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Signature Carpet Care

Carpet Cleaning

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

gina S.
04/2010
1.0
carpet cleaners
  + -1 more
Had an appointment for between 11-12 pm today. It was after 12 before they called to say they would be late. When they arrived at 12:45 service person was VERY pushy telling me that my 8 month old carpet needed to be deep cleaned and they wouldn't do the job unless I bought $140 worth of service. He was very rude and insisted the whole house needed to be done, not just the two rooms. Explained I wanted to see a sample of their work before I did the whole house. He became so rude I asked him to leave. Called dispatcher and he sent them back to do the two rooms and same person returned huffing and puffing, slaming things, OBVIOUSLY unhappy that he had to return. He was rude to myself and my daughter. This person acted like a spoiled 3 year old who was told no. He was the worst most rude service person I've ever done business with. Nedless to say they also did a terrible job because they were forced to return. This is a bait and switch company. They send out coupons so they can get this pushy salesperson in your home to jack the price up.
Description of Work: They were to steam clean 2 rooms.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$55

    Contact information

    unknown, Martinez, CA 94553


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    Signature Carpet Care is currently rated 1 overall out of 5.
    No, Signature Carpet Care does not offer free project estimates.
    No, Signature Carpet Care does not offer eco-friendly accreditations.
    No, Signature Carpet Care does not offer a senior discount.
    No, Signature Carpet Care does not offer emergency services.
    No, Signature Carpet Care does not offer warranties.

    Contact information

    unknown, Martinez, CA 94553