
Randall Plumbing
About us
We are a small company with low overhead so we don't have the pressure to "oversell". Our goal at Randall Plumbing is to provide quality repairs and installations at reasonable prices. 90% of our business is repeat customers. We view our business relationships as just that. Relationships. Give us a call. We would be happy to answer any questions and can often quote small jobs over the phone. We are confident that if you try us once, we will be your plumber for life!
Business highlights
Services we offer
Residential plumbing, bathtubs, copper re-pipe specialist & repiping., dishwashers, drain cleaning & rooter, drain repair /replacement, garbage disposers, gas piping repair/replacement, gas valves and piping, ice makers, leaks, ranges, remodels, tankless water heaters, toilets, tub and shower valve repair/replace, wall/ floor furnace repair
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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I contacted Randall based on his reviews. I called him and we talked for a long while. He provided a lot of insight over the phone, explained what I had to do, and I was able to go to Home Depot and understand exactly what my choices were for garbage disposals. The My upstairs toilet was in terrible condition; it had always moved around a lot which I knew was bad, and was a really messy job. The new one that Randall installed works perfectly.
Randall was professional, courteous, and did everything he said he would do when he said he would do it. Although I gave the Price category an 'A', his time was not inexpensive. However, he got stuck in traffic while picking up the new toilet and deducted the time from my bill, which was really great of him.
time, understanding the issues, setting the appointment, assessing cost (fairly), and
confirming appointment, arriving on time, explaining, doing the work and until
leaving, Randall was efficient, sharp, articulate, most courteous and accommodating.
A decent man, I like him!
1. Took my call right away.
2. Talked me through some troubleshooting issues.
3. We were able to adjust the valve to slow the leak down somewhat.
Randy fit us into his schedule early the next morning, replaced the cartridge on the bathtub faucet and we were good to go.
He treats us like his most valued client even though we really don't need to use his services much anymore because he's upgraded most of our plumbing and it's now in such good shape!
But there are always emergencies and we appreciate his great service.
One took notes and said he'd call me with a quote, never never happened! Second guy also took notes and emailed me a quote. He bid was incomplete and everything as a stand alone: $110 for this. $500 for that, $225 for the other, yipes! With Randall he was already here for a major job so gave me a by the hour on the other simpler work, even down to 1/2 hr increments, I thought that was more than fair.
Randal came ON TIME. He calls when he's on the way, responded to my email. He's friendly (with out being too familiar). He's respectful of my time and home and (yes) my budget. He bid on the work with a very fair rate. He was super tidy too.
One job in particular was going to be tricky and potentially VERY costly (I knew that from talking to the other two guys). Again, one never got back to me with an official bid, but gave me ball-park. The other gave me a bid as if everything that could go wrong, would go wrong. Randall gave me a bid and said he would charge me extra ONLY if the project turned nightmarish. Again, seemed fair.
I gave the work to him and he was meticulous and it went as good as could be expected with none of the potential pitfalls. He even quickly put in another shutoff valve so we wouldn't be without water for the day (the job took almost the whole day and I have a very busy household, so that was totally appreciated).
I finally got all the work done by someone I like, respect and trust, wow, doesn't get much better than that! I will be using him again as needed, I'm done with my search, he's my go-to plumber from now on yippee!
Each project went better than initially estimated. Randy was very willing to work with us while the project was ongoing to determine the best outcome.
We have one more project that needs finishing up with, to install a faucet in the downstairs bath, which we will have Randy complete when the back-ordered faucet arrives.
Licensing
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