Cragoe Pest Services Inc
About us
We believe our customers are our number 1 priority. Each customer is a unique opportunity to provide outstanding service. We offer an unparalleled level of expertise that comes from experience, training and education. This combined with reasonable pricing gives us an advantage that can't be beat. Our service guarantees your satisfaction. If you are not fully satisfied and we can't resolve the problem, you don't pay if you call within 30 days of service.
Business highlights
Services we offer
Rodent specialists. General pest control. Landscape. Tree health. Pest control. Animal trapping. Bird control. Snail baiting. Weed control.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 3% | ||
| 0% | ||
| 0% |
Dave Cragoe responded to our problem with birds pecking holes in the eaves. He was prompt and suggested a couple of ideas. Based on his research, the best idea was a particular bird repellent paint/coating. He found the product, sent information on the manufacturer and suppliers and then suggested that we contact a painter to apply it to the affected areas.
He put in a bunch of effort to find the right solution for us even though it didn't involve his services. I will definitely call them for our other pest control needs and highly recommend him based on his customer first philosophy.
They did a great job sealing areas from rodent entry (exclusion). There was one A/C intake that was not easy to access but it was not a problem for Darry and Dave.
Both were very professional and left it up to me to help ID the rodent and call them. They cleaned up after themselves. They did not try sell other services and were very honest.
I would definitely use them again and thank you Angie's List for helping me find a trustworthy service provider.
I then finally entered Mark's extention, got a recording and left a message.
Sometime later I got a call back from a women who took down all of the details I shared with her about the problem and then told me a service tech would call me in a day or so. That was over a week ago!
I guess they don't need my business.
Bruce
"Dear [Removed Member Name], I'm so sorry that you had difficulty in obtaining service from our company. We never want our company to be perceived as unresponsive to our customers needs. I spoke to Darry who was assigned to call you back and he told me he had left a message on your voicemail on May 20th which I believe was the same day you called. In fact, he showed me his phone call log which still had the details of the call. It had your number, the date (5/20/2014), the time (2:59 p.m.) and the length of the call (1 min, 12 sec). That was the last contact we had with you until we received your report on Angie's List. Perhaps you never received Darry's message. We should have made the effort to call you a second time. However, some clients decide to go a different direction for one reason or another and don't want to be bothered. Darry and I both left messages on your voicemail today but have not heard back from you. The voicemail does identify your first name so I think it's the right number. All that to say, I wish we could have connected. I would still like the chance to make it right if you are in need of service. We would appreciate the opportunity to uphold our reputation. Sincerely, Dave Cragoe President"
Their pricing was reasonable and they're going to come back every month.
The crickets have not returned.
Very happy!
"We had a problem employee who is now no longer employed with us. We are very sorry for your disappointing experience and would like to offer you a full refund. Please contact our office at 805-446-7003."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
885 Patriot Drive, Suite D, Moorpark, CA 93021
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