Nova West Energy Solutions, Inc.

Quality work and great customer service

We purchased our 50 year old home 5 years ago and our first PG&E bill made it very that clear solar was going to be necessary if we didn't want to go broke! We interviewed five companies before choosing Nova West. Not only were their pricing and warranties the clear-cut winner, but their customer service was top-notch and they did an excellent job of explaining the entire process. The permitting and installation where quick and professional, and we have been nothing but thrilled. The solar performance has been exactly as they said it would be, and we recommend them to everybody who asks about our system. You can't go wrong with Nova West!

We began our solar search about a year ago. We were looking to relocate to a smaller home that already had solar. We found a home however it didnâ t have solar, so our solar search began. We spoke with family, friends & neighbors with solar. Someone suggested Nova West. Best call we ever made!! Now we did receive less expensive quotes from other companies however it was the people, as well as the product that Nova West offers that made all the difference. Andrew, Gary and the Whole team are always professional, , knowledgeable and Never rushed or pressured us to buy. They were very patient with us, even when we had a family delay. They had given us a couple quotes with different options and after comparing all The quotes We received Nova West was the most cost effective and the warranty Package second to none. If you are searching for solar you need to speak to Andrew at Nova West before making your solar decision. Thank you So much To Everyone at Nova West You really are the best!!! Thanks again. Al n Carol

Almost a five star, but... I did a fair amount of research and interviewed multiple solar contractors prior to choosing Nova West to install Panasonic panels. Having just completed installation in July we havenâ t had a lot of opportunity to measure results yet, but the August PGE electricity bill looked great so the equipment seems to be delivering. The Nova West installation, engineering, and internal staff did a wonderful job as well completing all the work very professionally and timely. The one area where I felt a lot of frustration was that communications were sorely lacking. This is a big investment and with a lot of moving parts to the process. This could have been a much more comfortable experience as a customer with a little more guidance and setting of expectations. Even after completion of the install there were a couple of weeks when we werenâ t sure what was going on. Maybe Iâ m just old fashioned but I still appreciate a â thank youâ from the salesperson when the job is complete. That said, I feel comfortable that we made a good choice overall in going with a quality product and company.

The most important thing I can say in this review is: if you want an amazing system from someone who knows what he's talking about and does exactly what he says, GIVE BALKAR AT NOVAWEST A CALL! I wanted the best quality panels from a reliable company at a fair installation price. I also wanted a warranty that showed me the company backed their panel's production for 25 years. There were cheaper options but reliability, system specs, warranty etc only left two companies that stood out: NovaWest and "the other on" (they don't deserve a mention). And I initially chose "the other one" because their gimmicks got me. After being lied to and ignored for 4 months by the other guys I went back to Balkar at NovaWest, reviewed options and signed a contract. Within 45 days my system was on my roof and turned on making me money before summer even started. Balkar was very exact in his review of my roof and system production capacity. He did exactly what he stated. My June-August electric bill running my AC 24/7 in Clovis with a pool, $18.48! But because NovaWest put the system up in 45 days I was making money in March so I still have true-up credits. Thanks to NOVAWEST.

We received several bids before choosing Nova West. We hired Nova because of the great customer service by our sales rep Ian Rock. He is very knowledgeable about solar panels and systems. He was very patient and made sure we understood what we were buying. Nova West uses the highest rated panels and has the best product warranty available. We were very particular about the looks and aesthetics of the panels on our roof and Ian worked with us to get the configuration we wanted. Moses the lead installer and his team were excellent. They made sure that all conduit and wiring were hidden and painted the conduit to connect the inverter to the PGE meter to match the house. Andrew in the office was very efficient in scheduling inspections and quickly sent all paper work needed to PGE. We were online within a few days. I cannot say enough about how pleased we are with our solar installation by Nova West.

We had solar panels installed last spring after having a few consultations with different solar companies and have had the best experience with Nova West. Our sales rep Tony was great to work with answering all our questions promptly and giving us much needed honest advice. The installation was scheduled and executed quickly and quality of work was excellent. We have been so pleased with the service and company that we have referred others looking for information on solar. Our solar panels have saved us so much money so far and we definitely feel that our investment is well worth it already. We would encourage anyone interested in solar to research as much as possible then call Nova West because they will have the best options available.

We could NOT be happier with the service we received. Our system is amazing. We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased. We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation. We had done our research and knew what type of system we wanted. Ian Rock (rockstar!) was our sales rep; he was very patient and answered all of our questions. We signed a contract the following week and had our system installed and running by the end of March. The construction crew was fantastic. They left no trace of their presence at the end of the day. Everything was perfectly clean and there was no damage to any of our plants or the garden in any way. After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately. They replaced the malfunctioning part and our system has been producing clean energy ever since. We cannot say enough good things about this company. They undersold and over-delivered their product!

Wonderful customer service. Honest, friendly, and very helpful. They did my solar system over 3 years ago and I am truly satisfied. Their office staff is the best, especially Andrew. Andrew is phenomenal!

NovaWest staff makes the difference on your solar experience. We have four solar companies coming to our house to evaluate our needs. NovaWest staff not only came and presented the best option, they also took the time to educate us on our real needs and expectations. They gave us sample time so we make an educated decision. Very honest and well trained staff. Trusty people from management to associates.

For us, the customer service offered by Nova West Solar is unmatched, they go above and beyond! Ian Rock of Sales is very professional, very well informed, a great listener, patient, respectful and personable. Ian was frank with us with regards to their services vis-a-vis that of their competitors. He never bad mouth their competitors but highlighted the strengths and weakness of Nova West Solar. Ian was not pushy. He was very patient, much as picky, critical and analytical as we are, and always responded to our numerous questions anytime. He gave us personal space and time to make our decision. Andrew Roland of Administration is also very professional, personable, respectful and always answered all our inquiries. The Installation crew- T.J, Jason, Ceaser, Pollo and Frank are also fantastic. They are very professional, very respectful, knowledgeable and accommodated all our requests. The installation was very smooth and great! no trashing of plants, lawn, no breaking down of flower pots, concrete or damage to anything. One can hardly tell a project of such magnitude was being undertaken at our house. The house was clean during and after the installation, compared to other projects we have had done in the past where the house looked like a war zone or to be less dramatic, a tornado or a hurricane ran through.

I seldom give reviews but Nova West Solar deserves to have praises and accolades. What a great company with people who really knows what they are doing! Great customer service! During the Solar installation, I requested them to make sure the cables are mostly out of sight, they took some time to study the layout of the house and exactly that is what they did. No problems whatsoever. Great job! I don't hesitate telling my friends about how superbly they are doing their job and their business.

Honest and efficient solar company. We have four solar companies coming to our house to inspect and evaluate our needs. I chooses NovaWest Solar not only because they offer the better deal but also for their trustworthy team. I already recommend NovaWest Solar to close friends that I know are looking to install solar panels.

NovaWest staff makes the difference on your solar experience. We have four solar companies coming to our house to evaluate our needs. NovaWest staff not only came and presented the best option, they also took the time to educate us on our real needs and expectations. They gave us ample time so we make an educated decision. Very honest and well trained staff. From management to associates trusty people.

We had solar panels installed last summer after having a few consultations with different solar companies. It has made such a huge difference in our PG&E bill. It was worth every penny. The staff were very knowledgeable and were very prompt about answering any questions or concerns that we had. The staff were very respectful while doing the installation, explaining every step of the process and letting us know when they would be starting and ending each day. It was a very enjoyable to do business with Nova West Solar.

Nova West was clean and timely on their installation and after the first year of usage, their numbers and recommendation for the size of my system was spot on! They are extremely supportive whenever I call and ask for detailed information about my system. I am 100% satisfied with my system and service!

I was so impressed with the amount of knowledge these guys had about solar and installing it! I had done my homework and had a list of questions to ask when I was looking to install solar for my home. Other companies gave me the run around if they didn't know an answer OR whoever was the spokesman would ignore answering my question and redirect to another topic. If I'm going to spend ONE penny, you had better know what you're doing! The people at Nova West did, and were very patient to go over all the details with me. And trust me, I wanted tons of details. I was also walked through the best system that would suit our home and our family. When the time came to install the panels, they were fast, clean, polite, and did a great job! I'm so glad I took my time, did my research, and found them. Now I don't have to worry about an electric bill and I love it!

Great job on my solar panels. Love you guys.

Very satisfied with Nova. Workers cleaned up after themselves and did a great job.

I had my solar panels installed by this company. We are very pleased with our electric bill. The office staff was also very professional, friendly and very patient. I definitely recommend this company!!!

very good value. no other contractor could give better value for the money.

A little over two years ago Nova West Solar put a system on our roof, during that time we have not had an electric bill, and our annual electric production has come within $20 (overproduction) of what we used, all this while keeping the house cool in the warm weather, and shirt sleeve warm in the winter. The crew that installed the system worked quickly and efficiently on our job. I have an extensive background in construction, and I was impressed with how well the job was planned and executed, and the crew's level of skill and professionalism. When they had finished, after the city inspector had signed off on the job, I asked him how the work stacked up against that of other solar companies and he told me that their work was of the highest quality, which of course pleased me. Even though I had known Gary and Rob for some time, I still shopped around. Friendship is important, but business is business. As it turned out, my research gave me a greater appreciation of the competitiveness of their proposal. Since then I have suggested that friends, who told me that they were interested in solar at least talk to Nova, and in every case, with no pressure from me beyond the suggestion, they had Nova do the work, and have been extremely pleased with it, and what it cost. Of course I told them to do a lot of shopping since this would be a sizable investment.

Best Solar Company in town! They were super friendly, The GM and staff are a pleasure to work with! Got solar bids from different company's they had the best prices and no 200 page contacts! The owners are very friendly, I honestly didn't think it would be this easy!

This company took care of me & my needs. They got the job done, and done right. There is absolutely no other company I would recommend. The market is populated with so many competitors, most of these company's want to screw people over at the end of the day. They installed my solar in over 30 days, The manager was very cooperative & super nice, let's not forget I get free Energy for no cost!

I have had Nova West Solar system little bit over a year. My primarily goal was to pay off the system it self as fast as I can. Usually if you buy the solar system you will pay for it for fifteen or twenty years. Nova west solar offer me a plan for a ten years which I was very happy about it. Needles to say that you safe hundreds of dollars on your electric bill. I will more specific... My electric bill was always during the summer over $500...now it's only $20...... amazing right !!!!!! The installation itself took only two days. It was very quick with no any problems but what is amaze me more.... when I have any question about solar system I can always rich the owner of the company and he always help me. I am very happy that I choose this company. I highly recommend this company to anyone who is thinking to purchase solar system.