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Our son's 2002 Ford Focus had multiple issues resulting in the motor needing replacement; they towed the car for us from the house, did the diagnostics and kept in contact with both my son and husband with progress.
My husband went in and talked with both the mechanic and owner, and was very impressed with their knowledge and friendliness, and commented on the cleanliness and efficiency of the shop.
They were aware of my son's limited finances and went out of their way to keep the cost down; they located 2 engines altogether- the first ended up not being good, and so they shipped another In from out of state. Once the motor arrived, the job was completed in 2 days; the mechanic also noted on the invoice that there were a couple of other issues to keep an eye on, but did not try to pressure my son into doing more work right away
My husbands truck needed the Hub Solenoide replaced because it was making noises. When he went to Ford they said they
would not even look at it unless it was making the noise so come back when it did it all the time! I called JK AUTO and told them what was happening. He said to bring it in and they would see if they could figure out what it was. My husband took it in and it made the noise. The machanic knew right away what it was! He quoted us a price and said how long it would take. I called a few places and they all wanted more except one place. When I called them back they said they would not only meet but beat the price of the others.We took it to JK and they did just what they said, they stuck to the price, knew and fixed the problem guaranteed the work!
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