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CRAIG'S FIRE PROTECTION

With Angi since October 2006

3.2

(5) Verified Reviews

Description

ADDITIONAL ADDRESS: 4423 ROWLAND AVENUE, SUITE A, EL MONTE, CA 91731 LICENSE #: 796370....

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Verified Reviews

A few reviews for this pro...
2.0

04/28/2014

This company and owners are very unprofessional, non responsive, not friendly. DO NOT return phone calls or emails But he expects you to pay the money up front before completing his job on site. I DO NOT RECOMMEND this company or his work............ GOOD LUCK, if you decide to use him...........

Description of Work
install fire sprinkler system--residental

Category home security systems

1.0

02/08/2012

I do not recommend any of Angie's users using this company. I feel very ripped off. I am planning to report them to the better business bureau and go try to get my money back in small claims court. These guys appear to be running a bait and switch scheme where they promise a lower price and try to get you on the hook for a larger bill. They had absolutely no issues taking a check from my wife for ...

Description of Work
Paid these guys to come out and fix a hanging sprinkler cap in my ceiling. The cap was hanging from the ceiling and it would not stay "up" and flushed to the ceiling. They said they have a minimum service charge of $175 which I assumed would cover the repair. We agreed on a price of $175 plus a $20 for a new sprinkler cap (if necessary). They came, spent literally 2 minutes pushing the cap back inand asked for $195. My wife (I was at work) said it should be only $175 since they didn't replace the cap and the worker called the office and confirmed. Within one hour, the cap popped back out and they asked for another $75 to come and fix it "properly". They said that they normally charge $275 but wanted to give me a break over the phone. This was the first time they ever mentioned anything about a "break" in price or that they normally charge $275. They offered me another "break" for $50 instead of $75 if I opened the drywall myself. I asked them to come out and really fix it for the $175 that I spent already or give me a refund. They would do neither. I feel very ripped off

Category home security systems

5.0

06/15/2011

They were fantastic. The contractor, the architect and I had an oversight, but the city did not miss it. They made us put in a fire sprinkler system three months after it should have gone in. Craig’s Fire came out and worked extra hard because we were three months further along than we should have been, and they just made it happen. They told us that any space that is more than 24 sq. ft. needed a...

Description of Work
I used Craig’s Fire Protection to install a fire sprinkler system.

Category home security systems

4.0

08/30/2010

He is very good, professional and shows up on time. He is willing to negotiate the contract and make things happens. One thing that was really irritating was that he set me back for probably three weeks because his guys were gone. I paid him punctually and expected him to come back and put the caps on my ceilings, but I have never heard from him. One of the sprinklers is leaking, but I haven?t hea...

Description of Work
Craig’s Fire Protection put the fire extinguisher into the existing and into the new structure in February.

Category home security systems

4.0

10/25/2006

It is going pretty well. We booked them in February but then unfortunately had several delays in construction. In the beginning they were very efficient and responsive. During our construction delays, they moved their company to Pomona. Since the move, they have been less responsive as we are in Burbank and not very convenient for them. We expect the work to be completed in the next couple of week...

Description of Work
The city requires us to install fire sprinklers on our addition. Craig Fire Protection is in the process of doing so. The price listed above is for their work only but be aware that additional electrical and plumbing work is needed to prepare for fire sprinkler - we have spent an additional $1500 to comply with needs.

Category home security systems

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    General Information
    Eco-Friendly Accreditations
    No