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I STORAGE SOLUTIONS

Kitchen and Bath Remodeling

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Jorge J.
08/2008
1.0
home remodeling
  + -1 more
They were a little bit slow. He had some issues because of the previous work that had been done. This guy (Dean) tried to do what he could with what he was given. He hadn't finished a lot of the work. It was supposed to be done in April. June came and he did accomplish most of the work but had to remake/repaint the appliance garage door into a single because the two part door was not working with the hinge he had chosen to install. In addition he had to install the rest of the handles, the remaining soft closers and replace two large 27" slides. July comes around and he tells me he is going out of town. I constantly try to contact him. He finally texts me the night of July 18th "Sorry I had to go out of town and will take care of you as soon as I get back I have your hardware. Let me know of anything else.". I don't hear from him until July 27th "JORGE, I'M SORRY ABOUT THIS WEEK, COMING BACK INTO TOWN I WAS BEHIND AND TRYING TO CATCH UP WITH MY SCHEDULE. IN YOUR PACKAGE I ENCLOSED ALL OF THE SOFT CLOSES FOR THE DOORS YOU HAVE MENTIONED. THE TRASH CAN I ALSO SENT WAS FOR THE EXISTING HARDWARE, IF THERE IS ANOTHER ONE, THAT YOU WOULD LIKE, I WILL MAKE IT HAPPEN. I HAVE THE ANGLED PARTS FOR THE DRAWER DIVIDERS, AS WELL AS THE NEW DOOR AND HARDWARE FOR THE UNIT ON THE FAR LEFT WALL. IS ONLY ONE OF THE 27 INCH BOXES ACTING UP? OR BOTH? CALL ME MONDAY TO CONFIRM VERBALLY WHAT YOU NEED, AND P.S. AS FAR AS I'M CONCERNED YOU CAN KEEP THE BALANCE, I THINK YOU HAVE PAID ENOUGH FOR YOUR KITCHEN, JUST LET ME KNOW WHAT YOU NEED AND LETS GET IT DONE." I was more than a little disgruntled. On the night before he was supposed to come (August 12th) he again emails me "JORGE I HAVE TO RESCHEDULE UNTIL THE WEEKEND OR EARLY NEXT WEEK. I APOLOGIZE. IF YOU HAVE ANY QUESTIONS YOU CAN CALL ME TOMORROW. THANK YOU DEAN" He said he would call me tomorrow - NO CALL. I call him, I got his voicemail. Later on I called him again. He finally answers. He said he got himself into a bad situation. He said he would call me the next day. I called voicemail. I called yesterday again nothing. I called him this morning. I think I am going to be able to make this Thursday. He pretended he couldn't hear me and he hung up. He has about six hours of work left. I have to threaten him with a lawsuit because he isn't doing the work.
Description of Work: They were supposed to complete a kitchen that the original contractor failed to complete.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

    Contact information

    unknown, Los Angeles, CA 90014


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling

    FAQ

    I STORAGE SOLUTIONS is currently rated 1 overall out of 5.
    No, I STORAGE SOLUTIONS does not offer free project estimates.
    No, I STORAGE SOLUTIONS does not offer eco-friendly accreditations.
    No, I STORAGE SOLUTIONS does not offer a senior discount.
    No, I STORAGE SOLUTIONS does not offer emergency services.
    No, I STORAGE SOLUTIONS does not offer warranties.

    Contact information

    unknown, Los Angeles, CA 90014