DUKES HEATING & AIR CONDITIONING

Great service

This guy is a real pro! The original installer came out and gave up on the problem, and I never heard from them again. Duke came out, and diagnosed the issue in an hour. He even submitted the request for a part under warranty, received it, and came back to install it 2 days later. The cost was very reasonable. Thanks Duke!

Duke did a great job at a fair price. We needed AC and decided to replace our old furnace at the same time. In addition Duke wrapped with insulating bubble wrap our old ducts that were exposed. He tied the drip line into our existing downspout in a neat fashion. I'd highly recommend him (he's a fellow submarine vet too!!).

Great. They contacted me right away. It wasn't an emergency but Iti was cold, so they still came first thing on the first business day. The technician explained what he was doing and why the prior repair done by somebody else probably failed. The rate was reasonable. It's been a couple of days and it seems the furnace is working, so everything good so far.

He will come this Friday between 11am and 2pm (my choice). Duke always answers his phone and is very pleasant. I will find out this Friday.

Excellent work on time

It was good.

They were quick and neat.

Duke was terrific. He was able to come within a couple of days of my first calling him. He got to my house on time, had all of the parts on his truck, and did the needed work efficiently and effectively. I'm so grateful to him!

Repair done quickly. Technician courteous, knowledgeable and arrived on time.

when well, process took a couple of days.

Workers arrived on time and completed the task. They made every effort to hide the tubing through the garage and into the attic. They did a great job.

They did a really good job. It was an arduous process but they got it done perfectly. I would use them again and I would highly recommend them.

great service, heater needed a good cleaning everything was great. Duke was responsive and gave awesome feedback and trustworthy service. I will use again.

This is the first time they've done work for me. The work was good. They came and they did it.

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It went well.

The tenant called him a couple of months ago for something he had one previously, but because he's a good guy, and we had done something six months ago that was very expensive, whatever went wrong this time he just must've fixed. The tenant said she was going to call us back to let us know he fixed it, and there was no contact again, so I'm assuming everything was fine. Our tenant just knows to call him if it's anything to do with heating and air conditioning. He usually does a perfect job and works with you if something goes awry to make sure it's right. I would use him again. He is right there.

Duke did a great job explaining and pricing out our options. Installation was on-time and professional. Price was competitive.

We like them, they are very good. They are going to do our air conditioning.

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excellent work, and flexible for very hard to reach places

Very well.

Fair service on my furnace. The thing I am concerned is I was overcharged with the Thermostat they installed. I paid $145.00 for a thermostat costing $85.00. I checked price from other businesses to see how much the same Thermostat cost. Also, found out after they left that the name of their business is inscribed in the thermostat they installed. It should even be discounted since they are using the thermostat to advertise their business. This is taking advantage of innocent people like me. Won't use them again.

There was no coolant in the unit so that's why it wasn't working. That's why no cool air was coming out of it. I had just purchased my home and I had just moved in and when it got warm, I had started using the air conditioning. I don't know who's responsibility but he was able to put coolant in and it's been fine. That's all I can tell you. It was covered by the insurance company. I did have to pay a little bit but I can't remember exactly. I would have to look it up in my records. He was super. He was just super and I would use him again. I might use him for my routine maintenance just to make sure everything is running properly before anything happens. It took less than an hour. I had a problem with the air conditioning and he contacted me through the insurance company and I was very pleased with the service. As a matter of fact, the agent who had sold the property to me was here because we were trying to work out the insurance details. He actually asked for his card, he asked for Duke's card because he really liked the way he handled the whole service call. So, he probably will use him again. I can't speak for him but he was really great.