Thrasher Termite & Pest Control, Inc.

4.4(
16
)

About us

For over 35 years Thrasher Termite & Pest Control has provided exceptional pest control and termite control services throughout Silicon Valley. Janet Thrasher, owner, is a big believer that providing good customer service is the cornerstone of any successful business. She and her team go out of their way to accommodate homeowners and real estate professionals. As with all businesses, every now and then something will not go as planned. We always appreciate the opportunity to remedy the issue. If we don't know about it, we can't fix it. We value our customers and want them to be happy with our services and to recommend us to others. The Silicon Valley Branch of Thrasher Termite & Pest Control has 18 employees and serves Santa Clara County and the Los Gatos Mountains. We are licensed, bonded, and insured. We are a designated QualityPro company--the mark of excellence in pest management. We are members and leaders of Pest Control Operators of California, National Pest Control Management Association, and the BedBugFREE network. We appreciate business from Angie’s List’s discerning customers.

Business highlights

46 years of experience

Services we offer

Bed Bugs, Bees, Beetles, Cockroaches, Crickets, Earwigs, Fleas, Flies, Flies, Hornets, Mice, Pantry Pests, Pest Control and Extermination of Ants, Rats, Rodents, Spiders, Termite Damage Repairs, Termite Treatments, Termite and General Pest Control. Termite Inspections, Ticks, WDO Inspections, Wasps, Yellow Jackets, and more.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.416 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
0%
2
13%
1
0%
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Showing 1-16 of 16 reviews
Tim C.
Feb 2023
5.0
Yes, I recommend this pro
$350
We just had a termite inspection because I noticed some termite leavings on the window sill. Wally came out and did an incredibly thorough and clean inspection under the house and in the attic. He was courteous, professional and efficient. And he saw into corners and under tight spots where I wouldn't dare try to go. His report and estimate were comprehensive and reasonable. I'm very impressed!
Andy J.
Apr 2017
5.0
Yes, I recommend this pro
I had Mark Vollenweider from Thrasher come to my home a couple of weeks ago to help rid me of a regular problem in my home with ants. He offered helpful advice, sprayed outside my home, and laid bait for the ants in the electrical sockets. My home was ant-free for 2 weeks and then I noticed a new platoon of ants taking up residence in one of the bedrooms. I called Mark at 10:50am and he was at my door just 40 minutes later. Another round of bait and advice and I'm all set! Great service and a very friendly guy - highly recommended.
Nora P.
Jun 2016
5.0
Yes, I recommend this pro
$350
Josh Cole performed the inspection, part of a home refi.  He was right on time, worked quickly and professionally and gave me a quick estimate for a competitive price for the minor work that needed doing.  I was in a bit of a rush, so he scheduled the work for the following Monday morning (he did the inspection on Friday).

The work was completed in a professional manner and the technician was courteous and cleaned up well after his work.  Great job, Thrasher.  Thanks very much for being an honest and competent company.  I highly recommend Thrasher to others.
Francis L.
May 2015
5.0
Yes, I recommend this pro
$275
unknown
Davide V.
Dec 2014
5.0
Yes, I recommend this pro
$1,600
unknown
Hugh W.
Aug 2014
5.0
Yes, I recommend this pro
$12,000
Thrasher did a great job, and I would recommend them for termite fumigation and repair. They did the work for a house we recently purchased. The seller hired Thrasher for the termite inspection report, and we asked them to fix all the items listed. There was a lot of damage. Thrasher was very flexible in scheduling, which we appreciated since the move-in date actually got pulled in. The office was very responsive whenever I had a question or request. Thrasher fixed all the items on schedule, and the crew was very nice and professional. They cleaned up carefully.
Pat L.
Oct 2013
5.0
Yes, I recommend this pro
$2,500
I have used them before and they alwasy do a good job.
Response from Thrasher Termite & Pest Control, Inc.

"Thank you [member name removed]. We always strive to satisfy our customers. Your review is most appreciated."

Joris E.
Jun 2012
4.0
Yes, I recommend this pro
$10,000
They were great in terms of doing the little extra things. They repainted the original color of the house without asking any questions.
Response from Thrasher Termite & Pest Control, Inc.

"We appreciate your honest review. Feedback like yours helps us to improve our prices and service. For other Angie's List members who may read this review, we think that the typist transcribed two words incorrectly. We performed a "full inspection" of the home and replaced "pest damaged wood." --Regards, Janet Thrasher"

Ms. B.
Mar 2012
5.0
Yes, I recommend this pro
$9,500
The service was perfect and wonderful.They have always been competent and their work is first rate.
Response from Thrasher Termite & Pest Control, Inc.

"We really appreciate the time you took to write this report. Our customers are very important to use and we are so happy that you were satisfied with our work. Thank you so much for your feedback. You made my day! --Janet Thrasher President, Thrasher Termite & Pest Control"

Dale W.
Jan 2011
5.0
Yes, I recommend this pro
$200
They are very, very good. They are very thorough and very professional. Their prices seemed very reasonable. We would definitely use them in the future.
Response from Thrasher Termite & Pest Control, Inc.

"Thank you for taking the time to review our company. We appreciate your feedback. It is very gratifying when customers take the time to post a review. We hope you'll work with us again in the future. Sincerely, Janet Thrasher"

Catherine S.
Sep 2010
2.0
$10,000
We had Thrasher perform the initial Termite Inspection while in escrow. We were pleased with everything they did during the inspection and were very thorough. Once we closed escrow, we had them complete some of the work that we thought was necessary to be completed right away. The company warned us in advance that there might be more work to be done once we opened up the walls and there was. We decided to get permits taken out on the project which they pulled for us and I'm so happy my husband talked us into that. Without the inspector basically telling the workers how to insulate our door, I'm not sure if it would have been done right at all. On numerous occasions throughout the inspections process (the inspector came 3 different times), the inspector had to tell the workers how to do the job correctly. Our other main problem with the company was the lack of choices they gave to us about the trim and the sliding door. They gave us no choices about what kind of sliding door they were going to put in and therefore we went to Home Depot ourselves and had a door of our choice delivered before the work began (which was half the price as Thrasher was going to charge us). They also didn't give us a choice about the trim that was going to be put up around the door frame and I ended up getting into an argument in order to have a few choices. The workers were pleasant until I asked questions about trim choices. At this point they became very rude and told me there weren't any choices (there are thousands of choices) so I ended up just calling the main office instead. All-in-all, I would recommend them for inspections and that's about it. It is very clear that they don't care about what the job will look like after it is complete and they are not easy to work with.
Response from Thrasher Termite & Pest Control, Inc.

"We sincerely apologize for your poor experience with our company. We just this month joined Angie's List in order to see and respond to reviews. Your complaint regarding repair choices dates from 2010. While it is too late to correct this matter now, we'd like you to know that we've changed our process to ensure that this issue does not happen to any other customer. We now assign a project supervisor to meet with the client and to document the client's choices for finish work. This discussion at the beginning of the process was missing in your case and would have avoided the subsequent miscommunications. Also, having a single point of contact for any changes (as we do now) provides better communication between our clients and our staff. Please accept my belated apology. Sincerely, Janet Thrasher"

TERRY M.
Feb 2010
2.0
$6,000
We called Thrasher and they were able to come out on the dates that we needed them to come out and were initially very responsive and very professional. The guys who came out and did the tenting work were great and very helpful and punctual. The problems arose from some confusion due to joint ownership of the properties the invoices were not paid immediately and when the follow-up calls were done they were done in a very hostile and abusive manner. The woman who was making the calls for Thrasher was very unreasonable and wanted to rant and yell and insult us rather than listen to reason. She demanded immediate payment and continued to call every single phone number she had in order to harass anyone in any way associated with either of the two properties. She couldn't believe I hung up on her when I didn't want to be yelled at since she wouldn't listen to me. Having dealt with accounts payable/receivable in business for many years seldom have I ever dealt with someone working for a reputable company who behaved in such a reprehensible manner. It was bad enough that I would never use their company again.
Response from Thrasher Termite & Pest Control, Inc.

"We sincerely apologize for your poor experience with collections on our behalf. We just this month joined Angie's List in order to see and respond to reviews. Your complaint dates from 2009. While it is too late to correct this matter now, we'd like you to know that we ended our relationship with the collection company we were working with in 2009. The behavior of the collector was inexcusable. This is not how we conduct our business and we certainly do not want any other customer to be treated so poorly. Please accept my belated apology. Sincerely, Janet Thrasher"

KAT A.
Jul 2007
5.0
Yes, I recommend this pro
$80
We have been quite happy with the service thus far.
JUDY G.
Jul 2007
5.0
Yes, I recommend this pro
$60
We are really happy with them and we think they do a good job. The service is amazing and it really works. They are always on time and very trustworthy.
Homeowner
Dec 2005
4.0
$3,000
This company was very thorough. They sprayed for bugs and termites had gotten upstairs. They treated the upstairs for termites. I thought they were expensive, so I won't use them again but they did a good job. They were very professional, just too expensive.
Homeowner
Oct 2005
4.0
Yes, I recommend this pro
$35
They are very good. They give you a guarantee and if the bugs aren't gone they will come back and spray again. They also do a lot of maintenance. They're a very professional company and they are conscious of their work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Thrasher Termite & Pest Control, Inc. is currently rated 4.4 overall out of 5.
Thrasher Termite & Pest Control, Inc. accepts the following forms of payment: CreditCard
Yes, Thrasher Termite & Pest Control, Inc. offers free project estimates.
No, Thrasher Termite & Pest Control, Inc. does not offer eco-friendly accreditations.
No, Thrasher Termite & Pest Control, Inc. does not offer a senior discount.
No, Thrasher Termite & Pest Control, Inc. does not offer emergency services.
No, Thrasher Termite & Pest Control, Inc. does not offer warranties.