A-1 Carpet Care

Work was done efficiently, and thoroughly . Pieces were late in getting done and required some elbow grease. They all came out really well. They were light colored, so attention to detail was needed and the company did not disappoint.

The service from A1 was excellent. I used them a few times in the past, tried another company and then recently came back. They're just very professional and really care about the work. Rocky was very knowledgeable about the cleaning process. Overall, the service tech who did the job was fantastic. My microfiber upholstery looks great.

Bad experience.

They did a good job. Their price was reasonable for the work performed, especially compared to others I received estimates from. I would contact them again for additional work in the future, when necessary.

Came on time. Did the job as requested for the estimated price. Was courteous and professional.

I have very expensive Australian wool rugs. They took them nad cleaned them beautifully. Even got out the red soda that the kids had spilled on it. AMAZING. I also had our couch, love seat and recliner cleaned. Sam Mota was the technician and he was great. He had to take the rugs and clean them, to run through a roller, etc. I will definitley use again. He also told about filters for my central air unit that they clean the ducts

Placed a call to obtain a bid two weeks prior. Received bid over the phone without having to wait for a callback. Based on other bids, similar in price, selected A1 based on phone call with courteous customer service and ability to meet schedule. Called one week later to schedule cleaning. Requested truck mounted service. Day of service: The serviceman was on-time, however he did not have a truck mounted unit. He called the dispatcher and within 30mins, without question a truck mounted serviceman was on site. The cleaning took several hours and was complete in a satisfactory manner. The carpet was not able to be fully cleaned based on the tenant damage, however the outcome was better than expected.

We booked them about 3 days in advance. The person showed up very close to start of the time window. He called to confirm that he was coming within 30 minutes and showed up within that 30 minute. Did his job very professionally and left after cleaning up every thing to our satisfacvtion.

It turns out perfect. They put a conditioner on the carpet after it has been cleaned to protect the carpet from future stains and soilings to minimize excessive dirt.

James, the technician, arrived within the 3-hour time frame they had given. He was very polite and looked at the stains, then told me it would cost an additional $60 to remove the stains because he would have to use some special cleaner with enzymes. I was a little annoyed that these additional charges were not mentioned at the time I made the appointment, but I wanted to get the apartment in shape for the next tenant, so I OKed the work. He said it would take about 1 to 1 1/2 hours to complete the job. After about 1/2 hour, he announced that he was finished. The carpet looks wonderful, has a nice sheen, looks like new (it is almost 8 years old) and one would never guess that it had been so badly stained. It is still wet, so I guess from what I have read that some stains might reappear, but it looks great now. Even if stains do reappear, they can't be as bad as the carpet looked before it was cleaned. I will use this company again when my carpeting in my own house needs cleaning.

I called on Friday afternoon to schedule the carpet cleaning for Saturday. I fully expected them to be booked, but they were able to accommodate my short time schedule. The actual cost came in lower than the quote. Having had my carpet cleaned several times, I found the quote to be reasonable. Jose showed up within the first hour of my 3 hour window. He promptly went to work and even treated a stain that wasn't in one of the rooms being cleaned. I found him to be friendly and professional. I would use this company again.

I really don't like being told one figure and then having the guy "call his boss" and then give you another price after you told him the first one is too high. It just feels like you're being taken, and I think I was. This price was far higher than I'd seen on the reports and while they did a decent job, (even though dirt spots are reappearing, but that could happen, I guess) it all felt like an expensive hustle (and the complete opposite of the wonderful experience with the window cleaner (Brian's window cleaner)who was so honest.

EXCELLENT. THE TECHNICIAN WAS VERY TRUSTWORTHY AND KNOWLEDGEABLE. HE DID NOT TRY TO SELL US THE WHOLE PACKAGE. WE FELT HE WAS VERY HONEST. TOOK GREAT CARE IN MOVING THE FURNITURE AND PUTTING IT BACK TO HOW IT WAS BEFORE THE JOB STARTED.

THE WORK WAS DONE SATISFACTORILY AND THE PRICE WAS VERY COMPETITIVE. I HAD TO MOVE FURNITURE MYSELF, BUT WAS PLEASED WITH THE RESULTS OF THE CLEANING.

I LIKED THAT THE CARPET CLEANERS DID NOT WEAR SHOES ON MY CARPET WHILE THEY CLEANED IT. THEY WERE VERY FAST AND EFFICIENT. I WOULD USE THEM AGIAN IN THE FUTURE.

VERY EFFICENT. DID A GREAT JOB. VERY PROFESSIONAL AND POLITE. THEY ANSWERED ALL MY QUESTIONS REGARDING THE TYPE OF CHEMCIALS THEY WERE USING.

THE SERVICE WAS OK. THE PRICE WASN'T WHAT I EXPECTED. THEY SAID ONE THING AND WHEN THEY CAME OUT IT WAS SOMETHING ELSE. THEY DIDN'T TALK. THEY JUST CAME IN AND LOOKED AT WHAT THEY WERE GOING TO DO, DID IT, AND WALKED OUT.

THEY WERE FAIRLY PROMPT. THEY DID A GOOD JOB, AND THEY WERE EFFICIENT. I HAVE USED THEM OVER THE YEARS, AND IT ALL DEPENDS ON TRAFFIC WHETHER THEY ARE PROMPT. THE CARPETS NEEDED TO BE CLEANED, AND THEY WERE CLEANED.

I'VE USED THEM BEFORE. I HAD THE SAME PERSON COME AND HE WAS A VERY NICE MAN. HE WAS VERY CONSCIENTIOUS. IT TOOK LONGER THEN PLANED BUT HE DID NOT CHARGE MORE.

IT WAS AN EXCELLENT OVERALL EXPERIENCE. THE PEOPLE WERE PROFESSIONAL AND VERY GOOD. THEY DID A GOOD JOB AND THE CARPET WAS CLEAN. I WOULD USE THIS COMPANY AGAIN.

THEY CAME OUT RIGHT ON TIME. THEY WERE POLITE AND PROFESSIONAL. IT WAS A GOOD PRICE.