E AND J SHUTTERS & BLINDS

Wish I could give zero stars. Do not use this company. After over two years (and being charged in full) they still have not completed the work I hired them to do. In addition, they damaged my walls and even a door, and have not responded to me in months despite numerous messages. Their representatives came to my house over ten times and often left because they did not have the right materials or equipment, or worse, installed the wrong blind. The blinds they did install have holes and creases in them (such as the below). I literally am going to have to go to court to get my money back. DO NOT USE THIS COMPANY. If you also had a similar negative experience please leave a comment or message me.

Overall the experience was very good. The all wood shutters are manufactured locally and look great. Mario the sales person was very good, no pressure selling or anything. There were some shutters that were not measured correctly were manufactured to that song size. These the company remade to correct size and sent back within a week. And the pricing is excellent. Most companies like Norman offer composite shutters for much higher price in my case almost $1000 more than E&Js price. And I can't even imagine how long it would have taken to correct the shutters if they were sized wrong for whatever reason. Having local manufacturer helps a lot. Also the shutters come with life time warranty. So far so good. I would definitely recommend them to anyone especially here in Southern California region.

The product is great, they came on time and did a clean job, However, after a few weeks when the louvres on one of the door shutters came off, we had to repeatedly call them for service. They haven't turned up yet to glue them back, although they claim life long service & warranty! That is why i had to give a "C" for responsiveness and punctuality!

Very bad