It was excellent. He knew what he was doing and he did it quickly.

No one showed up (OR even called) for the appointment we scheduled. =(

Angel came out within a couple of days of my call, on time, and corrected the issue in very short order. Cost me only the service call amount.

Incomplete work...Lamp wire hanging in the gazebo...wrong cover plate on electrical outlet. Also I called the company they say they were not aware of this and I asked to get a quote to have a light installed ...possible some speaker wire and the operations manager stated they don't drive to my area for a quote, its and hour drive. Which is a total lie..its about 30-40 mins with traffic

They scheduled the work to be done on a Tuesday, the guy came in at 8am and worked till 630pm (10.5 hours) but wasnt able to finish the job. Promised me he will come back the following day to finish. The following day, he called me haid that he cant come and promised me that he will come the following day between 6-630. The follow day at 630, I called and said that he is not sure what time he can come. I cancelled the service because I cannot tolerate people who cannot complete their commitment. I called the company so they can remediate the issue, I was told they cannot schedule another electrician to come out till next couple of day Poor service and poor service recovery.....

unknown

I found Discount Services Electrical on Angie's List and I called on Tuesday, 07/05/16 and I received a call back from Kim on Wednesday 07/06/16. She was wonderful. Answered all my questions and was very friendly and provided a quote over the phone and was able to schedule an electrician to come out on Thursday, 07/07/16 do to a cancellation. She was very reassuring that they are in business to build loyal costumers and not for the money I could tell from the quote I was given that the price was very reasonable

Thursday came and I met Chris. Form the moment I met him a felt at ease. He was very friendly, patient and very professional.  He answered all my questions. I showed him all the work and said if I loved his work he would be back for more.  He explained everything to me and went to work.  He completed the work in less than 6 hours. 

I love the work he did. I was very happy and I requested future quotes.

Overall I was and am very happy with the work and professionalism I received.

I give Discount Services Electrical a 5 Star rating and I will definitely refer them.

Thanks to Angie's list I was able to find an electrician I can  trust and refer to others.

Thanks Kim and Chris. 

Kindly yours,

Geisa 

unknown

unknown

unknown

.

unknown

.

unknown

unknown

.

The technician was very knowledgeable, professional, organized and clean.  He educated me in meeting my requirements in a better way resulting in less drywall repair and cost for adding switches where they were not necessary.  He also recommended a fan/light combination switch that is working fantastic. The responsiveness was unbelievable.   I am very pleased with the whole experience.  I have already recommended Discount Service Electric.

unknown

unknown

Initially, I was contacted promptly by the service provider to provide photos of the panel and electric line. I was then advised that there would be an additional charge of a few hundred dollars because my line fed in through the roof, rather than underground. I decided to proceed anyway. We scheduled the work to be performed and an invoice was provided in advance of the scheduled work, which was good. However, there was an additional hundred dollar "trip charge" which I found disturbing as it had not been mentioned previously and, by now, the additional charges are roughly 50% of the $850 cost of the deal. Again, the service provider was polite and apologized for neglecting to mention the trip charge. They offered a small discount off the invoice, which I accepted, and said they hoped that I would find their service to be exceptional. It was. They arrived promptly for the appointment, maintained excellent communication, worked with the City on permit and line relocation and just handled every aspect of the job in a completely professional manner. Jeff, the electrician who worked on my house, and Dean, the individual with whom I worked on billing and scheduling were both terrific and I would definitely and highly recommend DSE based on their outstanding work and their outstanding work ethic. In the end, they had to make multiple trips over several days to get al necessary permits and clearances from the City but they stuck with it and kept moving the project forward to timely completion. In the end, the charges were exactly as discussed and approved and, even with the additional work (line relocation and conduit replacement), the total cost of this job ($2,036) came in well under a quote I received a year ago for the panel replacement.

Everything went pretty well.  Jeff came over on Friday, May 8, to get measurements for the new panel, and list out everything he was going to need.  He came back on Saturday to do the work.  Everything went pretty well, we were just without power longer than what we thought, or were told.  Power was shut off for about 7 hours.  We had to pay additional because our electric was above ground, not underground, which required a new riser on the roof.  This was an additional $552.00 dollars. We also have solar, so we had to pay additional for wire because the length of the current wire was to short to connect to the new panel.  When you get the estimate before they come out you will know what extra's might be.  

Very professional. Easy to schedule appointment, they showed up on time and did the work. Paid a $99 trip charge since the job was an hour and 10 minute drive from their business.  Passed inspection without problems. Saw several other similar offers by other companies, this one was the most reasonable even with the trip charge. Would definitely use again.

Awesome!  The serviceman came out Friday, gave a quote for the job which I
considered to be a fair quote and said he would be back Monday at 8:00
am.  He was there Monday promptly at 8, had the work completed within 2
hours and charged us half of the original estimate.  I NEVER get this
lucky!

.

unknown