Treepublic

I had a disappointing experience with Treepublic that I feel others should know about. I reached out to them to expand my existing solar system (with a Franklin battery) after a recommendation from Franklin Battery System. Unfortunately, the surveyor they sent had clearly never encountered a Franklin system before. He even refused to inspect the equipment boxes properly, insisting I do his job. On top of that, he asked my wife to contact Sunnova—the original solar installer—rather than examine the roof panels himself. Following this disappointing site visit, I lost confidence in Treepublic and asked management to cancel our contract. Months later, I received a check refunding my deposit minus the cost of the inspection (per the memo line) with no apology, follow-up call, or explanation. Key concerns: The surveyor lacked knowledge of Franklin systems—a red flag for a “professional” solar company. I had to handle the inspection tasks myself, which is unacceptable. Cancellation occurred only after I asked, and their response consisted of a lone check—no communication, no closure. Regrettably, I cannot recommend Treepublic. Their lack of expertise and follow-through tarnished what could have been a smooth expansion process.

Treepublic did a fantastic job for us installing our 18 (5.9kW) solar power panels. Omar and Trevor are great to work with and are concerned with their customers needs and that the system is exactly right before and after the job. It was a very easy process and Treepublic dealt with all the incentive payment paperwork and permits. It has made a significant difference to our electric bill.

Perfectionists! My Solar is a Work of Art I had a great experience with my chosen solar company, Treepublic. I had my system installed a couple of months ago and I thought it was great idea in saving time using a satellite image for an initial appraisal. But the real show starter for me was when the salesperson got up on the roof to check its physical ability to support the solar install. Challenge! Try finding a solar salesperson who will actually get up on the roof? What really impressed me was the complete openness of the salesperson who told me upfront there would be a period of time before any real progress since the structural and engineering drawings took time to prepare. Treepublic’s rep also offered me the opportunity to come and see other installs underway by Treepublic so I could see the process, at different stages, of installing solar on a home’s roof. I live in a gated community with a Home Owners Management company. As is often the case there were the usual frustrations caused by delays and paperwork requirements. These delays never came from the solar company, Treepublic. With the patience of Job, Treepublic took each and every one of the HOA's “requirements” and tailored a solution custom to our home. The only visible piece of electrical conduit was color coded at the top where it passed through the white eves of the house roof. Indeed, nothing but that one skinny, color coded, electrical conduit, part way down an outside wall, reveals the fact that solar had been installed. The electrical components also had to be placed completely out of site, inside the garage. Even then, the internal electrical conduit was color matched to the wall color inside the garage. Hey it's your roof, pick who you like to install your solar, but since you have to listen to the solar pitch anyway, at least talk with Treepublic. These guys really knows their stuff. Thanks!