Direct Electric Company

Arrived on time provided quick efficient, service, professional demeanor, and the work is well appreciated

Great company and reasonable price!

Direct Electric Company (DEC) is outstanding. This is the second home I have had them install Quiet Cool (QC) whole house fans in. I decided to have the fans moved to different locations in the home from their original installation 6-years ago. John quoted me a fair price and scheduled his crew to come out that week. The crew showed up on time and politely introduced themselves. They were respectful of my home and had the two QC fans relocated within 3 hours. They cleaned up their work areas very well and confirmed operation of the QC fans. I would absolutely recommend DEC to anyone wo is looking to have QC fans installed or relocated.

Very professional company. Competitive pricing, excellent service and communication throughout the process. I would definitely recommend.

Absolutely so sweet and kind. I will definitely be calling again.

From the intial contact all the way through installation, fast professional service. 100% recommend them to everyone. Appreciate their help.

Well done, with great quality and attention to details.

Came out the next morning and checked out the electrical outlets. The problem was we plugged in a coffee grinder and the cord flamed out. The electrician came out the next morning, because he knew this could be a big problem. After checking all the outlets on the circuit, determined it was an old, 30 year old coffee grinder. Our mind was at rest.

Terrific. Electrician was prompt and knowledge. Repairs were made quickly & efficiently. Would definitely use again.

It went great! They were very professional and performed quality work at a very reasonable cost. We would use them again!

Great! Even installed a switch I bought for the fan at no additional charge.

They were to arrive assess the job and give me a "Quote! They arrived entered the property without calling me 1st told the client that I sent them and that the bid would be a certain price and started the work with the out calling me phoning me leaving me a message texting me or talking to me at all they were higher than any other bid I got I would not have hired them. My client scrolled me saying I should talk to him first!

The work was commendable and quick.

Took longer than expected. However job completed well.

I did not expect someone who had resigned to come and work on my Panel. The worker did not care what he did as It was his last day on the job . He was already in a bad mood since He did not have any helper to do the Panel upgrade. Company was not willing to give any monitory compensation for delay and lack of service. I had to hire my own Electrician to make sure Panel was done right. There were short coming which I brought to the attention of the Company but they were not willing to offer compensation for full filling their commitment in a timely manner.

Excellent. Person arrived on time and was done within the time frame he gave us.

Excellent service and price. Very happy with the company. Thank you.

Great workmanship

The electrician showed up on time, completed the work and cleaned up after himself.

As other reviews have stated the office staff is not responsive. I called on February 1st and was told the estimator was not available and I would receive a return call. I waited 8 days without a call so I called again. The receptionist "Candice" was able to find my information but did not offer any explanation as to why nobody called. She said that they could have somebody out this afternoon and that it would be $185 for 2 hours of troubleshooting and any repair so I agreed. I mentioned Angie's List and the coupon on the page that was for electrical - $20 off service of $150 or more. She told me it was an old coupon for solar. I explained it said electrical then she said it was expired so I told her there was no date on it. Finally she said they were not part of Angie's List anymore and that they would not honor the coupon. Kylar and Keith were the 2 technicians who came. Kylar called ahead and told me when they expected to be here. They were punctual and friendly. They determined that it was not the breaker but that there was a short in one of the wires leading to the breaker. Unfortunately they were not able to determine where the wire ran so they just disconnected the wire that was causing the breaker to trip. (In their defense I had not been able to find any plugs or switches that were not working since the breaker had tripped). They handled the other issue quickly as well. I was happy Keith and Kylar but disappointed in the poor response from the office staff and the refusal to honor the coupon.

Very satisfied! From talking to Mngr Rick getting info to the installers Josh R & Sorry Polite; helpful; cleaned up; knowledgeable. Would highly recommend.

Recommended by a friend. Installation was quick, clean, complete, with exceptional clean up! Sonny & Josh R are personable & professional.

They were great! Showed up early explained everything & finished quickly. They were moved the switch location based on our preference.

Sonny & Josh R. were both out to install my whole house fan & did an awesome job.

Was late but called to say they were 1/2 late installers were polite and professional, very clean work.