
American Patio Masters
About us
We carry a large selection brand products and materials, including Alumawood, vinyl, aluminum, glass, and steel. We design & build: Outdoor Patio Covers Gabled Eave Garden rooms, Sun rooms Straight Eave Patio Enclosures Walls Only Under an Existing Roof English Conservatories Carports / Room Enclosures
Business highlights
Services we offer
Room enclosures, alumawood & patio enclosure supplies., patio covers, sunrooms
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
7% | ||
2% | ||
0% | ||
0% |
"Thanks [Member Name Removed]. So many people tell us what great work we do but never write about it. I really appreciate you taking the time to do this. Lynn"
Lynn called me and we discussed details and expected cost ranges.
We set an appointment so that he can see the site and write a proposal.
He was very knowledgeable and experienced, provided helpful advise about carport and also about the fence which was not included and otherwise. I appreciated his professional no pressure approach and answering my questions.
Pablo and his team showed up on schedule a few weeks later. They removed the old carport and installed the new aluminum carport with steel columns and beams.
Pablo was well responsive to my questions and showing me was was being done.
The work was done well and with no complications in 2.5 days, well within the scheduled time, and the place was left clean.
Communication with everyone was excellent. They are very professional.
We're very pleased with the experience and with the new carport.
"Hi {Member's name removed}. I'm really sorry to hear that things didn't go that smooth on your job. If you want us to come back and take care of that sprinkler for you, I'm more then happy to do that for you. All though we try as hard as we possibly can sometimes mistakes are made, and It's important to me that we take care of those mistakes asap. I wish I had known about this sooner. Please contact me and I will get it resolved for you right away. I will be working all week end if you want to call me at my office at 818 718 8222. Lynn"
My wife and I were impressed with his low pressure approach. Also, he noticed some things that a previous contractor didn't take into consideration that would need to be done because of the layout of our house. His knowledge and expertise were very evident when he discussed the nuts and bolts of the job with us (Also, his price was better than the previous estimate we got). He arranged a visit to the showroom/warehouse so that we could get a first hand look at the materials and the type of construction that would be done.
We scheduled the job to start the third week in January. It was completed the first week of February.
Pablo, Ricardo and crew did a great job. They were very professional and highly skilled at their jobs. As with any project, there are unexpected things that occur. Pablo was able to figure out how to work through all of them with relative ease.
The finished room exceeded our original expectations.
We couldn't be happier the way it turned out.
There was a bit of a hiccup when he called for an install date as we were out of the country. We ended up going with his proposed date, so it was great that he was accommodating and dealt well with my relatives that were present at the time. Some of the prep for electrical that he was not installing was not quite in the right place, but that was to be expected, I think.
Lynn's crew did a great job with the demo of some significant existing structures and didn't increase the price (even when I offered) when the haul away and disposal turned out to be a lot more than he expected.
The new structure was exactly as expected with some smart assumptions on Lynn's part. Everything was perfect and a great sight to come home to.
The aluminum patio covers are certainly more expensive than wood, but they're also very nice, and very low maintenance.
Lynn is a great guy to go with because he not only performed as expected, but also went the extra mile with follow up assistance. I put in some light fixtures and when one of them leaked, Lynn had no problem coming out for no charge to help troubleshoot. He's really a guy that stands by his work (even though I screwed it up. Lesson: have his guys put in the electrical).
The same professionalism was carried out by his crew, lead by Pablo and Ricardo. Pablo was in charge of the sunroom structure and Ricardo was in charge of concrete and electrical. They were one of the best construction crews we have ever worked with; efficient, diligent, and communicative. They weren't afraid to answer our questions and when something went wrong, instead of hiding it from us, they were very upfront about it and assured us it would be fixed right away. When the factory provided different windows, Pablo pointed it out to us and asked which ones we wanted to go with and that he was going back to pick up uniform ones. We couldn't have known unless Pablo told us or until we saw them later on. When we had to put the sunroom's electrical on a different circuit breaker on our panel (about 40 ft away) and metal tubing had to be used because it was run externally, without us asking at all but because they knew we were aesthetically concerned about the silver tubing looking out of place, Ricardo had his crew paint the tube to match our house. The previous owner painted the house and never left any paint so we had no idea what color it was, but Ricardo's crew went and matched it! They did all of this without us asking and didn't charge a single penny for this additional work. They even left the remaining paint for us so we could touch up other areas or just have paint color reference for the future. There were a number of other little things they did that restored our faith in contractors (e.g. helping my 3 yo daughter put handprint in wet concrete, removing a very small section of bricks and pouring concrete over it, coming back to diagnose a leak in sunroom that we weren't able to duplicate to this day, etc). Lynn and his crew were exactly as how other reviewers described, the traditional contractor that honors his word and delivers as promised. We were hesitant in the beginning because Lynn's price was so competitive (more than $10k below other sunroom contractors we talked to), but we are so glad we did. To sum it up, if these people are not your ideal contractor and crew, then don't bother calling these guys and wasting their time!
"Hi [member name removed] Thank you for writing about us. I apologize for not coming back out there at the end of the job, but because I was there at the beginning when Pablo was laying out the job, I could see that, except for the factory shorting us the back ledger that day, there were going to be no issues on this project. Pablo and his brother have been building these covers for over 18 years and he takes a lot of pried in his work, so I new it was going to be built right. Please know if you ever need me for any reason I'm just a phone call away. It was a real pleasure working for you guys. Lynn"
Pablo and his colleague arrived on time, communicated clearly, worked hard and diligently to
install the awning and it looks great! They cleaned the work site area well, too.
After having a bad fence experience with another contractor - we looked very thoroughly -
square corners, right angles - everything looks terrific.
Without hesitation, we would recommend them again.
Service went really well. Punctual, clean, excellent quality of work.
Licensing
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