Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
ann M.
04/2024
remodeling
+ -1 moreWe paid over $40,000.00 to Neuhaus for a new roof in 2023; 10 months later it started to leak, ruining new ceiling and insulation and causing high mold levels in my kitchen. Their response was to try and blame skylight which was not the source of the leak; and blame us for their improper installation of HVAC during the re-roofing. Their “warranty” work consisted of applying ugly black patches; and telling us we would have to pay $1300.00 to move HVAC so they could patch under it. They refused/delayed paying for water remediation in the house or repairs to the ceiling long enough to create mold.They refused to furnish the thirty (30) year warranty which was part of the contract or their General Liability policy.They will not negotiate in good faith and want a “gag”order. DO NOT BELIEVE WHAT THEIR WEBSITE SAYS; THIS CUSTOMER IS “0” SATISFIED
Description of Work: new roof, flat polyglass and some Spanish tilte
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$40,600
Contact information
Los Angeles, CA 91601
Licensing
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Service Categories
General Remodeling
FAQ
newhaus roofing is currently rated 1 overall out of 5.
No, newhaus roofing does not offer free project estimates.
No, newhaus roofing does not offer eco-friendly accreditations.
No, newhaus roofing does not offer a senior discount.
No, newhaus roofing does not offer emergency services.
No, newhaus roofing does not offer warranties.
Contact information
Los Angeles, CA 91601