WORLDWARE

The service provider was advised of our budget at the initial consultation and advised us that he could keep within that range. However, he went significantly over budget. Also, he did not disclose his practice regarding charging both an hourly fee and a surcharge on furniture, and in fact, he advised there would be no surcharge. We later discovered that he charged 35-40% mark up over wholesale prices. What makes this even more egregious is that he was offering same or similar items at 20% discount at his retail location and failed to even tell us about the upcoming sale! The service provider also did not disclose his practice with respect to significantly marking up subcontractors' hourly rates and the mark up was completely egregious. We paid a retainer for the service and the retainer was held hostage even though we disputed the fees. Overall, the experience was awful and I would never recommend that anyone use the Interior Design Form at Worldware.