Acclaimed Movers & Storage

This was my first time using movers and I could not have chosen a more unprofessional company. It took them 36 days to deliver my bed, couch, tables, surf board and bin of kitchen items. When I would call to find out where my belongings were no one could tell me despite the fact their website stated they use a GPS tracking system so the customers can track their delivery. Finally after 2 1/2 weeks they said the truck had broken down and was getting fixed. I would call every 4 or 5 days to inquire about the whereabouts of my things ( I was becoming anxious as I was tired of sleeping on an air mattress on the floor) and the representative would transfer me to a supervisor who then proceeded to yell at me on more than one occasion stating he did not know when the truck would be fixed! I was told the first flight of stairs was free but on delivery they charged me anyway. The individuals who delivered my things were the most unprofessional people I have ever dealt with. They were wearing dirty T-shirts and jeans. I'm not sure what was more filthy, their foul language or their clothing. None of my items delivered were in the condition they were picked up in. My mattress was deformed as were my couch cushions. 2 of my tables had broken legs, my surfboard was dented in several places. This company took no responsibility for any mishaps, and were horrible to deal with. I would rather rent a U Haul and move all ym things myself than use this company!