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The Fireplace Element

Founded 1995 • With Angi since May 2011

3.9

(10) Verified Reviews

Description

Additional emails - thefireplaceelement@yahoo.com, info@thefireplaceelement.com. Additional contact name - Corinne Pluska....

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Verified Reviews

A few reviews for this pro...
1.0

05/23/2020

Share review Embed review Write an update Edit review 5/22/2020 The fireplace technician failed to install the code required sheet metal stop at 10' intervals, in the chimney flue piping system. This meant that we had to open up and rebuild the wall again. This meant another site meeting with the structural engineer, etc., etc. $$$$. This was a standard building code requirement that they did not ...

Description of Work
Fireplace installation - Flue work

Category remodeling,chimney caps,chimney repair,home builders

5.0

02/20/2012

They were very good. I actually had to deal with the company because there was a feedback in the first one and they were very persistent in getting that replaced and they showed up whenever they said they were going to.

Description of Work
I used the services of Fireplace Element earlier this month.

Category masonry

3.0

08/06/2010

Poor customer support after purchase. They had to come out twice to resolve manufacturer's product problems. They like to blame you for why the fireplace doesn?t work, or blame your contractor?s installation or anyone else they can think of to avoid handling the problem. And they left the door open and my cat escaped, couldn?t find it for two days. (The owner told me I should have put it in a pet ...

Description of Work
Sold fireplace to me, was recommended to me by my contractor.

Category fireplaces

5.0

02/24/2009

They were very prompt, helpful and responsive. They did an excellent job to find a fireplace that would fit in where I wanted. They cleaned all the mess after the work was done and did a beautiful job.

Description of Work
They installed a new gas fireplace.

Category fireplaces

5.0

11/07/2008

They came out and looked at the system and find out about what system has to be put in. They came out when they said they were going to come and we are scheduled to do it.

Description of Work
They are going to install a fireplace insert using.

Category fireplaces

    Services Offered

    Gas, wood and pellet burning inserts, electric, bio ethanol fireplaces, stoves, grates, screens, doors, pits and tables, pergolas, fire rings, burners, stones, balls, shapes, glass, mantels & hoods.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Senior Discount
    No
    Warranties
    Yes