We have been in business since 1955, making us the oldest refinishing company in the nation. You can trust that our experience will offer you a level of professionalism and quality that is unsurpassed. Porcelain & Fiberglass Maintenance uses hi-tech coatings originally developed for the aerospace industry. These sophisticated coatings produce a wonderfully smooth & shiny surface which is incredibly durable. We are a family-owned business, and the industry leader in superior quality and cost-effective refinishing. We specialize in porcelain & fiberglass bathtubs, tile showers & tub surrounds, bathroom sinks & countertops, integrated non-skid bottoms, and marble honing & polishing. Experience is priceless, which is why we are the only company endorsed on paper by American Standard and Kohler. Please feel free to contact us for a free estimate so we can provide you with the excellent service you deserve.
Ceramic Tile Showers, Countertops, Cultured Marble & Formica Countertops., Porcelain & Fiberglass Reglazing of Bathtubs, Sinks, Walls
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
7% | ||
4% | ||
2% | ||
1% |
"We did put a lot of coating due to the previous material peeling and to ensure longevity. Thank you for the opportunity for us to come back out and reshoot both bathtubs. We are a family business and at the end of the day we want all of our clients to be happy."
"Thank you so much! Let us know if there is anything we can do for you in the future. We appreciate your business!"
"I am sorry that we were unable to get your kitchen sink refinished. We always try to make every client happy to the best of our ability. When we give out estimates, we do our best to ask questions and provide an accurate quote based on the information provided. When we gave the estimate, we quoted based on a standard kitchen. This particular client has a very large and open kitchen with a huge island and walls of kitchen cabinets, etc. Obviously, we can't know the size of everyones home. I called Mr. [Member Name Removed] to explain the situation and he stated he didn't care, we had to stick to our price. The decision to leave and not perform the work was not just due to the unwillingness to understand the situation and agree on a price, it was the way things were handled by the client and the manner in which they spoke to me and my staff. We work very hard to please everyone as best we can, but just because we are in the service industry does not mean we are servants and should be treated with disrespect. Mr. [Member Name Removed] went on to use names, raise his voice and imply that his time is more valuable than anyone else and that we are "insufficient" both as people and as a company. He chose to have us leave and talked down to my technician telling him "you, your done... .get out!". Again, if my technician and I were treated with even an ounce of understanding and respect, there could have been a way to solve this problem, yelling and calling names is not the way to handle anything, so we chose to part ways. I was not surprised to see this review the very next morning considering the day and age we [Member Information Removed] in where anyone can place anything online no matter if its true or not, however I believe our reputation precedes itself and I hope people will be able to understand what truly happened here."
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