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Profix Appliance Service

About us

We maintain and repair household appliances, focusing on your kitchen. Profix Appliance Service of Los Angeles, California, is an authorized service provider for Viking®, Dacor®, BlueStar® , Aga®, Lynx®, Perlick®, True®, U-Line®, and Marvel® appliances. We have more than 20 years experience in the appliance maintenance and repair industry and provide you with superior service at reasonable rates. We are located in Los Angeles, near LAX. We provide service within a 30-mile radius, including service to communities along the 405 Freeway from Rancho Palos Verdes to Granada Hills and along freeways 101, and 134, from Thousand Oaks, to Pasadena. All of our technicians are factory trained and authorized to work on your appliance. We guarantee our labor for 30 days and we have a one-year guarantee on parts (with exception to the Dacor brand that has a 60 day manufacturer warranty on parts). Our goal is to provide you with the best customer experience. We strive to be number one for service in the appliance repair industry.

Business highlights

15 years of experience

Services we offer

Aga®, BlueStar®, California, Dacor®, Lynx®, Perlick®, True®, U-Line®, We maintain and repair household appliances, and Marvel® appliances., focusing on your kitchen. Profix Appliance Service of Los Angeles, is an authorized service provider for or Viking®

Accepted Payment Methods

  • CreditCard
Reviews
4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%
Showing 1-9 of 9 reviews
Diane C.
Sep 2022
5.0
Yes, I recommend this pro
I have a 14yo Viking refrigerator with water dripping down the doors, to the floor. One company came, “repaired” and charged me a lot but water dripping continued. Jehverth/technician from ProFix found the drip pan fan was dead, and drip pan was full. He replaced the fan but water drippings continued. He came back to pull some wires to make sure the mullion heater is connected. Water drippings were better but continued, off and on. Mike, the owner, came to further diagnose some possible problems, ruled out one after another like a doctor. Both the technician and owner didn’t repeatedly charge me for the labor. Instead, they spent a lot of time, explained the problems in great detail, guaranteed their work and already showed that they stayed behind their work 100%. Wish all the companies in all business operate like this. I really appreciate and highly recommend ProFix!

Eugene R.
Jul 2018
5.0
Yes, I recommend this pro
The best repair experience ever!

Amber H.
Aug 2017
5.0
Yes, I recommend this pro
We called them that day and they were able to fit us in and fix. Super responsive!

Daniel K.
Aug 2017
5.0
Yes, I recommend this pro
I had trouble with a new microwave hood and Profix came out to repair. They had to order a part but the company sent the wrong part three times! In the end, Profix helped me to get a new unit. Chris, the repair person who originally came out was very knowledgeable and nice. When the new unit came in Mike and Miguel came out to install it. They had to fix up some errors on my original installers part so I am glad I had a new one put in! They were professional and courteous and took great care making sure to protect everything in my kitchen and clean up well afterwards. This company takes pride in what they do and cares about their customers. I highly recommend them for both installation and repair as I have experienced both.
Response from Profix Appliance Service
"Thank you very much for your kind words. Your review is much appreciated. Best regards. Mike Rosiak."

JOHAN W.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from Profix Appliance Service
"Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very pleased with the outcome of your service and just wanted to personally reach out to you and thank you for choosing us! I hope you have a wonderful holiday season. Best regards, Profix Appliance Service"

Nick K.
Sep 2015
3.0
$328
unknown
Response from Profix Appliance Service
"Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very sorry for how your service was executed and wish there was a more positive outcome. We have used your review and others like it to help strengthen our business and customer experiences. We hope to get the chance to redeem ourselves, should you still consider us. Thank you for being detailed in your experience, and us here at Profix are wishing you the best as this year comes to a conclusion. Best regards, Profix Appliance Service"

Mary W.
Jul 2015
5.0
Yes, I recommend this pro
unknown
Response from Profix Appliance Service
"Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very pleased with the outcome of your service and just wanted to personally reach out to you and thank you for choosing us! I hope you have a wonderful holiday season. Best regards, Profix Appliance Service"

Annette N.
Oct 2014
5.0
Yes, I recommend this pro
$100
Excellent! Mike is very knowledgeable when it comes to fixing large appliances. We have a Dacor stove and he was very familiar with it.
Response from Profix Appliance Service
"Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very pleased with the outcome of your service and just wanted to personally reach out to you and thank you for choosing us! I hope you have a wonderful holiday season. Best regards, Profix Appliance Service"

SUSAN G.
May 2013
5.0
Yes, I recommend this pro
$329
I called Profix Appliance Service because the main heating element in my Dacor Epicure oven needed to be replaced. I found them listed on Dacor's website as the preferred service provider to the Los Angeles area. I added Profix Appliance Service to Angie's List because I had such a positive experience.
I called Celeste at Profix Appliance Service to schedule an appointment and she was very professional. She promptly took all my information down on a Thursday and ordered the part that I knew I needed after I provided her with a credit card. It arrived late on Monday and we spoke on Tuesday to set up the service call on Wednesday. Miguel arrived right on time and first replaced the old heating element (bake element) with the new Dacor part that I had pre-ordered. He then calibrated the temperature of the oven and, in fact, the temperature displayed was indeed the actual temperature. He then checked the oven for any other potential problems. He discovered that the broiler ignition was faulty and gas had accumulated, so I had him replace it as well. That was very important to have discovered and fixed because of the potential gas hazard! Miguel was thoroughly knowledgeable and confident about what he was doing as he serviced my Dacor oven.
I am very thankful to Profix Appliance Service for the superior service and response that I received. I love my Dacor oven, would surely buy another as I have never had a problem before now (12 years after purchase) and would highly recommend Profix Appliance Service. I would definitely call them again should I ever have a need.

Response from Profix Appliance Service
"Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very pleased with the outcome of your service and just wanted to personally reach out to you and thank you for choosing us! I hope you have a wonderful holiday season. Best regards, Profix Appliance Service"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Profix Appliance Service is currently rated 4.8 overall out of 5.

Profix Appliance Service accepts the following forms of payment: CreditCard

No, Profix Appliance Service does not offer free project estimates.

No, Profix Appliance Service does not offer eco-friendly accreditations.

No, Profix Appliance Service does not offer a senior discount.

No, Profix Appliance Service does not offer emergency services.

No, Profix Appliance Service does not offer warranties.