Hensel and Castillo Fencing Inc.

Overall good. I want to specifically acknowledge the team that installed it. Ricardo and Francisco were nothing short of great. They were knowledgeable, hard working and patient with all my questions. What a team! My only concern is the quality of some of the redwood boards that were used. Some of them have a lot of knots in them. I can live with that provided I don't over time end up with a lot of peek holes if the knots fall out. If I do that will certainly impact my review. Keep in mind that the wider the fencing board, the more expensive it is. I originally signed up for an 8" board, but without knowing until I saw them, I did not want them so they readily agreed to exchange them for a 10" board. Another note is that the stated size of the boards is actually about 1/2 inch smaller. So my 10" boards are actually 91/2 inches wide. HOPE THIS HELPS.

Irving if I recall, showed up,on time to bid the job. His bid was clear, fair, well documented. We choose Hensel above two others. On day one of installation, the team showed up on time and worked hard throughout the day. Both men were polite and took time to listen and answer my questions even though they were very busy. Day two they completed the job. The lumber and hardware they used was very good. At the end of both days, Irving dropped by, even though we did not expect him on day two. Spare yourself some time and just call these guys.

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Our estimator was thorough, professional and timely. We were able to have the work done on the same day. It was a simple job, but it was so needed. Our gates were put up with inferior brackets and entry was difficult during due to sagging. Tony was the gentleman who came and fixed the brackets as well as put new latches for easier entry and locking. He did a great job and was easy to communicate with regarding the work. I will definitely call them if we need any other work done in the future.

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A month ago, some moron being chased by the cops drove his car thru our front yard at about 80 mph, and in so doing took out about 70 feet of chain link fencing, including three gates. Hensel fencing and their band of fence wizards cleared out the fence wreckage and installed a nice new one, including doing some extra work with another fence and gate running down the side of our driveway.
These folks were prompt, interested, friendly, outgoing and professional in all respects. They paid very close attention to the detail of their work and did an EXCELLENT job. Not only that, they cleaned up completely, leaving nothing, not even dirt, after the installation.
In getting the job quoted, Irving was here when he said he would be, he took his time and worked with us to understand what we wanted done, the best way to do it, and he worked with us on the cost to make it something we were comfortable with.
I can't say enough good things about the company and this experience...though, actually, I could have done without the idiot driving his car thru the yard to begin with. But since he did, I'm delighted I settled on Hensel, and would recommend Irving and his company to anyone.