We try our best to keep our clients happy.
Lawn & Yard Work, Lawn Irrigation, and general yard clean up, fertilizing, pesticide
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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67% | ||
0% | ||
33% | ||
0% | ||
0% |
I called the listed number in the early afternoon, and Sylvia forwarded a message to Saul, who returned my call about an hour later. He made an appointment for later in the day after he finished the job he was on, and he arrived approximately when expected. After checking out the problem (and confirming what I knew the problem to be), Saul quoted me a price (not an estimate), and made an appointment for the next afternoon. The next day, he arrived about an hour late, but he had warned me that he had another job to finish before hand, and the appointment time was only a guestimate.
Saul spent about 2.5 hours on the job, and worked carefully and professionally. Since the valves were in-ground, he added ground cloth and a gravel bed (which had not been used for the original installation) so I would have easier access to the valves. He also showed my how to remove and clean a filter he had added to the valve for the drip line.
When finished, he checked for leaks and tested the system. Since there appeared to be a leak later in the system, Saul checked and found a pop-up sprinkler was hung-up on a root, causing the water to pool. He cut back the root and cleared the pop-up, then made sure it worked properly. When everything appeared to be functioning properly, he watered the disturbed sod where he had been working, and made sure I knew to soak that area every day for about a week. He cleaned the area carefully before leaving.
The next time I need sprinkler work done, I certainly will call Saul.
"Dear [member name removed], I'm sorry to read that you were not happy with the job done, but I really wish you would have let me know at the time of service. At the time of work I kept asking you what exactly you wanted me to do. I was simply following your orders. After the work was done you said you were happy and you'd be calling again. Also, my price was extremely fair especially for a hedge 15x50 wide to trim, including the tree trim, labor and dump fees. I don't think it is fair that you wrote this terrible review especially when I spent almost 4 hours there with you supervising the job."
"Thank you Member. We really appreciate the excellent review."
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