HelloTech

If you even suspect that you might have a hardware problem, do NOT call this company. They do not repair computers, only software. Also be aware that their “if we don’t fix it, you don’t pay does not apply if a hardware problem exists. You will pay for the visit to find out what the problem is, then you will have to buy the failed component and install it yourself. And you will pay again to get the tech to do the software piece. The order taking staff were not knowledgeable and gave me information that conflicted with what the tech said. They are also unaware of the Angie’s list member discount and refused to give it me because there is no “product code” on the coupon. All that aside, the tech was very knowledgeable and helpful. He did install the hard drive that I bought, and was able to recover all my data off the failing drive. He was great, but I don’t want to deal with their office staff again. And I want someone who can fix computer problems regardless of the cause

They showed up on time, did what they said they would and charged what they said they would. They were very polite. I would use them again and recommend their service.