CRAIG'S FIRE PROTECTION

This company and owners are very unprofessional, non responsive,  not friendly.
DO NOT return phone calls or emails
But he expects you to pay the money up front before completing his job on site.
I  DO  NOT  RECOMMEND  this company or his work............
GOOD  LUCK, if you decide to use him...........

I do not recommend any of Angie's users using this company.   I feel very ripped off.  I am planning to report them to the better business bureau and go try to get my money back in small claims court.   These guys appear to be running a bait and switch scheme where they promise a lower price and try to get you on the hook for a larger bill.  They had absolutely no issues taking a check from my wife for $175 for 2 minutes of work that did nothing to fix my problem.  It was literally 2 minutes of putting up a ladder, pushing the cap and saying it was fixed.  If anyone has any questions about this, please feel free to contact me.   Thanks.

They were fantastic. The contractor, the architect and I had an oversight, but the city did not miss it. They made us put in a fire sprinkler system three months after it should have gone in. Craig’s Fire came out and worked extra hard because we were three months further along than we should have been, and they just made it happen. They told us that any space that is more than 24 sq. ft. needed a fire sprinkler head, and they worked with us on that. They were amazing, and I would recommend them to others. I would rate them highly and would use them again in the future if necessary.

He is very good, professional and shows up on time. He is willing to negotiate the contract and make things happens. One thing that was really irritating was that he set me back for probably three weeks because his guys were gone. I paid him punctually and expected him to come back and put the caps on my ceilings, but I have never heard from him. One of the sprinklers is leaking, but I haven?t heard back from him. He agreed to complete it. The guys were clean.

It is going pretty well. We booked them in February but then unfortunately had several delays in construction. In the beginning they were very efficient and responsive. During our construction delays, they moved their company to Pomona. Since the move, they have been less responsive as we are in Burbank and not very convenient for them. We expect the work to be completed in the next couple of weeks and so far they have been fine. They were recommended to us by another friend who had work done and were very pleased with the completed job.