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Grandfather Clock Repair LLC

Clock Repair, Moving,

About us

I specialize in House Calls on Grandfather Clocks. 90 to 95% of the time my House Call techniques fix the clock. In the case of a clock that is worn out or broken in other ways, further repairs or replacing movements are options. House Calls are scheduled at your convenience so my "hours" are "by appointment". I also offer local moving service for grandfather clocks and "lock down" and "set up" service for long distance moves. I am a one man shop. I do all of the work myself almost all the time. I do occasionally use other craftsmen for rebuilding movements, cutting gears, restoring dials or "casework" (repairing the wooden cabinet). I only use craftsmen who I am personally acquainted with and have a long history of providing the highest quality work. I consider it a privilege to do this work. It makes me happy to offer the highest quality service at a reasonable price. In addition to Grandfather Clocks, If you have a mechanical clock that needs service I would be glad to hear from you! Please call me at (310)9627911 If you are looking for a "free estimate" I will give you some round numbers on the phone. If we make an appointment, I consider it a commitment to give your clock the best service possible for a price that we agree on in advance.

Business highlights

32 years of experience

Services we offer

Grandfather Clocks - Cleaning, oiling, adjusting, Rebuild, & Fix.

Services we don't offer

I do not make house calls for free. If you are looking for a "free estimate" I will give you some round numbers on the phone. If we make an appointment, I consider it a commitment to give your clock the best service possible for a price that we agree on in advance. I do not work on electric clocks. It is usually more economical to replace rather than repair a battery operated clock.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.053 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 53 reviews
Brian H.
Dec 2023
5.0
Yes, I recommend this pro
Bill was prompt, polite, very thorough, and took the time to educate me on how best to care for our 100-year-old clock. He also helped us move the clock approximately 40 miles and took extreme care in handling the fragile components and ensuring nothing was harmed in transit. I would wholeheartedly recommend his service.

Alisha P.
Sep 2022
5.0
Yes, I recommend this pro
$25,000
I had a very successful visit from Mr. McIlvaine. We discussed the repair on the phone, and he called me back shortly after and offered to come right away while he was in the area. He was very knowledgeable and competent, and completed the fixes in very short order. He was also full of useful information on my antique clock and answered all the questions I had. I will be using his services from now on. Thank you so much!!
Response from Grandfather Clock Repair LLC

"Thank you Ms. [Member Name Removed]!! It was a pleasure to meet you and work on your clock...a very nice Herschede! You seemed to me to be very well informed about your clock and in case you or others may be interested there is a wonderful new book on them written by the owner of Griffen Clock Parts and all 500+ pages are available at [Hyper Link Removed]. Happy Times to you!"


C S.
Oct 2021
5.0
Yes, I recommend this pro
I needed my grandfather clock fixed,that my father made for me in 1974, and decided to do research on what repair place I should call. I came across Grandfather Clock Repair because it was the only one with a 5 Star review. Everything that was written about the owner Bill was correct. He is a true gentleman and craftsman. He took his time repairing my clock and it runs perfectly after a decade of silence. You cannot go wrong with Bill and his expertise.

Nancy L.
Oct 2021
5.0
Yes, I recommend this pro
Bill moved our Herschede grandfather clock to its new home. He cleaned and serviced it, taking care to note the wear and appreciate its antique status. He was fair, professional, courteous, and very careful with our clock. We were anxious about the move, but he handled everything perfectly. We will be contacting him again when the clock needs service, and recommend him to anyone needing his specialized services.

Richard C.
Jan 2020
5.0
Yes, I recommend this pro
I inherited this clock when my step-mom (but since she raised me she is my “Mom”) passed away almost 35 years ago. I remember the first time I heard it when I moved into her house over 50 years ago. My 2 older kids grew up hearing it chime every quarter hour, but my youngest child never had that opportunity since it quit working before she was born. For the first time my 14 year old is hearing the same chimes I did as a young child. Bill has given me back a piece of my childhood and I cannot thank him enough for those memories. I would definitely recommend him to anyone needing clock repair. I am looking forward to visiting with him again in 5 short years for the maintenance follow up visit.

Christopher S.
Dec 2019
5.0
Yes, I recommend this pro
Bill was great when no one else could do what I needed done. Absolutely recommend using his services.
Response from Grandfather Clock Repair LLC

"Thanks so much [Member Name Removed]! All the best to you and your family and the holidays."


Sheryl A.
Dec 2019
5.0
Yes, I recommend this pro
Our grandfather clock is running like new! It is so nice to hear the chimes again :)

Robert W.
Dec 2019
5.0
Yes, I recommend this pro
$2,500
The Gentleman was curtious, patient & professional. Highly recommend his services at a great price.
Response from Grandfather Clock Repair LLC

"Thank you for the review of my "Fix by Phone" virtual house call service. I do a 15 minute video call to help people with simple problems they are having with their clock. In this case we went through several steps to make the clock ring the right number of hours. The cost is $25 for each 15 minute period."


Joyce S.
Dec 2018
5.0
Yes, I recommend this pro
Bill is very professional And very knowledgeable with clock repair
Response from Grandfather Clock Repair LLC

"Short and Sweet. Thank you!"


Father Michael S.
Oct 2018
5.0
Yes, I recommend this pro
We received a gift of a Grandfather clock and the donor contacted Bill McIlvaine of Grandfather Clock Repair (310) 962-7911. He was so prompt in arriving and putting everything in its place and walking me through the process. I especially appreciate his comment afterwards that I could contact him for any questions. I was very pleased with him and highly recommend him for any repairs or servicing. Fr. Michael Stechmann, St. Benedict Catholic Church, Montebello, CA

James W.
Sep 2018
5.0
Yes, I recommend this pro
Very well. Bill quoted the price ahead of time (minimum of course until he had a better understanding of the issues) showed up on time, very professional and knowledgeable. He got the Grand Father clock working by just doing a major cleaning and adjustments. The mantle clock was a bit more finicky. Bill had to return a few weeks later to take a look. It was a long drive out of his way but he didn't question or complain. Turned out to be operator error, I felt foolish (although it was an understandable misunderstanding) Bill fixed it, didn't bill us extra and both clocks are working as designed. Would use him again and refer to anyone in need of in-home repairs.
Response from Grandfather Clock Repair LLC

"Thank you for the kind review. It makes me happy to think of your clocks running well!"


Thea E.
Sep 2018
5.0
Yes, I recommend this pro
$49,500
Not having any reference to go by for Grandfather Clock servicing, I did my own research. Reading some of the reviews from various companies, Grandfather Clock Repair LLC stood out like a beacon! BILL McILVAINE is the Sole Proprietor for this company. Having moved to Los Angeles, California has been OUR gain. Bill was originally from Madison, Wisconsin making it their loss. It started with a phone call where Bill answered all of my questions regarding the fact that I have had my Grandfather Clock at least 30 years, but had never been oiled. I was impressed with Bill’s knowledge of clocks and couldn’t wait to have him service mine. He is so busy, that I had to wait three months before I could get an appointment with him! That statement alone lets future customers know that Bill is in “high demand” and worth the wait for a knowledged professional! Bill showed up right on schedule and went straight to work to dismantle my grandfather clock. It took Bill about 2½ hours to clean every gear, chime, screw, and mechanism, with meticulous precision and about 75 cotton swabs! I had never seen anything so shiny and well-oiled when it was all cleaned, except when my grandfather clock was brand new! The cost for such an elaborate service job is $495. BILL McILVAINE is THE go-to service for any type of clock. Grandfather Clock Repair LLC’s standard not only sets-the-bar, it IS the bar! There is NO reason to search ANY further than THIS Company, to fulfill your needs for any type of clock repair! MOST Sincerely, Thea E.
Response from Grandfather Clock Repair LLC

"Thank you [Member Name Removed]! The check is in the mail! (just kidding), seriously - I have the nicest customers! Good work is my aim and I am glad when I achieve it. Some times it takes more than one attempt. A clock, after all, runs 24 hours a day 7 days a week for decades and even centuries. So when I show up with a suitcase full of parts and a bag full of tools, I am there to do the whole job. I very much appreciate my customers patience and understanding."


Thea E.
Aug 2018
5.0
Yes, I recommend this pro
$49,500
Not having any reference to go by for Grandfather Clock servicing, I did my own research via Angie’s List (a FANTASTIC website in itself!). Reading some of the reviews from various companies, Grandfather Clock Repair LLC stood out like a beacon! BILL McILVAINE is the Sole Proprietor for this company. Having moved to Los Angeles, California has been OUR gain. Bill was originally from Madison, Wisconsin making it their loss. It started with a phone call where Bill answered all of my questions regarding the fact that I have had my Grandfather Clock at least 30 years, but had never been oiled. I was impressed with Bill’s knowledge of clocks and couldn’t wait to have him service mine. He is so busy, that I had to wait three months before I could get an appointment with him! That statement alone lets future customers know that Bill is in “high demand” and worth the wait for a knowledged professional! Bill showed up right on schedule and went straight to work to dismantle my grandfather clock. It took Bill about 2½ hours to clean every gear, chime, screw, and mechanism, with meticulous precision and about 75 cotton swabs! I had never seen anything so shiny and well-oiled when it was all cleaned, except when my grandfather clock was brand new! The cost for such an elaborate service job is $495. BILL McILVAINE is THE go-to service for any type of clock. Grandfather Clock Repair LLC’s standard not only sets-the-bar, it IS the bar! There is NO reason to search ANY further than THIS Company, to fulfill your needs for any type of clock repair! MOST Sincerely, Thea Errickson

Thea E.
Aug 2018
5.0
Yes, I recommend this pro
$49,500
Grandfather Clock out-of-tune – it was completely dismantled, cleaned, oiled & reassembled to perfection Repaired – July 9, 2016 Not having any reference to go by for Grandfather Clock servicing, I did my own research via Angie’s List (a FANTASTIC website in itself!). Reading some of the reviews from various companies, Grandfather Clock Repair LLC stood out like a beacon! BILL McILVAINE is the Sole Proprietor for this company. Having moved to Los Angeles, California has been OUR gain. Bill was originally from Madison, Wisconsin making it their loss. It started with a phone call where Bill answered all of my questions regarding the fact that I have had my Grandfather Clock at least 30 years, but had never been oiled. I was impressed with Bill’s knowledge of clocks and couldn’t wait to have him service mine. He is so busy, that I had to wait three months before I could get an appointment with him! That statement alone lets future customers know that Bill is in “high demand” and worth the wait for a knowledged professional! Bill showed up right on schedule and went straight to work to dismantle my grandfather clock. It took Bill about 2½ hours to clean every gear, chime, screw, and mechanism, with meticulous precision and about 75 cotton swabs! I had never seen anything so shiny and well-oiled when it was all cleaned, except when my grandfather clock was brand new! The cost for such an elaborate service job is $495. BILL McILVAINE is THE go-to service for any type of clock. Grandfather Clock Repair LLC’s standard not only sets-the-bar, it IS the bar! There is NO reason to search ANY further than THIS Company, to fulfill your needs for any type of clock repair! MOST Sincerely, Thea Errickson

Pamela B.
Apr 2018
5.0
Yes, I recommend this pro
$59,000
Very through. Extremely knowledgeable of various types of older clocks. Methodical and explained everything. Very pleased with results.
Response from Grandfather Clock Repair LLC

"Thank you very much for your kind review. It was a pleasure to meet you and work on your clocks. I am happy to think of them ticking and chiming away and glad to know that the beautiful sounds can bring joy at the simple passage of time."


Thea E.
Aug 2017
5.0
Yes, I recommend this pro
$49,500
Not having any reference to go by for Grandfather Clock servicing, I did my own research via Angie’s List (a FANTASTIC website in itself!). Reading some of the reviews from various companies, GRANDFATHER CLOCK REPAIR LLC stood out like a beacon! BILL McILVAINE is the Sole Proprietor for this company. Having moved to Los Angeles, California has been OUR gain. Bill was originally from Madison, Wisconsin making it their loss. It started with a phone call where Bill answered all of my questions regarding the fact that I have had my Grandfather Clock at least 30 years, but had never been oiled. I was impressed with Bill’s knowledge of clocks and couldn’t wait to have him service mine. He is so busy, that I had to wait three months before I could get an appointment with him! That statement alone lets future customers know that Bill is in “high demand” and worth the wait for a knowledged professional! Bill showed up right on schedule and went straight to work to dismantle my grandfather clock. It took Bill about 2½ hours to clean every gear, chime, screw, and mechanism, with meticulous precision and about 75 cotton swabs! I had never seen anything so shiny and well-oiled when it was all cleaned, except when my grandfather clock was brand new! The cost for such an elaborate service job is $495. BILL MCILVAINE is THE go-to service for any type of clock. GRANDFATHER CLOCK REPAIR LLC’s standard not only sets-the-bar, it IS the bar! There is NO reason to search ANY further than THIS Company, to fulfill your needs for any type of clock repair! MOST Sincerely, Thea Errickson

Tricia L.
Jul 2017
5.0
Yes, I recommend this pro
I am so happy with the outcome. I have an old and beautiful clock that is now working in a restored case. All my curious questions were answered too while he was working. The time frame of the entire project was excellent and communication was great. I would not hesitate in recommending Grandfather Clock Repair. I am very pleased I have now found someone who is honest and knowledgeable to take care of a clock that means the world to me.
Response from Grandfather Clock Repair LLC

"Thank you so much!"


Phyllis B.
Apr 2017
5.0
Yes, I recommend this pro
Repaired and clock oiled and cleaned
Response from Grandfather Clock Repair LLC

"Grazie mille!"


Philip F.
Mar 2017
5.0
Yes, I recommend this pro
I works fine now

Constance A.
Mar 2017
5.0
Yes, I recommend this pro
Won't be installed until April.

CAROLYN K.
Jan 2017
5.0
Yes, I recommend this pro
took him several hours, but we are quite happy with his work.

Brian E.
Dec 2016
5.0
Yes, I recommend this pro
$39,500
I contacted Bill on Tuesday and set up an appointment for Friday. He arrived on time worked on the clock. He explained what he was doing and what may have caused the clock to stop working. The clock was working and then stopped about 15 minutes after Bill left. I called him and he returned in approximately 10 minutes. He took out the clock mechanism and made some adjustments. He replaced the mechanism and the clock has been running fine. He was polite, neat and professional. I would not hesitate to call him again. It was a great experience.

Neal S.
May 2016
4.0
Yes, I recommend this pro
$25,000
unknown
Response from Grandfather Clock Repair LLC

"Thank you for reviewing my business and work! It was a pleasure to meet you and enjoy the lake breezes while I fixed your clock. If I can be of further assistance,I will be happy to hear from you."


William R.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Grandfather Clock Repair LLC

"Thank you for the great review!"


JAMES A R.
Apr 2016
5.0
Yes, I recommend this pro
$25,000
.
Response from Grandfather Clock Repair LLC

"Thank you! I was happy to help you with your clock!"

Showing 1-25 of 53

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Grandfather Clock Repair LLC is currently rated 5.0 overall out of 5.
Monday: 10:00 AM - 8:00 PM Tuesday: 10:00 AM - 8:00 PM Wednesday: 10:00 AM - 8:00 PM Thursday: 10:00 AM - 8:00 PM Friday: 10:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Grandfather Clock Repair LLC accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
Yes, Grandfather Clock Repair LLC offers free project estimates.
Yes, Grandfather Clock Repair LLC offers eco-friendly accreditations.
No, Grandfather Clock Repair LLC does not offer a senior discount.
No, Grandfather Clock Repair LLC does not offer emergency services.
Yes, Grandfather Clock Repair LLC offers warranties.
Grandfather Clock Repair LLC offers the following services: Grandfather Clocks - Cleaning, oiling, adjusting, Rebuild, & Fix.
I do not make house calls for free. If you are looking for a "free estimate" I will give you some round numbers on the phone. If we make an appointment, I consider it a commitment to give your clock the best service possible for a price that we agree on in advance. I do not work on electric clocks. It is usually more economical to replace rather than repair a battery operated clock.

Contact Information

unknown, Los Angleles, CA 90012

Service Hours

Sunday:10:00 AM - 6:00 PM
Monday:10:00 AM - 8:00 PM
Tuesday:10:00 AM - 8:00 PM
Wednesday:10:00 AM - 8:00 PM
Thursday:10:00 AM - 8:00 PM
Friday:10:00 AM - 6:00 PM
Saturday:10:00 AM - 6:00 PM
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