About us
At Roman Upholstery, customer service is our first priority. We've been in business for over 40 years and offer a wide variety of services to cover all your upholstery needs. We work with clients that have their own fabrics, or we offer a large line on fabrics ourselves. We also offer free local pick up and delivery. Ask us about our senior and military discounts!
Business highlights
Services we offer
New custom furniture; re-upholstery; patio furniture, including cushions and pillows; custom made slip covers and pillows; custom upholstered beds and headboards; free local pick up and delivery.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"After responding to my client's request for an on site inspect for the issue described within 24 hours of her request, the issue of how the velvet was applied on the sofa, was, as a subscriber to Angie's List have read, had left the customer unsatisfied. The issue at hand was that the client felt that the velvet used on the sofa was "running in opposite directions". Whenever we are asked to use a material ( velvet, chenille, mohair, etc.) with a nap or a direction, we are very mindful as to how the fabric should be applied to each specific piece. In this case the velvet used was applied onto the sofa with the nap running in the same direction. The issue at hand was that on the one arm section, as it appeared in the home, read as a darker in appearance to the other arm. That is the nature of a fabric with a nap or direction. It can read, depending how the light may hit the piece as a lighter or darker panel. Throughout this transaction, we were consistently punctual, responsive, and professional. As far as the quality and price, the client was fully aware as to the cost of this project. The quality is something that after the client stating many times that "she is not an upholsterer", but she was qualified enough to know how to apply fabric onto an upholstered sofa, left me a little frustrated."
"We follow our reviews very closely. Had there been any quality issues raised by our client with our finished product we would have addressed them at no cost, to her satisfaction. At the time of delivery, to the best of our knowledge, all concerns had been addressed, and the client was satisfied. However, if there are any issues still remaining, we would be very happy to accommodate.our client. Thank you, Steve @ Roman."
Licensing
State Contractor License Requirements
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