. One of my guys dropped off a generator and was full of gas and oil (we like to be prepared). He specifically told the crew member to keep an eye on the oil level because this type of generator uses more oil for some reason. Upon receiving the generator back, one of Burn's own guys stated that there was no oil left. This lead to the unit not able to stay on for more than 30 seconds. Jesse called after about three weeks (and no payment) to "get more information." I gladly explained the situation and he immediately got defensive and kept saying "I just want to get the facts." Note: when you're tone is aggressive and you're making passive/aggressive comments, you're not getting more information and alienating your customers. The generator cost $400 and they're refunding only $200. In summary, great work, but unprofessional management who won't work with you if there's an issue.
Description of Work
Asbestos Removal
Category asbestos removal
09/09/2017
Robert K.
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Description of Work
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Category asbestos removal
Serving Southern California for the last 18 years. Our website is Xpresshvac.com.
Angi Certified
2022 Super Service Award
Water Damage Restoration Fire Damage Restoration Construction IICRC Certified We have an industry leading response time of 45 minutes. Once we arrive, we will conduct an assessment of your property that will help us fully understand the issue and recommend the right solutions. Available 24/7.
Angi Certified
We specialize in water & Fire Damage restoration services caused by fires, flooding, etc. WE also perform visual mold inspections. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality of work we provide, while delivering great customer service! Check out all the services we offer below and call - or- click to schedule a free inspection today!
Angi Certified
asbestos removal, lead abatement, mold remediation, demolition, duct cleaning, biohazard, meth lab & crime scene clean up.
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Burns Environmental Services is currently rated 2.5 overall out of 5.
Burns Environmental Services is open:
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Burns Environmental Services accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Yes, Burns Environmental Services offers free project estimates.
Yes, Burns Environmental Services offers eco-friendly accreditations.
Yes, Burns Environmental Services offers emergency services.
No, Burns Environmental Services does not offer warranties.
Burns Environmental Services offers the following services: asbestos removal, lead abatement, mold remediation, demolition, duct cleaning, biohazard, meth lab & crime scene clean up.