Approved ProAbout us
Owner operated with over 40 years of experience. 14 employees. No subs. Cost is determined by the job. No travel charges. May contact through e-mail. California Contractors License: #794013. Repairs and service of pools, spas, fountains, and many more water features including salt systems, solar systems and more.
Business highlights
Services we offer
Complete pool/spa service maintanence, troubleshooting & repairs for all related equipment, heater repairs and service, filter cleaning of all types (D.E., Cartridge, Sand), pool acid washes, pool/spa inspections, solar installation, solar activation and winterization, repairs on all types of pool cleaners, repairs on all manufactures of above ground spas.
Services we don't offer
Pool remodeling, pool plastering, retiling the pool, under ground leak detections.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
- 4
Assorted photos uploaded by Sterling Pool Supplies & Service Inc
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 3% | ||
| 0% | ||
| 0% |
Filter reviews by service
"(Removed member name) called us on July 31th for an free estimate on pool filter & pool pump installation which he had purchased himself over the internet. We showed up on August 3rd within the 2 hour scheduled time frame that was given to him for a free estimate. Our manager wrote the proposal with the prices itemized and the installation labor clearly written on the proposal. He did accept the proposal and signed for the job to be completed at the time.. We went back on Wednesday August 5th between 2-4 pm to install his pool equipment (this was the time the installation was scheduled with him & we were there on time). Job was completed as requested and the final bill was exactly as per estimate which he had signed for earlier. I'm not sure what it is about the cost of the job that (Removed member name) didn't like resulting in giving us an "F" since he was fully aware ahead of the time about the cost of the equipment installation and he had the option to go with another company if he was not happy with our pricing without any sort of commitment to us as this was a free estimate. We were on time on occasions showing up on our appointments and not sure (Removed member name) displeasure was with the job we did since we never got a call about any problems out there after the job was complete just like him not leaving comments or reasons about why his displeasure with the job we did. We aim100% to please every customer we do a job for and are willing to go back as many times as necessary to correct any problems that they may see. But it makes it very difficult when you only realize this through reviews and even then there is no reason as to why this was?"
As for the installation that they did? Pretty much perfect. It's a great heater too. Very quiet and very powerful. If I want to pick nits, there were some surface scratches on the metal cabinet, but I was able to get them mostly off with Goo Gone. Otherwise, it was installed perfectly straight on a pedestal that they provided and it looks very professional. I would definitely use them again for anything Pool equipment related. They did my Sister's Pool Heater too, and she was very happy with them as well.
Overall, I'd give them a 5 star rating. They carry top brand equipment at a fair price and the quality of work is well above par. If you are looking for someone who is responsible, and cares about the quality of their work and their reputation you have found them. I would not hesitate to recommend Sterling Pool.
Every time I had a question, they were super friendly and addressed my question.
Most important of all was my solar system. I had the solar panels (for the pool) installed by Warm Corporation. They were poor. Very poor. They would not show up on time. Did not pressure test the system (to find the leaks). Sterling was on top of that even though they could have easily said they were not responsible for that part. They helped push Warm Corporation to finally do the pressure test, find three leaks, and fix them all.
Sterling is not the cheapest (nor the most expensive). But, they are worth every penny if you want the job done fully and correctly.
I also use Sterling for my weekly pool service. The quality and consistency is great.
I highly recommend them.
Erik is a pool guru, and explains everything about the system, points out areas for improvement but isn't out to sell unneeded equipment or services. He gave me great confidence that my money was being well spent. Homan (owner) came out after the work was done and gave me some training on maintenance of the pool with the new pump and filter. I would turn over my pool maintenance to Sterling if they serviced my area (Rose Garden SJ). Third pool company I've worked with in 2 yrs and now I don't have to look elsewhere.
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
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FAQ
Contact Information
1239 W El Camino Real, Mountain View, CA 94040
Service Hours
| Monday: | 9:30 AM - 5:00 PM |
| Tuesday: | 9:30 AM - 5:00 PM |
| Wednesday: | 9:30 AM - 5:00 PM |
| Thursday: | 9:30 AM - 5:00 PM |
| Friday: | 9:30 AM - 5:00 PM |
| Saturday: | 10:00 AM - 4:00 PM |
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