AAction Appliance
About us
Aaction Appliance, Inc. is a local, family owned business established in 1989 by Kevin and Cindy Wagner. Kevin has been a licensed general contractor in the State of California for over 20 years and he can practically do anything it takes to get the job done, which sets us apart from most other companies. We specialize in the installation of all household major appliances, and we are the "authorized" and factory trained installation company for Viking, Miele, Jenn-Air, Thermador, Sub-Zero, and Vent-A-Hood. We offer free extended warranties for all participating brands.
Business highlights
Services we offer
New and used appliance installation and delivery
Accepted Payment Methods
- CreditCard
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It's nice to have repair people who are both friendly AND take a pride in their workmanship. I would definitely use them again for repairs to my major appliances.
They were very careful each step of the process, including the hook-up for the water and the final placement for the fridge. They were on time and although they took their time and were careful with the installation, they worked efficiently and got the job done quickly.
The bill brought by the installers did not reflect the Angies List discount, so I did pay it in full. I called the office to ask about the discount, and she apologized and sent a refund check within a couple of days.
At first I thought their price for the installation ($350 + steps) was high compared to other published prices, but I'm very happy that I went with Action because of their care and level of experience.
After we purchased the appliances, Pacific Sales sent all the relevant specs to AAction so they could double-check the size and confirm everything was going to fit.
On installation day, the team worked quickly and efficiently, and also hauled off the old appliances and all the packaging from the new stuff. The one snag we hit, which we expected, was the fit of the range hood above a granite backsplash. They needed to trim about a 1/2 inch off the granite, which they were able to do without damaging the slab. There has a heck of a lot of dust from the granite trimming, but they did their best to leave no trace, vacuuming all the kitchen surfaces before they left.
They installed the dishwasher during a second visit a few days later. The delay on this was our fault, as we'd initially purchased a handled model but needed to swap it out with a pocket-handled version to accommodate a nearby drawer. This time around, we also had them install new sink hardware and they did a great job.
Overall, great attention to detail and very professional. There's no rushing here, because they want to get the job done right the first time.
Terri must have a special section of her own. She is the epitome of efficiency and patience. She has seen and heard it all from the appliance companies. She knows what to expect and how to get things corrected when the appliance companies mess up. She is an asset to the company.
I was very happy with them and I am now having them come to fix a poor installation of a dishwasher done by another company!!!
Licensing
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