These two recliners are by far the worst pieces of furniture we have ever owned. We have now owned them a little over two months and you would think they were years old. The material used to stuff them has no memory, so they have flattened out terribly - one actually feels like fabric covered plywood. My wife tried to move one of them so she could vacuum and got a nasty puncture in the palm of her hand from a sharp staple sticking up from the back cushion. We wrote a letter of complaint to Al's Furniture after we had these chairs for 6 weeks but never heard a word back from them. We have since gone to Hansen's Furniture in Modesto and purchased two Lazy Boy recliners - obviously what we should have done in the first place. This was a rather expensive lesson in buying quality. We will never shop at Al's Furniture nor would be recommend it to anyone.
Description of Work: Sold us two "Duck Dynasty" recliners made by Best Furnishings which we ordered in our choice of fabric.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$1,409.4
ROBERT N.
05/2013
5.0
furniture sales
 + -1 more
I do not remember how much it cost, but I know that they were in line with the rest of the market. They are a family business, so the are very friendly, helpful and their integrity is very high, so if you have a problem they will deal with it. We had a problem with some glass getting broken on delivery and they came out and fixed it. They will take away your old stuff for you.
Description of Work: We bought a dining room set, and a recliner from AL'S FURNITURE.
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Service Categories
Furniture - Sales
FAQ
AL'S FURNITURE is currently rated 3 overall out of 5.
No, AL'S FURNITURE does not offer free project estimates.
No, AL'S FURNITURE does not offer eco-friendly accreditations.
No, AL'S FURNITURE does not offer a senior discount.
No, AL'S FURNITURE does not offer emergency services.