Based on reviews, I stopped at Five Star Cleaners to see if they could take in the waists of two pair of men's khaki pants for me. I mentioned that the slacks had jeans-style seams. They said they could do the work. I went to the car and got the slacks. Unfortunately, as soon as I showed the clerk that I had a coupon for a discount, she suddenly decided they could not take in the slacks due to the type of seam (flat-felled). I understand that flat-felled seams - doubled over, trimmed, and stitched - have no extra fabric and can't be let out. But, they can be taken in - although with more effort than a plain seam. I took the slacks to another alterations business where there was no problem doing the work. I won't go back to Five Star Cleaners.
Description of Work: No Services performed since they said couldn't take in the seams on two pair of men's khaki pants.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Jon D.
12/2011
5.0
dry cleaning, alterations
 + 0 more
They have always been my standard dry cleaners as I have used them for eight years. I would grade them highly and give them five stars rating across the board. I use them once a week. I spend $40 to $50 every visit. They are good people and they provide very friendly service. They give discounts because I have been with them for so long. They are always on time and do good work. The service as well as the staff is very personal and very nice. I know the people on their first name basis and so, I feel comfortable going back there. I have never had any complaints and they have never done anything wrong in eight years. I will use them again in the future for sure.
Description of Work: I used the services of Five Star Cleaners on the 6th of December 2011 for dry cleaning and alterations.
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Service Categories
Alterations/Sewing/Decorating,
Dry Cleaning,
Drapery Cleaning
FAQ
Five Star Cleaners is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Five Star Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Five Star Cleaners does not offer free project estimates.
No, Five Star Cleaners does not offer eco-friendly accreditations.
No, Five Star Cleaners does not offer a senior discount.
No, Five Star Cleaners does not offer emergency services.
No, Five Star Cleaners does not offer warranties.
Five Star Cleaners offers the following services: Area rug, dress shirt, wedding gown, leather & suede, drapes and curtains, comforters & bedding items dry cleaning, alterations and pick up & delivery.