Mimeos Sustainability Consultants

Couldn't have gone better - Matt was knowledgeable, friendly and could explain even the most complicated technical issues very clearly. He handled DWP beautifully and kept us updated at all stages of the work.

I primarily dealt with Jeff at Mimeos, and he backed up everything that was promised!  Start-to-Finish, it took about two months:
- about a week for DWP to approve the Rebate request
- a couple of weeks for LA City to approved the Permits (1-Panel upgrade and 2-Rooftop Solar System)
- a week for delivery and installation of the Solar Panels, and Panel Upgrade
- two weeks for LA City to sign-off on the Permits
- two weeks for DWP to approve and turn on the System!
Jeff (and Matt- the owner), were there throughout the whole process, and Jeff was very accessible when I needed questions answered (he's not just a Sales Rep- he's very knowledgeable about Solar systems and the entire installation process- permits, Power Companies, tax benefits, etc.) .  The installation of everything went off without a hitch; and even the DWP Tech. who "turned-on" the system, commented that he's turned on several Solar Systems installed by Mimeos, and heard nothing but praise for their work- and, that he was going to use Mimeos when he has his own system installed!  I've already had family members ask me who I used, and they will be reaching out to Jeff and Mimeos for their homes.  Thanks!!

Initially I spoke with Jeff who later came out and worked on the monitoring system.

My consult was with a young man named Chris who was very knowledgeable and best of all did not give off the "salesman" vibe.  Some of the other companies sell Solar like the aluminum siding salespeople in the movie Tin Men.  The more I spoke with Chris the more trust I had with Mimeos and the more I found myself hoping that the pricing and product was going to be fair and solid.

I had gotten answers to my many questions about Solar from other bidders who had come out, but when I asked the same questions of Chris he usually gave me simpler, better answers to those same questions.

The company does more than solar and hires independents to do the work.  They do have all the necessary licensing--I would check this online for any installer I plan to hire.

One of the most important elements in my buying decision was to make sure that I generated enough energy to cover my entire bill for the year.  When I brought up the fact that my last years energy usage might be low compared to previous years with other companies it was mostly ignored.  Chris took time to look at my spreadsheet (with my previous energy totals and bills) and discuss what would work best for me.

All the people who worked on the job I got to know on a first name basis--not because they were there too long--just because they were all professional and friendly.

Keeping the work area clean everyday is important and they were extremely thoughtful in this regard.  I was told ahead of time when workers were coming and everyone working on the project went out of the way to make sure my neighbors weren't disturbed.

All the hardware went in easily and the only issue I had was with accessing the monitoring software.  I switched from a static IP to a dynamic (the system was originally set up with a static IP and was working), so there needed to be some changes to get it working.  The system was still generating energy fine, but I wasn't able to view it.  Mimeos kept following up until the system was operational and functioning normally.  Other companies might disappear after final payment is received, but not Mimeos.

I would frequently get emails from Kaliza during the process about inspections, rebates and general updates on the entire process.  Whenever I would get an email from her I sometimes thought she was even more excited about my solar project than me--just a very pleasant vibe.

On occasion I spoke with Matt, the owner, about certain concerns I had and he was very accommodating and took care of me as well.  

When I almost made the decision to hire another company I spoke to Chris and explained the situation and he worked with me on the system to get the bids closer in price.  I consciously made the decision to pay a little more knowing that I wouldn't have to worry about the end result or have aggravation during the process (and I'm sure glad I did)! 

 I highly recommend Mimeos!

I asked Mimeos to give us an estimate to add solar panels to our home. And while we didn't hire them, opting to sell our house instead of investing long term on solar, when I do add solar, I will use them. They were very professional, much more so than the rest of the solar companies that we met with. The power usage assessment was spot on, and the quality of the presentation was such that I felt more confident in them than anybody else. They came across as the most knowledgeable and here for the long term. Not a fly by night operation.

Two green thumbs up for Matt and Mimeos for the excellent job they did installing our solar panels. We met with a couple other companies and Mimeos was clearly the people to work with. The other guys were salesmen. Matt is clearly educated and passionate about solar. He was extremely responsive through the whole process and his installers were very professional. Thanks Mimeos!

Our experience with Mimeos was outstanding. I got some dubious info and advice from some of the other solar companies from whom we got estimates, but Matt was never anything but a straight shooter. He was happy to answer all of my questions in depth and was extremely proactive in every aspect of the creation of our system. The gentlemen from White Oak who did our panel installation were also exemplary in all aspects of their work. The only frustrating part of the process was dealing with the utility company, but Matt was tenacious on following up with them. He also handled all the paperwork for the utility rebate and provided me with all the forms I'll need when I file my taxes next year and apply for my tax credit. If you want to work with a solar installer who will give you personal service that you can trust, I recommend Mimeos without reservation.

We initially signed a contract with another company, Solar Electrical Systems, in early October, 2009. We were very disappointed when they could not implement their initial design, and also by their their lack of responsiveness (weeks would go by without a return phone call or email.) Thankfully, they let us terminate the contract and gave us our deposit back with no hassle. We met Matt Moses from Mimeos at a neighborhood potluck when we were still trying to work with Solar Electric and learned that he was installing panels for someone else in the neighborhood. When things fell through with Solar Electric, we gave Matt a call to see what he could do. It was already late November, and we wanted to get the panels in by the end of the year to take advantage of the Federal Tax credit for 2009. Working with Matt and Dane at Mimeos was a fantastic experience from start to finish. We felt like our project was their number one priority. We were constantly amazed, particularly after our previous experience, with how timely, informative, and excited they both were about the design, installation, and follow up. They were always looking for the best deal for us, when it came not only to saving money, but also to finding the most efficient system. Matt and Dane stepped in and got the job done in just a few weeks, and they were professional and kind throughout the entire process. They are passionate about all aspects of sustainability, and we are so pleased to have them as partners and friends in our own efforts to make our home more green. We should mention too that we had a solar pool system already installed where the solar electric system needed to go. Matt recommended Todd Franzen from Todd Solar Engineering, and within days and with little expense, the pool system was relocated.

They were very professional and handled everything from start to finish. The install took 1 1/2 days.