Camarillo Repair Service

It turned out that there was a Freon leak that could not be repaired. I had to buy a new refrigerator.

A prior plumber (who I will not use again) charged for a call and told me it was an appliance issue. As it turned out, it was a clogged aerator (a plumbing issue) and a very simple fix.

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Took too long. Would not provide receipts and would not honor 20 percent off.

Very well. Preston returned my call within 5 minutes. Arrived earlier than expected and got right to work. Diagnosed immediately and corrected the problem with 45 minutes. Preston was very courteous, prompt, knowledgeable and got the job done promptly and efficiently. I would definitely call him for any other repairs I may need.

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They got the door apart and new lock put back in about one hour.

On a scale 1 to 10 it was probably a rating of a 5.

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I made an appointment for a technician to come out and check on my refrigerator when it wasn't cooling the freezer or fridge.  They said someone would come out the next day between 3:30 and 5:30.  At 5:25, I called and the person said that they were busy and will come out at 6:00pm.  At 6:00 I called and that person said that he was going to another location and I will be the last stop.  He said that he would diagnose the problem then fix it tomorrow since I had to be some where at 7pm.
First of all, if I hadn't called the 1st or 2nd time, I don't know if I would've gotten a call that someone was going to be late or even come to check on my freezer at all.  It's already been 1 whole day that the freezer/fridge is not working and my food will be spoiled.
I wish that I could speak to the owner of the company so I can tell them what's going on, but when I call the business number, the technican answers.
After finding out that I had cancelled the service, the technician called to apologize.  I'm sorry but it was too late.

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See above, all went very well.  The technician arrived on time and went right to work.  He explained what he was going to do and what steps he was going to take to correct the problem.  We were concerned that we would have to replace the dishwasher (it was 8 months old!) but he fixed us up in a jiffy.

I called Camarillo Appliance based on their Angie's List ratings and was somewhat dissapointed. I believe that I spoke to Preston who set an appointment for between 10AM and 11AM the next day. When he didn't show by 12 noon, I called again and was told by the person I spoke to that he couldn't find my name on his work order list. He said he would contact Preston and call me back. He called back in about 15 minutes and said he couldn't get ahold of Preston and would send another technician who would arrive between 1PM and 3PM. The technician, Jose, arrived at about 1:30, rapidly diagnosed the problem as a blown fuse. He replaced the fuse and got the dryer working again. I was pleased with his work. The cost of the service call was about average but the fuse cost of $45 seemed a bit excessive. Overall I was pleased with the work and might consider using them again in the future.

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Preston arrived promptly at 2:30PM right on time! He took a look at the cooktop and said liquid probably got into the circuit while cooking and caused the problem. He removed all the knobs and inspected the cooktop. He cleaned the knobs and the gas burners, checked all the circuits and contacts and cleaned and checked the spark igniters. He plugged the unit back in and turned on each gas burner and they all worked perfectly!!! Total elapsed time about 30 minutes and everything was working great. 
I would highly recommend Camarillo Appliances and Preston, the owner. He is not some huge conglomerate that sends out anyone and hopes they do a decent job. It is his business and he is very professional and wants to earn your respect so you'll tell other people to use his services!! I was very happy with his service and fair price and would gladly use him again.

The washer required a new computer board, cost was approximately $300.00.  The washer was purchased in 2001, so it was not feasible to repair the washer.  We decided not to go ahead with the repair and purchased a new unit.

He quickly figured out the cooler part needed, ordered it and was back week later to install.  We liked his advice on the fridge - basically to monitor it as it hasn't failed yet.  He wasn't out to overcharge us.

Excellent repair of the freezer. The price for the call was $55. The parts cost was $76. That seemed high for a relay.

The water hose was replaced due to a leak. He came on time and had to drive somewhere close to buy the hose from a parts provider. The job was finished in less than 90 minutes. I have no idea what a hose costs but the fee seemed reasonable.

Preston was great and a real gentleman.
I had been through two other repair services, including Kitchenaid with less than satisfactory results. The evaporator fan was constantly recycling and eventually the unit failed. The unit needed a new motherboard but the biggest problem was that the motherboard factory was destroyed in the Japan earthquake so you can only have the board rebuilt, there are no new ones available! Shame on Kitchenaid as this refrigerator is only 7 years old. It was a nightmare problem that Preston helped us through with a rental fridge and so far the repair is holding.
Great company!

My dryer stopped working a couple a days ago - did not dry clothes.  Technician  found that my dryer needed a fuse.  Excellent service and very honest.  Will definitely use again.