Ocean Flooring & Construction

As a result of water leak in one of the bathrooms in my house, a portion of the engineered hardwood floor in the adjacent living room was damaged. After the abatement of the water damage is done and the affected drywalls were fixed, I started to looking for hardwood floor repair service to replace and restore the damaged floor. For some reason, probably due to the Covid-19 pandemic, it was more difficult than I originally thought. Many companies that I contacted was too busy to do the repairing work for me. Maybe it was too small a job for them. Some requested a minimum fee that was too high for such a small job. A couple of companies came to have an estimate but never gave me a written estimate even though I had called them for a few time. I put put out a job request on Sunday (10/10) on Angi and they sent to a few companies. Ocean Flooring and Construction called me on Monday (10/11) about my request. I got in touch with Frank, their office manager. He arranged inspection estimate on Tuesday (10/12) and Stuart, the owner of the company, came to have and estimate in the afternoon. I received the estimate quote on the second day. The quote was quite thorough and the price was very reasonable. To my surprise they even included Angi's 10% off of labor cost that I was unaware of. I waited for a couple of days to see if any estimate from other companies would come. As I didn't receive any, I accepted their offer on Friday (10/15). Frank told me they have arranged a technician to work on my repairing work on Monday. Raul came to my house on Monday (10/18) Morning. He did all the work in one day. The repaired floor looks as good as the original. He also painted and installed the baseboard as requested. I would also like to mention that after he removed the dust barrier of plastic films (included in Stuart's estimate), he removed all the masking tapes and staples. I am very satisfied about the work he did. I feel this a trustworthy company for flooring repairing and installation. I can recommend them to anyone for such jobs without reservation.

They scheduled an estimate and did not show for the appointment.

I really wanted to give these guys 5 stars but there were just too many little issues. Our project involved redoing our bathroom floor which meant taking out all the bathroom fixtures and reinstalling new ones. They said they were a flooring and construction company so they could handle all the work beyond just the floors. We ultimately had to pay to have a plumber come in and figure out why the toilet continued to wobble after they reinstalled it and had already come back out once to fix it, and why the pipes under the sink continued to leak. We discovered that they used cheap parts and some of the work was not done properly or to code, which was extremely disappointing and we ended up paying $800+ to another plumber to make sure everything was done right and we wouldn't have recurring issues. We've definitely worked with worse contractors and overall these guys were nice and would come back out when we identified issues after the project was completed, they just weren't able to adequately complete parts of the work and the quality of the work was not the best.

Ocean flooring replaced some water damaged flooring in my kitchen. They pulled out the dishwasher but the installer failed to tell me that it was leaking. They put the dishwasher back and it leaked when I ran it, ruining the new flooring. They returned to replace it again (at no additional charge), but the floor was not dry (although they assured me it was). The wood is now black again in spots and some of the replacement planks are warped. I will have to have it done all over again.

We are very pleased with the service provided. From initial contact everything was orderly and professional. They found the product we were interested in, and got us a great price. Our concrete subfloor had significant highs & lows. They identified them and flattened them out. They were respectful and clean as well during the installation. Lastly, they promised to return and resolve any issues that may come up in the future.

I really wanted to give this company a 5 star rating,especially based on their great reviews on Yelp and Angie’s list. However I can’t. Initial communication with them was easy and fast. Having them come out to assess what we wanted was also fast. But that is where is ended. Oscar took the measurements for our project. I informed him we were not in a rush to start the project due to the pandemic. I was promised a quote in 24 -48 hours. That never happened. I called several times after that, speaking with Frank. Frank stated he would talk with Oscar to get a quote sent to me via email or phone call. I am still waiting. I understand the home improvement business has sky rocketed during the pandemic, however if our project is too small or you cannot accommodate us.....then tell me. Don’t keep people hanging. That is just poor customer service, especially for a business with high ratings!

Great. Removed old floor, moved furniture, installed new floor and baseboards. They did 1500 sq. ft. in a week. Very professional workers, cleaned up after themselves, and fixed the couple of places that I wanted "better." After a couple of months, they are fixing stair caps, which are really tricky, and replacing a plank that I think is defective. They aim to please, and they have. Hoping I won't need new floors again, but they would be my go to company.

We were very pleased with the project. Stuart did a very good job of managing the project and in matching the hardwood already installed elsewhere in the house. Omar did an excellent job in installing the flooring on the stairs -- the end results are beautiful. Stuart recommended other contractors for carpet and stair banisters and did a good job in coordinating the work with them. We are very happy with all the work performed.

The team was very professional and did excellent work. They even worked over the holiday to accommodate my schedule. Would definitely use them again!

We now have a floor that is much, much better than what we had before. They were punctional, professional, precise, and would hire them or refer them to anyone else.

Excellent job; working with Frank and his team was an extremely positive experience. Reasonable quote for high quality professional work. Customer focused; highest recommendation.

The sanding made the bamboo floor so much better and got rid of most of the stains. The crew worked very hard and got good results. The finish came out very well and made the floor almost new.

We were very happy with the service. A full crew showed up on time every day, the job was finished on time, and the results exceeded our expectations..

The person provided quote but didn’t provide the list of flooring material vendors after multiple requests. No communication after the initial measure.

They bid was a bit higher than other bids, but I was impressed by their analysis of the technical needs and the options. They also replaced several damaged boards and did an excellent job of feathering and matching. In addition they eagerly took responsibility for moving and replacing all (lots of items) of my furniture (which other bidders had no interest in helping to do) and staging the job so I could stay in the house while the job was done. The end result was sparklingly beautiful. Oh yes, on day by accident they locked my dog walker out of the house and they came back and walked the dog themselves without hesitation.

A little trouble coordinating day of work to be performed, but this was due to issues with material delivery, not Ocean Flooring. Personnel were very professional, and the work was performed quickly and cleaned up well. End result is absolutely beautiful.

They did a great job. Very punctual and friendly.

This place is the bomb. The owner Stuart along with the entire team of George, Frank, Steve, Frankie and Mike are just the utmost professionals in their field. I've had last minute changes to the proposal but they all managed to deliver promptly and even work a little late just to make my travertine tiles sealed and shiny for my piano the next 2 days. Everyone worked real hard with the demo and clean up, didn't waste time, and were trustworthy. Their work was excellent. Their tiler did a fabulous job. Finished ahead of schedule! To top it all off, they knew how to keep up with a high maintenance customer like me. . Will definitely recommend to my friends!

Very professional job, prompt, kept promises and made sure we were totally satisfied with the job. Excellent experience.

I highly recommend this company. They did a great job at a fair price.

Job went very smoothly and ended up looking quite good. Workers ran out of material for one of the bathrooms towards the end, but the company bought more tile at no additional cost to me to finish the work since they slightly underestimated the amount needed. Workers were efficient and professional, took direction very well. I'd highly recommend Ocean Flooring & Construction to anyone who needs quality work done at an affordable price.

Stuart and his crew are the epitome of professionalism, integrity, communication, follow-through, and conscientiousness, which was always present in their onsite work and through completion of the project. The project involved a major upgrade of a 1970s house and went very smoothly, which is a testament to the company's fine project management skills. The work ethic values and pride of workmanship shown throughout the project by Stuart and his crew are what all companies in the construction business, or any business for that matter, should emulate. I'm very pleased with the end results of the remodel and I highly recommend them for any and all types of construction.