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WASSON'S CLEANING & RESTORATION

Air Duct Cleaning, House Cleaning, Carpet Cleaning,

About us

Wasson’s Cleaning & Restoration is the all-in-one licensed cleaning service provider for the Tri-County area. With over 23 years of experience, you can rest assured that our work is the most thorough cleaning ever guaranteed!

Business highlights

Emergency services offered
38 years of experience

Services we offer

JANITORIAL SERVICES, AIR DUCT, CARPET & POST-CONSTRUCTION CLEANING. WINDOW, TILE & STONE CLEANING. FIRE, SMOKE, WATER & SEWER DAMAGE RESTORATION. MOLD REMEDIATION. DISASTER & CRIME SCENE CLEAN UP. ADDITIONS, ALTERATIONS, REMODELS & DESIGN & CONSTRUCTION. NATURAL DISASTER, STRUCTURAL DAMAGE & VANDALIZATION REPAIR. PLUMBING REPAIR & INSTALLATION, WATER DAMAGE PREVENTION INSPECTION, TRADITIONAL & TANKLESS WATER HEATER REPAIR & REPLACEMENT. SEE WEBSITE FOR ADDITIONAL SERVICES OFFERED.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • MasterCard
Reviews
2.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
13%
3
0%
2
0%
1
50%

Filter reviews by service

Showing 1-8 of 8 reviews
Karen D.
Feb 2016
5.0
Air Duct Cleaning
Yes, I recommend this pro
The service provider arrived on time and went right to work setting up his equipment. He explained what he was doing and was very reassuring, even though we knew the dryer ducts were seriously clogged. He did a great job - leaving us with clean air ducts. And he was very pleasant to deal with.

Wayne J.
Oct 2013
5.0
Air Duct Cleaning
Yes, I recommend this pro
$495
They arrived within 15 minutes of the agreed upon time. When they came to the door they introduced themselves and I invited them in to count and examine the heater and duct work. After bringing their equipment in the house they did all the prep work of taking the registers down and setting up the heater. The suction machine was attached to the intake duct and all the registers were blocked with foam. The guy's were all very courteous and explained exactly what they were doing, answering all my questions in a knowledgeable manner. All the ducts were cleaned and a sealant mist was used to seal the interior of the ducting. The clean up was complete and everything left as clean or better than they found it. The whole thing only took about 2 and a half hours to complete and after using the heater this afternoon the air seems much cleaner and the heater is functioning perfectly. I would recommend Wasson for this job to anyone who needs their heater cleaned.

Lois C.
Sep 2013
1.0
Air Duct Cleaning
It took the carpet two days to dry and it did not smell good!

Alec J.
Feb 2013
5.0
Air Duct Cleaning, House Cleaning + 2 more
Yes, I recommend this pro
They were exceptional! They just gave great customer service, on time and on budget.

Gainell J.
Aug 2012
1.0
House Cleaning, Carpet Cleaning
$630
I have been a long time customer of Stanley Steamer but had been increasingly disappointed with both the carpet cleaning service and customer services. I had used Wasson for plumbing (I had excellent service) and was surprised to discover they did carpert and house cleaning. After speaking with Mr. Juan Carlos Sanchez I agreed to have my carpet cleaned.  My first experience with Wasson was amazing. My carpets dried quickly, and all the spots removed even in the carpet along the baseboards were cleaned. I was happy, happy, and happy!!!  None of that gummy feel left like I have experienced after some carpet cleaning service. I looked forward to a long relationship with Wasson. 
My second experience was a nightmare. In addition to carpet cleaning I decided to have Wasson clean my bathrooms and kitchen.  First they canceled their appointment at the last minute and rescheduled for the next day.  They were scheduled to arrive at 11; 00 AM to complete cleaning followed by carpet cleaning. They arrived at 2:00 PM without necessary staff. Around 4:30 several other guys came and left before 5:30 PM say that one of the guys had a party to go to for his children. I was disappointed with the carpet service; the carpet was soagy and took at least 14 hours to completely dry and I found cleaning rags in the bathroom. I called several times and even went into the office to complain but to date have had no response. Wasson advertising offers a 200% guarantee but provided no follow through. I am a loyal customer and committed to using local merchants. I am looking for dependable consistent service. Wasson is the reason that I joined Angie?s List ?. Help I need my carpet cleaned!!!!

James K.
Oct 2010
1.0
Air Duct Cleaning
$200
Wasson's promotes routine air duct cleaning for health benefits, which is dubious, unless you live in a pig sty. There is no need for this service unless an animal crawls into your duct and dies. It's a scam. Also, their only positive online review (last time I looked) was by one of their own employees! Really pathetic.
Response from WASSON'S CLEANING & RESTORATION
"This is the same person that posted a report on us in December 2009 from a job we had completed several years prior. Neither of the reports are accurate which can be determined by reading his initial report and our response to the 2009 reporting. It can also be verified with the BBB."

Carol B.
May 2010
4.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
$6,700
I called Wasson's upon a sudden flood from an overflow in the master bath shower. The water was in 2 bedrooms, the main bath, and hall. The water ended up seeping under the floor in the last bedroom as well. All floors were ruined, the walls were wet up to 2 feet high. Wasson's got to the house within 3 hrs. (it was a Sat.) they came back several times to monitor the moisture. I got advice of what would likey happen next. The Gen Mgr did advise me to call my insurance company which I did on Monday.

James K.
Dec 2009
1.0
Air Duct Cleaning
$700
Wasson's was dishonest. The estimator barely spoke English. We signed a contract to perform the cleaning. Afterwards, they showed us a dead hamster that they had removed, likely the source of the smell. They announced that that would cost us an additional $125. We said that was outrageous and would never have agreed to that, and had not signed a contract allowing them to add any additional services without permission. They stone-walled, demanded that we pay their additional service, and later blemished our credit rating. Our only recourse was to litigate, but they refused and bullied us through their ability to make unsubstantiated allegations that we had not fulfilled the contract, claiming we had verbally agreed to go outside the written contract (no initials, no addendum). Unprofessional and unethical.
Response from WASSON'S CLEANING & RESTORATION
"This person began complaining and slandering us 4 years after the work was completed. He began with the Better Business Bureau which ended up closing the complaint after they read both sides. I hope that little consideration is given to his report as I do not believe it to be an honest depiction of the events that transpired. The person placing this complaint was not the person we dealt with at the time of service nor has he contacted us directly to discuss the situation. My hope is that anyone reading this will take into consideration that there are two sides to every situation. As a company we pride ourselves on being honest, reliable and reasonable. We do not compromise our integrity but we are willing to discuss any situation in hopes of reaching a conclusion that is reasonable to all involved parties."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

WASSON'S CLEANING & RESTORATION is currently rated 2.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM Tuesday: 7:30 AM - 6:00 PM Wednesday: 7:30 AM - 6:00 PM Thursday: 7:30 AM - 6:00 PM Friday: 7:30 AM - 6:00 PM Saturday: 7:30 AM - 6:00 PM Sunday: 7:30 AM - 6:00 PM

WASSON'S CLEANING & RESTORATION accepts the following forms of payment: American Express, Check, Visa, MasterCard

Yes, WASSON'S CLEANING & RESTORATION offers free project estimates.

No, WASSON'S CLEANING & RESTORATION does not offer eco-friendly accreditations.

No, WASSON'S CLEANING & RESTORATION does not offer a senior discount.

Yes, WASSON'S CLEANING & RESTORATION offers emergency services.

No, WASSON'S CLEANING & RESTORATION does not offer warranties.

WASSON'S CLEANING & RESTORATION offers the following services: JANITORIAL SERVICES, AIR DUCT, CARPET & POST-CONSTRUCTION CLEANING. WINDOW, TILE & STONE CLEANING. FIRE, SMOKE, WATER & SEWER DAMAGE RESTORATION. MOLD REMEDIATION. DISASTER & CRIME SCENE CLEAN UP. ADDITIONS, ALTERATIONS, REMODELS & DESIGN & CONSTRUCTION. NATURAL DISASTER, STRUCTURAL DAMAGE & VANDALIZATION REPAIR. PLUMBING REPAIR & INSTALLATION, WATER DAMAGE PREVENTION INSPECTION, TRADITIONAL & TANKLESS WATER HEATER REPAIR & REPLACEMENT. SEE WEBSITE FOR ADDITIONAL SERVICES OFFERED.