House To Home Moving
Complete Moving Services, Movers & Full Service Storage, Movers, Labor Help, Packing, Unpacking, Long Distance Moves, Donation Runs, Piece Moves, Dump Runs
We pretty much do it all! Except move vehicles, but we have amazing companies we refer to for that!!
Yes
Yes
5%
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
15% | ||
8% | ||
0% | ||
15% |
"We pride ourselves in great customer service so when I read this review I felt I had to explain what really happened. [Member Name Removed] was never involved with this move, his wife was. [Member Name Removed] wife called our office because she saw our great reviews on line and wanted to use a great company. She was coming in on another van line and needed storage while she looked for a new home. We quoted her our prices for storage which have never changed. $75.00 per vault per month with a $130.00 initial fee for inventory and paper pads to protect the furniture. We quoted her for 14 vaults plus the initial charge, equaling $1,180.00. We also quoted her our three man rate to load the vaults at $60.00 per man per hour. Because we didn't know how much they actually had, we quoted a 10 hour day. The total estimate was $1,180.00 for storage and $1,800.00 for the labor. WE NEVER QUOTED THE MOVE OUT BECAUSE WE DIDN'T KNOW WHERE THEY WERE MOVING TO. The total estimate was $2,980.00. After hearing what the price was, she booked with us and gave a deposit on good faith. The actual price it came to was $720.00 for the labor $130.00 for the inventory and $900.00 for the vaults totaling $1,700.00 and SAVING THEM $1,280.00. I know because I was out there helping as a fourth man for free and I'm the owner. After the job was completed, [Member Name Removed] saw the bill and instantly started arguing with his wife who set everything up. They ended up paying the bill and scheduling a move out date with us. Now I have a one star review from [Member Name Removed] over miscommunication with his wife which he has copied and pasted on each review site. I'm not sure what else to say."
"Unfortunately this customer feels the need to join every review site to write [Member Information Removed] a bad review on each site two years after the move was completed. Nothing was missing, no claim for missing items was reported, no claim for damages. She actually gave the movers a tip before she decided to cancel her credit card payment to [Member Information Removed] so she wouldn't have to pay. After the credit card company viewed the signed contract, they gave [Member Information Removed] our money back. I payed her the $3100.00 on the fact that she said we didn't stack the storage properly and another moving company had to come out and "do it right" and the fact that I didn't want to be harassed by this customer anymore."
"Thank you for the review, we really appreciate it!"
"Thank you so much for the amazing review!"
"Thank you very much for posting a review [member name removed]!"
"Thank you for the great review and feedback [Member Name Removed], we really appreciate it!"
"Thank you so much for the review [member's name removed], we really appreciate the great feedback!"
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State Contractor License Requirements
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Sunday: | 7:00 AM - 5:00 PM |
Monday: | 7:00 AM - 5:00 PM |
Tuesday: | 7:00 AM - 5:00 PM |
Wednesday: | 7:00 AM - 5:00 PM |
Thursday: | 7:00 AM - 5:00 PM |
Friday: | 7:00 AM - 5:00 PM |
Saturday: | 7:00 AM - 5:00 PM |