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A-1 Carpet Care

About us

24/7 Emergency Water Damage Service. Listing Managed By: WSI Local Search (888) 974-2396. Service Area Note: Only serving South & West LA County [email protected] Alternate phone numbers: 818-786-3600 714-778-2311 949-999-3461 818-786-3600 310-532-5011 323-931-1474 626-445-3072

Business highlights

Emergency services offered
54 years of experience

Services we offer

Carpet & upholstery cleaning, area rug cleaning, carpet repair & drapery cleaning, commercial cleaning, tile and grout cleaning, wall & window washing. Water damage & spot dying

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
5%
2
10%
1
0%
Showing 1-21 of 21 reviews
Dianne R.
Jul 2014
5.0
Yes, I recommend this pro
$400
Work was done efficiently, and thoroughly . Pieces were late in getting done and required some elbow grease. They all came out really well. They were light colored, so attention to detail was needed and the company did not disappoint.

Laura P.
Feb 2014
5.0
Yes, I recommend this pro
$150
The service from A1 was excellent. I used them a few times in the past, tried another company and then recently came back. They're just very professional and really care about the work. Rocky was very knowledgeable about the cleaning process. Overall, the service tech who did the job was fantastic. My microfiber upholstery looks great.

Jean D.
Feb 2011
2.0
$85
Bad experience.

Gary H.
Sep 2010
5.0
Yes, I recommend this pro
$70
They did a good job. Their price was reasonable for the work performed, especially compared to others I received estimates from. I would contact them again for additional work in the future, when necessary.

Thomas M.
Dec 2009
5.0
Yes, I recommend this pro
$165
Came on time. Did the job as requested for the estimated price. Was courteous and professional.

PHYLLIS K.
Oct 2009
5.0
Yes, I recommend this pro
$980
I have very expensive Australian wool rugs. They took them nad cleaned them beautifully. Even got out the red soda that the kids had spilled on it. AMAZING. I also had our couch, love seat and recliner cleaned. Sam Mota was the technician and he was great. He had to take the rugs and clean them, to run through a roller, etc. I will definitley use again. He also told about filters for my central air unit that they clean the ducts

Chris C.
Jul 2009
5.0
Yes, I recommend this pro
$400
Placed a call to obtain a bid two weeks prior. Received bid over the phone without having to wait for a callback. Based on other bids, similar in price, selected A1 based on phone call with courteous customer service and ability to meet schedule. Called one week later to schedule cleaning. Requested truck mounted service. Day of service: The serviceman was on-time, however he did not have a truck mounted unit. He called the dispatcher and within 30mins, without question a truck mounted serviceman was on site. The cleaning took several hours and was complete in a satisfactory manner. The carpet was not able to be fully cleaned based on the tenant damage, however the outcome was better than expected.

Rakesh N.
Mar 2009
5.0
Yes, I recommend this pro
$150
We booked them about 3 days in advance. The person showed up very close to start of the time window. He called to confirm that he was coming within 30 minutes and showed up within that 30 minute. Did his job very professionally and left after cleaning up every thing to our satisfacvtion.

BOBI R.
Jun 2008
5.0
Yes, I recommend this pro
It turns out perfect. They put a conditioner on the carpet after it has been cleaned to protect the carpet from future stains and soilings to minimize excessive dirt.

SANDRA S.
May 2007
5.0
Yes, I recommend this pro
$140
James, the technician, arrived within the 3-hour time frame they had given. He was very polite and looked at the stains, then told me it would cost an additional $60 to remove the stains because he would have to use some special cleaner with enzymes. I was a little annoyed that these additional charges were not mentioned at the time I made the appointment, but I wanted to get the apartment in shape for the next tenant, so I OKed the work. He said it would take about 1 to 1 1/2 hours to complete the job. After about 1/2 hour, he announced that he was finished. The carpet looks wonderful, has a nice sheen, looks like new (it is almost 8 years old) and one would never guess that it had been so badly stained. It is still wet, so I guess from what I have read that some stains might reappear, but it looks great now. Even if stains do reappear, they can't be as bad as the carpet looked before it was cleaned. I will use this company again when my carpeting in my own house needs cleaning.

CONSTANCE B.
Oct 2006
5.0
Yes, I recommend this pro
$70
I called on Friday afternoon to schedule the carpet cleaning for Saturday. I fully expected them to be booked, but they were able to accommodate my short time schedule. The actual cost came in lower than the quote. Having had my carpet cleaned several times, I found the quote to be reasonable. Jose showed up within the first hour of my 3 hour window. He promptly went to work and even treated a stain that wasn't in one of the rooms being cleaned. I found him to be friendly and professional. I would use this company again.

MADELYN I.
Feb 2006
2.0
$282
I really don't like being told one figure and then having the guy "call his boss" and then give you another price after you told him the first one is too high. It just feels like you're being taken, and I think I was. This price was far higher than I'd seen on the reports and while they did a decent job, (even though dirt spots are reappearing, but that could happen, I guess) it all felt like an expensive hustle (and the complete opposite of the wonderful experience with the window cleaner (Brian's window cleaner)who was so honest.

GINA C.
Sep 2005
5.0
Yes, I recommend this pro
$300
EXCELLENT. THE TECHNICIAN WAS VERY TRUSTWORTHY AND KNOWLEDGEABLE. HE DID NOT TRY TO SELL US THE WHOLE PACKAGE. WE FELT HE WAS VERY HONEST. TOOK GREAT CARE IN MOVING THE FURNITURE AND PUTTING IT BACK TO HOW IT WAS BEFORE THE JOB STARTED.

KARIE F.
Sep 2005
5.0
Yes, I recommend this pro
$230
THE WORK WAS DONE SATISFACTORILY AND THE PRICE WAS VERY COMPETITIVE. I HAD TO MOVE FURNITURE MYSELF, BUT WAS PLEASED WITH THE RESULTS OF THE CLEANING.

ALICE D.
Sep 2005
5.0
Yes, I recommend this pro
$110
I LIKED THAT THE CARPET CLEANERS DID NOT WEAR SHOES ON MY CARPET WHILE THEY CLEANED IT. THEY WERE VERY FAST AND EFFICIENT. I WOULD USE THEM AGIAN IN THE FUTURE.

Vikas M.
Sep 2005
4.0
Yes, I recommend this pro
$159
VERY EFFICENT. DID A GREAT JOB. VERY PROFESSIONAL AND POLITE. THEY ANSWERED ALL MY QUESTIONS REGARDING THE TYPE OF CHEMCIALS THEY WERE USING.

Homeowner
Sep 2005
3.0
$30
THE SERVICE WAS OK. THE PRICE WASN'T WHAT I EXPECTED. THEY SAID ONE THING AND WHEN THEY CAME OUT IT WAS SOMETHING ELSE. THEY DIDN'T TALK. THEY JUST CAME IN AND LOOKED AT WHAT THEY WERE GOING TO DO, DID IT, AND WALKED OUT.

ROBIN K.
Aug 2005
5.0
Yes, I recommend this pro
$100
THEY WERE FAIRLY PROMPT. THEY DID A GOOD JOB, AND THEY WERE EFFICIENT. I HAVE USED THEM OVER THE YEARS, AND IT ALL DEPENDS ON TRAFFIC WHETHER THEY ARE PROMPT. THE CARPETS NEEDED TO BE CLEANED, AND THEY WERE CLEANED.

Homeowner
Jul 2005
5.0
Yes, I recommend this pro
$230
I'VE USED THEM BEFORE. I HAD THE SAME PERSON COME AND HE WAS A VERY NICE MAN. HE WAS VERY CONSCIENTIOUS. IT TOOK LONGER THEN PLANED BUT HE DID NOT CHARGE MORE.

PREEYA G.
Jul 2005
5.0
Yes, I recommend this pro
$100
IT WAS AN EXCELLENT OVERALL EXPERIENCE. THE PEOPLE WERE PROFESSIONAL AND VERY GOOD. THEY DID A GOOD JOB AND THE CARPET WAS CLEAN. I WOULD USE THIS COMPANY AGAIN.

Homeowner
Mar 2005
5.0
Yes, I recommend this pro
$19
THEY CAME OUT RIGHT ON TIME. THEY WERE POLITE AND PROFESSIONAL. IT WAS A GOOD PRICE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A-1 Carpet Care is currently rated 4.6 overall out of 5.

A-1 Carpet Care accepts the following forms of payment: CreditCard

Yes, A-1 Carpet Care offers free project estimates.

No, A-1 Carpet Care does not offer eco-friendly accreditations.

No, A-1 Carpet Care does not offer a senior discount.

Yes, A-1 Carpet Care offers emergency services.

No, A-1 Carpet Care does not offer warranties.