GreenCity Carpet Cleaning

I was scammed.

see above

It went terribly. I scheduled with Michael to come pick the rugs up from the rental I was leaving but he was an hour and a half late. When I called, it turned out he never scheduled a pick-up with his "crew". The drop off date was supposed to be three days later, with a possible extension of two days on the heavily soiled rug, and at our new address. I had to call myself to find out that the delivery will indeed be two days late, which got extended by three more days. When the "crew" never showed up to deliver the rugs, again, I called and got a "you're being difficult" response and a promise to call me the next day to schedule a new drop off time. Needless to say, that didn't happen. It was almost a joke. When the rugs were finally delivered that night, Michael made my husband carry them himself, sign the paperwork and literally fled. And we know why - the lightly soiled rug wasn't even touched, it remained as dirty as when we sent it off. The heavily soiled rug was a bit (it might have gotten vacuumed) cleaner, but no way near good, and it was SOAKING wet, and tinted yellow.
Needless to say, we paid up front and can't do anything about this appealing service, except warn other people to stay the heck away.