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Business highlights
26 years of trusted experience
Services we offer
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Amenities
Warranties
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Reviews
4.819 Reviews
Showing 1-19 of 19 reviews
Chris S.
06/2017
heating & air conditioning/hvac
 + -1 moregood but like all hvac tech's they're overpriced
Description of Work: Check and service a/c system
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Yes, I recommend this pro
$171
Carol F.
09/2016
heating & air conditioning/hvac
 + -1 moreI was directed to ACE through Costco. The initial appointment was very responsive, but the representative spent a long time explaining how HVAC works in technical terms. He didn't have a business card with him to give me when he left. He did e-mail me a quote the next day but when I wrote back with a question it was 3 days before he responded & when I asked another question I never heard from them again. Their price was several thousand higher than the company I went with (even after subtracting the value of the Costco gift card).
Description of Work: I was looking for new heating & air conditioning to be installed.
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David H.
01/2016
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: Fast, on time and clean.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Patricia E.
10/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: Called in emergency last summer, when A/C compressor failed at my mother's home. She's an elderly woman with serious health issues. Ace came out the next business day and replaced that air conditioner, checked entire H&A system, all at very reasonable cost. Very professional too, knew exactly what to look for in that aging heat and air system. Others I used previously seemed clueless.
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Yes, I recommend this pro
John M.
07/2014
heating & air conditioning/hvac
 + -1 moreThe whole install went very well. The crew that did the work spent about 5 days total to completely remove the older existing system, which was complicated by a very small attic and poor installation of the previous system. They even had to replace the new system because the first unit had a manufacturing defect. They had to cut new holes in the ceiling and were very conscientious about dust, covering all furniture and thoroughly cleaning afterwards. The new system is much more efficient and cools the whole house much better than the old one. They did a great job, handled the financing, helped when we ran into a problem with getting a rebate from the manufacturer, and have continually followed up to ensure the system has performed well and to ensure the city permits were all complete.
Description of Work: Patio converted to a room by previous owner did not have A/C nor heat. Ace Air came out and thoroughly examined our system, our home, the short and long term needs, and bid a solution along with another company. We went with Ace based on cost, financing options, and the type of solution.
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Yes, I recommend this pro
$19,900
Mary W.
04/2014
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: They cleaned and fixed our heating/AC unit and stayed within the estimate... (YEAH)! Very courteous and professional and I would definitely recommend them again.
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Yes, I recommend this pro
$110
Doreen K.
04/2014
heating & air conditioning/hvac
 + -1 moreunknown
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Yes, I recommend this pro
$300
kevin G.
12/2013
air duct cleaning, heating & air conditioning/hvac
 + 0 more.
Description of Work: Cleaned my AC
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Yes, I recommend this pro
$100
Michael L.
09/2013
heating & air conditioning/hvac
 + -1 moreCustomer service and responsiveness were excellent. They came out to diagnose the problem same am as original call was made on one of the hottest days of the summer. Said they would have to order parts from out of town to complete the reapir and did not expect to have the required part for 2 days at best. We recevied a call the next morning to let us know that they would be out latter that same am to complete the repair. They were sympathetic to our situation and sent somene from their company on a special trip out of town to pick the needed part for us. They showed up as promised, completed the repair in short time, and for less than the original bid. by responding to our needs so quickly we were able to provide a comfortable enviroment for our employees and clients. Would definitly recomend to others.
Description of Work: Repaired A/C system on one of our larger buildings of our business. Replaced compressor motor.
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Yes, I recommend this pro
$650
Laura H.
06/2013
heating & air conditioning/hvac
 + -1 moreSam was our technician. He did a fantastic job. Walked us through everything. He even went into the crawl space to check the duct work. Very thorough.
Description of Work: Service A/C Unit
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Yes, I recommend this pro
$89
Response from Ace Air, Inc.
Clayton O.
04/2013
heating & air conditioning/hvac
 + -1 moreThere was a financing problem on our end and they helped us get that done while getting the work done. Everything went smooth because of them. They started doing the work before the financing was approved. They felt it was important to get this taken care of before the cold time. They are honest in their evaluations. They went above and beyond explaining a few things that they didn't have to go over.
Description of Work: They put in a brand new heating and air conditioning unit.
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Yes, I recommend this pro
$9,500
Kim L.
11/2012
air duct cleaning, heating & air conditioning/hvac
 + 0 moreI had furnace and air conditioning unit replaced, as well as ducting repair.
Description of Work: Can't say enough about how professional and competent this company is. I dealt with the owner, to crews of workers, and all were working on the same page as far as my needs and satisfaction. Good stuff and well done!
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Yes, I recommend this pro
$8,000
Arun V.
11/2012
heating & air conditioning/hvac
 + -1 moreGood
Description of Work: Maintenance service on 3 heating units
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Yes, I recommend this pro
$175
dara W.
08/2012
heating & air conditioning/hvac
 + -1 moreThey were able to fix it and find the piece and part that was necessary. My daughter has asthma and they were really good about getting out here; which is very important. They were also very helpful.
Description of Work: I used Ace Air Conditioning & Heating to get my air conditioner fixed.
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Yes, I recommend this pro
Gloria L.
07/2012
air duct cleaning, heating & air conditioning/hvac
 + 0 moreThey were punctual. Their estimate was accurate, and the clean up was very good, but there was some spots I had to call them back for. The follow-up was excellent. They had the guy that gave me the estimate come out and physically get up in the attic and physically look at everything they did and then come down to discuss osme of the follow-up care that needed to be done and he made sure that was corrected. Then, they pressure tested it, and it was better than state standards. I had a 40% leak when they started, and less than a 4% leak when they finished.
Description of Work: They put in a new duct system in the house.
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Yes, I recommend this pro
$1,300
Stephania S.
06/2012
heating & air conditioning/hvac
 + -1 moreOur heater wasn't working, so we had them come out for an estimate. They were not only on time, but courteous and fixed it quickly. Would definitely use it again.
Description of Work: Replaced the heating element in our heater.
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Yes, I recommend this pro
$210
Kristine J.
06/2012
heating & air conditioning/hvac
 + -1 moreI don't have any strong impressions one way or another.
Description of Work: I used Ace Air Conditioning & Heating to do a routine tune up on the air conditioning system.
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Yes, I recommend this pro
$60
John W.
08/2011
heating & air conditioning/hvac
 + -1 moreTom and his crew were top notch! They showed when they said they would, completed the work on time, cleaned up after themselves and Tom (owner) called a few weeks later to see if we were happy with their work! Imagine that, Customer Service isn't dead after all! Our reworked system after a two month evaluation is more efficient, runs less, does a better job of cooling and is saving us money on our power bill vs. the last few years. I cannot stress enough how courteous and professional the entire Ace Air crew is and would highly recommend them to anyone who has need for HVAC service.
Description of Work: We had an HVAC system installed by an amateur (no longer in business) which was sucking our power bill budget dry and not cooling our home at each end due to poor air flow. Additionally they had not installed enough air returns and had pinched the freon line by approx. 50% which added to the inefficiency of the system. We had four different A/C companies quote the repair on this job ranging from $1500 to $7000, but all agreed that our system was running at about 30% efficiency. Tom and his excellent crew from Ace Air in Merced, were the only ones who had found the kinked freon line and came up with the most cost effective and efficient way to correct most of the issues with our system. They installed an additional air return, re-routed some of the duct work, changed out the freon line and rebuilt the air handler box and plenum that led from the garage installed unit to the attic.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,500
dara W.
10/2010
heating & air conditioning/hvac, air duct cleaning
 + 0 moreEven one year when we had a blackout and our air conditioner went out they were out within 30 minutes to fix it. We will be happy to continue to use them in the future.
Description of Work: They come every year for maintenance and to clean our ducts.
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Yes, I recommend this pro
Contact information
137 HERON WAY, Merced, CA 95341
http://www.aceairconditioningheating.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Ace Air, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Ace Air, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Ace Air, Inc. does not offer free project estimates.
No, Ace Air, Inc. does not offer eco-friendly accreditations.
No, Ace Air, Inc. does not offer a senior discount.
No, Ace Air, Inc. does not offer emergency services.
Yes, Ace Air, Inc. offers warranties.
Ace Air, Inc. offers the following services: Our services include heating and cooling repairs, maintenance and installations, as well as installing gas fireplaces and inserts.
Air Duct Cleaning.
Contact information
137 HERON WAY, Merced, CA 95341
http://www.aceairconditioningheating.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed