J & M Termite Control
About us
J & M Termite Control was established by Jim in 1973. For more than 40 years, we have been in the business of providing quality termite inspection, eradication and repair services. J & M Termite Control is a family owned business and prides itself on shopping local for all of our products and materials. Our coverage area includes Alameda, Santa Clara and San Mateo counties. J & M spends very little on marketing, and instead relies upon our strong reputation and word of mouth: referrals from real estate agents, property managers, homeowners who are pleased with our performance.
Business highlights
Services we offer
Bathroom repairs/remodel, Deck work, General Construction, Handyman, Pest control, Preventitive termite treatments, Selling/buying home inspection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for the kind review! We are glad we could help you. All our best, J&M Termite Control"
"I am so glad we were able to help you! Thank you for such a nice review."
"Thank you for taking the time to write a review. We apologize that we were unable to help you, we are not a general pest control company. We only deal with wood destroying organisms such as termites and fungus. Unfortunately, Angie's List does not have a separate category for termite."
"Thank you for such a nice review! We appreciate hearing such nice things, it makes us want to try even harder!"
They were great. They need to lower their prices, but I don't have that kind of money. Everything is A except for the cost. I wouldn't use them again because of the cost, but they are a great company.
"I was attempting to look up this report and I am not finding it based on your address on your profile. I am sorry you feel this way but we are really competitive with our pricing being in a very expensive area to do business. But I would like to check out the report and take a look for quality control. If you could send the property address to me or report number would be best so the address doesn't have to be written. Thanks in advance, Scott"
"Thanks! We enjoyed working with you and look forward to possibly working together in the future. Thanks for the review, much appreciate! All Our Best, J&M Termite"
"Thanks for your review! It was a pleasure working with you and we really appreciate your business. If anything comes up in the future, please don't hesitate to reach out. All Our Best, J&M Termite"
"Thank you for taking time to write us a review and I am glad you were happy with our service. Thanks Best regards, management"
I highly recommend J&M Termite Control and in particular Louis( if he is available) and I am sure others in the company are equally well qualified.
"Thanks for taking the time to give us a review and its nice to hear that you liked our service. Please don't hesitate to reach out to us if there is anything we can do for you. Scott"
"Thanks for your review! It was a pleasure working with you and we really appreciate your business. If anything comes up in the future, please don't hesitate to reach out. All Our Best, J&M Termite"
"[member name removed], The message you sent did not get forwarded to my email and was not noticed…Angies List had a bad email address…we don't get a lot of messages with in Angies List and do not go on this site all that often…This is not at all how our company does business normally and I apologize for this…I just spoke with your mother and we are going to get this scheduled and taken of…. Happy holidays Best regards, Management"
"Thanks! We enjoyed working with you and look forward to possibly working together in the future. Thanks for the review, much appreciate! All Our Best, J&M Termite"
Also, the inspector's report listed large areas that were not inspected, because of access problems. I should have been notified of that problem before the inspector left rather than weeks later when the tardy report arrived in my view. --
Most importantly, I will avoid J&M when I sensibly can, since on a previous occasion when we hired them to do remediation, they drilled right into a water pipe and accepted no responsibility for the subsequent damage. That is not the behavior or a reputable contractor.
"Member, J&M will inspect all areas that are available to inspect at time of inspection and will notify in report if areas are not inspected and will come back if needed to inspect these areas. Our contract that is signed states that we are not responsible for pipes hidden below concrete, which is standard in our industry. The report states that this could happen and owners could hire metal detection firm to identify the pipes before our arrival. There is no way for us to know that the pipe is there and we use a metal detection drill stop device to help detect but sometimes the damage has been done by the time it shuts off. Both of these situations are rare but do happen in this industry and we do our best to take care of them. Management"
"Thanks for your review! It was a pleasure working with you and we really appreciate your business. If anything comes up in the future, please don't hesitate to reach out. All Our Best, J&M Termite"
"Thanks you for taking the time to give us a review and I am glad you were happy with our service. Please reach out if we can do anything for you in the future. Scott"
"Thanks for taking the time to give us a review and I am glad you were happy with our service. Please reach out if there is anything we can do for you. Scott"
I called them in May and they said they were really busy for the next month and would call them back. I?m still waiting. If they can do it I?d be happy to have them do it.
"[Member Name], I sent an email to you concerning this situation and asking since I don't have your number for you to call in to schedule. Maybe the problem was I had a wrong email for you. I don't know what happened we don't usually set it up for us to call you back to schedule we could have just scheduled in advanced. Either way I would like to take care of this situation and apologize for the miscommunication. If you could with send me your number or call the office at 650-969-5556 and explain that this is a Angieslist big deal we can get you taken care of. Thanks Scott"
"Thanks for taking the time to give us a review and its nice to hear that you liked our service. Please don't hesitate to reach out to us if there is anything we can do for you. Scott"
"Thanks for your review! It was a pleasure working with you and we really appreciate your business. If anything comes up in the future, please don't hesitate to reach out. All Our Best, J&M Termite"
"Thanks you so much taking time to write us a review. We value our customers and glad you liked our service. Best, Scott"
"Thanks you so much taking time to write us a review. We value our customers and glad you liked our service. Best, Scott"
"[Member name removed], Thanks you so much taking time to write us a review. We value our customers and glad you liked our service. Best, Scott"
"Thank you for taking time to write us a review and I am glad you were happy with our service. Thanks Best regards, management"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
159 N Whisman Rd, Mountain View, CA 94043
Get our Angi-powered app
