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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

43 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 4771 reviews

Marilyn M.
12/2020
5.0
carpet cleaners
  + -1 more
I am very, very happy with service I received. My carpet looks great.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Unadel T.
08/2020
4.0
carpet cleaners
  + -1 more
Good, tile floor is beautiful. Carpet was a cheap grade but overall carpet cleaning was good.
Description of Work: Carpet and floor tile cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$215

Patricia S.
08/2020
5.0
carpet cleaners
  + -1 more
Arrived on time, courteous and thoughtful of my furniture, thorough.
Description of Work: carpet cleaned in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrienne A.
07/2020
5.0
carpet cleaners, air duct cleaning
  + 0 more
They arrived early were professional and completed the job very quickly.
Description of Work: Carpets cleaned for five bedrooms two dressing rooms common hallway living room family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

David F.
03/2020
5.0
carpet cleaners
  + -1 more
Moshe uses state of the art equipment at each stage of his multi-step clean and restore process. He was on time, professional, and dedicated to achieving the best result possible. He breathed new life into our stained carpet!
Description of Work: Deep cleaning and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Julie U.
02/2020
5.0
carpet cleaners
  + -1 more
Tenant had left our living room carpet badly soiled so we called Quality Carpet Cleaning after researching the Angie's List. We were confused when a van from Sunshine Carpet Cleaning arrived at the appointed time but was assured he was with Quality Carpet Cleaning. We were delightfully surprised when he was finished since the carpet was really clean except for a small yellow stain which he said was permanent with is much better than before. Yes we would hire them again.
Description of Work: clean badly soiled carpet
Rating CategoryRating out of 5
Yes, I recommend this pro

maryann G.
01/2020
5.0
carpet cleaners
  + -1 more
Best service ever, I wouldn’t look for anyone else. Great Customer service and great technicians. That’s why I love Family own businesses. I will definitely recommend to my colleagues Love you guys
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Lyn P.
10/2019
5.0
carpet cleaners
  + -1 more
Absolutely amazing job, never had a better carpet cleaner, after work was done all I could say was ‘wow’ , extremely friendly staff and trustworthy would definitely recommend My husband owned a contract cleaning company in England and serviced the whole country in cinemas, dept stores etc, so when he came home and said wow you really know they are good, will be using again soon for the other bedroom and stairs, great job, very pleased, thank you
Description of Work: Lounge, Bedrooms, Hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris M.
10/2019
1.0
carpet cleaners
  + -1 more
This business received a grade of F from me due very poor customer service from beginning to end. On a Thursday afternoon I asked for a quote online to have my apt carpet cleaned it said 100% of quotes will be given within one hour of requesting it. Well , that was a bunch of bull not only did I not receive the quote within an hour I never received one at all. Go figure. I managed to locate a coupon for Quality Carpet Cleaning and the next day, Friday I scheduled an appt to have my carpets cleaned for the upcomng Tuesday, The tech was to arrive between 8 and 9 am Tuesday I wanted an early appt because I had an eye doctor appt later that morning and my plan was to leave tech at my apt and he could just lock and shut the door behind him as he left. The tech turned out to be an idiot who did the opposite of what I asked. I asked him to take his time getting here and told him the closer he arrived near 9 am the better. He said OK and then sped his car directly my apt and arrived at 8:00. I told the tech whose name was Jacob that I would be leaving shortly for an appt and he carried on like a kod telling me no he didn't want me to leave blah blah blah blah and that he would hurry cleaning the rug it wouldn't take long. I told Jacob not to rush through the job I wanted him take his time and do it right. Well I waited for Jacob to finish the job which he rushed through even I told him not to unbelievable. After he was done cleaning he dumped his dirty water into my street thanks a lot. I strongly urge people looking for a carpet cleaner to NOT call Quality Carpet Cleaning there are too many other companies doing the same thing but better quality and better price. Quality Carpet Cleaning is nothing special its equipment looks like the cleaning machines you can rent in stores. No uniforms or company equipiment the employees of this company are not bonded or insured they appear to be just contractors working in that capacity. Save your money and avoid the headaches here Quality Carpet Cleaning is a second tier business and it does not know the meaning of good customer service. Find another company to clean your carpet..
Description of Work: Needed carpet cleaned in 1/1 apt

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$107

Marilyn S.
09/2019
5.0
carpet cleaners
  + -1 more
Glenn did a fabulous job! Renters were in the property for 5 years, and after they left, it was obvious that they had a dog! Glenn deep cleaned the carpet, sanitized and eliminated the pet urine smell, and he repaired a spot in the living room that had to be cut out. He was quick to respond, friendly and professional, his estimate was spot on and he stuck to it, and he did an amazing job! I HIGHLY recommend him!!!
Description of Work: Whole house carpet deep cleaning and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill G.
08/2019
5.0
carpet cleaners
  + -1 more
They were prompt and able to schedule me very quickly and have confirmed tomorrow's appointment window.
Description of Work: Cleaning of upholstered bed sofa drapes.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia E.
06/2019
5.0
carpet cleaners
  + -1 more
Ryan arrived right on time. We discussed the agreed upon price which was consistent with what I had been quoted. He did a great job on some very old carpet.
Description of Work: Carpets cleaned throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

NATHAN C.
05/2019
5.0
carpet cleaners
  + -1 more
Great! They came, cleaned, and were out of there in what seemed like record time. We'll make it an annual tradition.
Description of Work: Cleaning three large rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brian C.
04/2019
5.0
carpet cleaners
  + -1 more
It was done expertly and efficiently. Freddie was on task from the minute he arrived. I was extremely happy with Freddie's knowledge and professionalism. And he worked very hard.
Description of Work: I had 1,200 sq. ft. of carpeting on the second floor of my house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Norman S.
04/2019
4.0
carpet cleaners
  + -1 more
All went very well and was an exceptional job, except that the carpet took 48 hours to dry! Very inconvenient!!
Description of Work: 05/02/2019

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Monica M.
02/2019
5.0
floor cleaning
  + -1 more
They were very responsive and reasonable. I decided to have the tile replaced instead of cleaned so I ended up hiring someone else, but I would definitely refer them again!
Description of Work: Floor Cleaning and Cleaning

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea G.
12/2018
5.0
carpet cleaners
  + -1 more
Jose did an excellent job as always. He never disappoints. The company always does a follow up call the next day To make sure that you are satisfied with their work.
Description of Work: I have wall-to-wall carpet. They cleaned my entire apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene for Mildred and Danyo W.
12/2018
1.0
drapery cleaning
  + -1 more
12/17/2018 Unprofessional. Two Jose's. One Jose-1, One Steve, One Jose-2. Not hired after two Estimate Visits. No vehicle I.D., No QCC Uniform, or Business or I.D. Cards. Only Work Order Estimate dox. First Estimator Tech. Steve reported instead of Jose-1 on 12/04 Tues, had poor at best comm. skills. Customer could not understand, nor could Tech show understanding Customer. by 12/10 Estimate had not reached Admin. Office. Second Estimator-Techs Jose-2 and Helper arrived 12/15, over two hours past end of two hours window for Saturday 8-10 AM. Time was as instructed. No phone calls exchanged with customer. Each estimate were differently priced and performed by different methods, when Customer was assured by Bonnie Chacon that all Techs estimate with same method. Not recommended. EVW 121718
Description of Work: Residential Drapery Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Steve I.
12/2018
5.0
carpet cleaners
  + -1 more
Best carpet cleaning service I have ever experienced. Mario is a true professional and a gentleman, to boot.
Description of Work: Deep cleaning of carpets. House went on the market the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad B.
12/2018
4.0
carpet cleaners
  + -1 more
They did a great job. Highly recommend.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bernadette L.
11/2018
5.0
carpet cleaners
  + -1 more
Exceptional; very thorough job. The technician arrived on time, assessed the project, provided a price and went right to work. I am very satisfied with the job and will definitely hire again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
11/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Ben was here scheduled. Did a great job. Didn't try to up-sell us. We will use again next year. Thanks.
Description of Work: Carper cleaned also dining chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy L.
11/2018
5.0
carpet cleaners
  + -1 more
Just what I was looking for, now I have three rooms with clean carpet, thank you!
Description of Work: 3 rooms of carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hillary W.
10/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well! Robert was on time, respective of our home with two grandchildren, and spent the time to discuss the details I expected. Great job!
Description of Work: Quality Carpet actually cleaned our sofa and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David J O.
10/2018
5.0
carpet cleaners
  + -1 more
Arrived on time, very pleased with the job done.
Description of Work: Cleaned carpet in living room, three bedrooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM