OXY Carpet Cleaning

Excellent! Great job, professional and punctual rep. Would recommend.

I have used this service several times and am always satisfied. Very friendly, professional and on-time. They also don't try to up-sell.

This was the 3rd time I used them. 1st time was awesome, 2nd time average and this last time a disaster. I meet them at home during lunch time and explained I wanted the same thing done as prior and the 1st thing I was informed was that they charge more for rugs. After back and forth they decided to honor the prior price and job. I left and came back after work and there was no difference in the cleanliness of the carpet with only one small stain removed but they managed to add a hole in my wall. I contacted the company but the woman who answered the phone did not take the complaint seriously nor did the owner who never returned my call, email and he never returned Better Business Bureau attempt of solving my complaint. I can't stress enough of not leaving them alone in your home and always inspect their work prior to paying.

They did a very good job.  We've used them twice and they did a pretty darn good job.  I would grade them A for everything. 

It went well. The man did a wonderful thorough job, with good results.

.

As with most carpet cleaners, they charge extra to clean pet stains, then they classify every stain as a pet stain and double the price for the service. Then they don't even get all the stains out. The technician's attitude is that it's not his fault he can't get the stain out, it's your pet's fault. If you have pets, don't even bother with these guys.

In a short amount of time, stains were removed. Would definitely use this service again.

Their responsiveness was an A.   They came out on short notice, pretty fast; I'll give them that.  We had a party coming up and I needed to have it done.  The thing was, he said the kind of carpets that we had were the hardest for them to clean with their process, and so I think he did the best he could.  But one of the things I wasn't clear on until the guy was already out here was that their green cleaning or whatever they do is pretty limited.  These are really soiled pile carpets that are very light colored.  It doesn't really quite do it as well as steam cleaning.  Unfortunately, I didn't really know that until he was out here, and I really didn't have time to go hire somebody else.  So I thought they should have been a little bit more up front, but their process doesn't work as well on everything.  For example, they used a buffer and I've got these wrapped steps; the carpets wrap around the steps.  They're pretty common.  The guy says this is really hard, so he charged me double for the steps, and still the machine didn't reach underneath and some of the overhang, so it's like not perfect.  It was kinda limited.  I would have said okay I pass and I would have gotten another carpet cleaning company if I had time, but I didn't have time.  For punctuality, they were here right on time so it's an A; they were here when they said they were gonna be here.  It was professional enough once he got here and explained it all to me. 

Excellent work. Very neat and tidy. Kept everything very clean and moved items with care.

Aaron was right on time, very polite and professional. Explained what he would be doing and optional available services with no hard sell. He worked quickly and efficiently and things looked great when he was done.

excellent!

They did a neat job. They were very professional.

It went well. He arrived on time and performed the work well. He did an excellent job.

APPOINTMENT RAN LATE BECAUSE DRIVER WAS GIVEN THE WRONG ADDRESS.
BUT, HE WAS VERY POLITE, ORGANIZED AND EXCELLENT.  I WOULD RECOMMEND HIM HIGHLY

unknown

unknown

.

They were good.

It was okay. Their work was fine. I just liked the way the carpets turned out when they completed it. It was dry, it was clean and it looks good and they would keep the good service. They corrected some issues on my stairs immediately. They arrived when they said they were going to. I didn't have to wait for them. They were very professional.

The Oxi Fresh senior carpet technician, Marcus Grimaldi, arrived ahead of schedule which was a nice perk.  He explained thoroughly the different cleaning options that he would recommend after surveying the condition of our carpet.  We went ahead with the one-time carpet protector and spot treatment, in addition to the regular cleaning.  He then took great care in the cleaning process.  We are very happy with the results!  We love the fact also that when our carpets are cleaned by Oxi Fresh, the drying time is so much shorter than any other companies we have used which makes our carpet cleaning experience so much better than waiting days for the drying process to complete.  Thank you!

unknown

That was fine. They did a good job. The man was here on time. Everything worked well. The cost was whatever the estimate was. It was very good. The man came in and assessed what needed to be done. He did some free spotting and cleaned it. He did it all very efficiently. They were on time and they did it efficiently. My carpets were cleaned when they left. I would recommend them.

Luis, the technician, did a wonderful job cleaning our carpet. He was professional, thorough, showed up exactly when he was supposed to, and explained what would happen and his time frame at our home. I will gladly use them again.