Knights Plumbing & Drain
About us
When it comes to choosing a reliable and professional plumber, choosing the right one can be a stressful situation. At Knights Plumbing & Drain we want to take the stress out of your choice and be your hometown heroes! Keeping our customers happy and comfortable is our number one goal; which is why our motto is respect, protect, and serve. With over a decade of service to the Modesto, Manteca, Tracy, and Stockton, CA area we’ve seen it all. From burst pipes to clogged toilets, no plumbing issue is too big or too small. Knights Plumbing & Drain has serviced both residential and commercial properties providing efficient and professional service on every visit! Knights Plumbing & Drain is the place where quality meets your price! We offer trained, certified, and drug free technicians that provide you with the best services; efficiently and professionally. At Knights Plumbing we have 24 hour emergency services with up front pricing so you’re never surprised! Additionally DBA names Rooter Pro Plumbing Inc and Rooter Pro.
Business highlights
Services we offer
& Utility Room Installations & Upgrades, & Water Heaters, Bathroom & Kitchen Remodeling, Faucet & Disposal Repair, Ice Maker Lines, Install Water Softeners, Installation & Repair Of Gas Piping, Leak Detection, Pipeline Location, Plumbing Fixtures, Plumbing Repairs, Plumbing Violations, Sewer & Drain Cleaning, Sewer Lines Video Inspection, Sink Installation & Repair, Slab Leak Repairs, Sump Pumps, Toilet Installation & Repair, Water & Drain Pipes
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 22% | ||
| 0% | ||
| 11% | ||
| 0% |
While the plumber was pleasant enough he was late which created major problems. I had made the appointment for 9:00 a.m. as we had tutors coming to the house to meet with two children. Had the plumber been on time, he would have been gone by the time the first tutor arrived. Due to his tardiness he was only beginning to consider the job when the first tutor arrived (9:55); the second tutor arrived at 10:35 just as the plumber was leaving. His presence was a distraction and the sessions were not as productive as they usually are.
The area under the sink had been completely cleaned out; there were no access problems. There were no items to move. The plumber was finished by approximately 10:20 a.m. - 10:30 a.m. at the latest.
The charge for installing the garbage disposal, the electric cord, and tax was $298.00. For this very simple job, the very short time required to do the job, and the maximum of one hour at the property $298.00 is an outrageous charge.
Further, I was lead to believe that Knight's Plumbing has several locations, one in Stockton. While they do have several locations, there is no location in Stockton. The plumber came from Manteca, which Knight's may feel justified the outrageous charges. Additionally there is the impression given that they are a local plumbing company which is also not true. They are a Roto Rooter franchise. In fact the person who called at 8:00 a.m. on Friday morning, April 25th, stated we don't say Roto Rooter because of the impression people get.I
We will not use them again and suggest you be very cautious if you do.
UPDATE: I felt I should add two things. (1) The plumber was Jason George was pleasant enough and this review is not about him. and (2) The total cost was not $298.00 it was $337.22. The charge for the electrical cord was $38.47. The install charge was $298.75 for a total of $337.22
Licensing
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