Giallo Stone

Our $10,520.00 countertops. If you are looking for terrible workmanship backed with a complete lack of work ethic and dishonesty then Giallo Stone is the company for you. Andrey is an arrogant little man who does not back up the quality of the work performed by his company and lies to your face about the “reasons” for the obviously sloppy, lazy, completely unacceptable results. He is all smiles and promises until he gets the job, at which point he is rude and obnoxious. He told us that we needed 3 slabs of stone, 150 square feet, to do our countertops and backsplash which total less than 80 square feet. We were told that matching the seams would require more material. As you can see in the photos the seam in the backsplash, the most noticeable area of the job, is not only not matched but joined at a place where the stone is a completely different color. Had any body given a d*mn about the job they would have at least flipped the piece of stone around and made the seam on the side that was at least similar in color. (Check the photos, really). But considering they had over 70 square feet left you would think that wouldn’t have been an issue. An entire slab is 50 square feet and they are identical. They left a strip between the range hood and the backsplash uncovered because they were too lazy to notch the stone. My previous backsplash absolutely covered this area. I have photos. I hate to think about how grease would get caught in there. When I pointed it out Andrey said it had to be that way and that it was that way before and I that I must not have noticed the strip of old yellow paint that was showing. My kitchen has not ever been yellow in the 17 years that I have lived here and I have photos proving that the old backsplash met the range hood. Andrey suggested that I paint the strip white to match the walls.Seriously? That will make it less noticeable right? I am now going to have to pay someone to add a piece of stainless steel at the edge of the hood to cover it. The countertops reached the walls but the backsplash did not. He tried to say that this was because of my walls. They took a template which should be the exact shape needed to fit perfectly. He then said that the space was an expansion gap. He told us that it was the painter’s responsibility to fill any gaps between the stone and the wall and that I should have the wall floated out to meet the stone. $500 later the painter fixed it by bringing the wall up to the stone as Andrey suggested. There goes the expansion gap theory.a There is also a very noticeable gap between the backsplash and the cabinets. Again, he called it an “expansion gap”. Funny that my old granite didn’t need these gaps and actually met with all of the adjoining surfaces. On the other side of the kitchen there is a small 2” backsplash behind the sink. This backsplash used to come all the way up to the edge of the windowsills and it was mitered in the corner where it meets. As you can see in the photos it no longer covers the wood and the pieces just butt up to the each other in the corner. Again Andrey came up with a battery of excuses including that they didn’t mitre inside corners because they might not meet up. It’s called a template. Use it. More lazy, sloppy work! He argued that I should sand down my windowsills to meet the stone. Seriously? He also suggested that the painter could do something. The painter laughed. How about cutting the stone right in the first place? Before he started the job I asked him if we would have enough stone left over to do our fireplace. He said he would need a $1700 deposit on the fireplace job in order to enter the design into his program to see if he could cut the pieces. Pass. He also said that he happened to have a slab there that he could sell us for that job. At the end of our job I asked him how much material we had left and he said it was only a quarter of a slab. I highly doubt it but I asked him to deliver it to us anyway. His shop is 15 minutes from my house and he is trying to charge us $400 to deliver it. I wonder if this is how he just happens to have slabs laying around. So as I said, if you want a sh*t job for a premium price and a lot of grief and disrespect along he way, Giallo stone is your company and Andrey is your guy.

Giallo Stone did an excellent job, the result is beautiful. It took us a while to realize that the best does not have to be far away. In planning the new kitchen countertops and backsplash, we drove around quite a bit to look at different companies - and only then noticed - essentially in our backyard - this place that I had passed by daily on my commute to work without paying attention. Andrey and Liam were helpful, the selections of quartz and stones were extensive. After making a choice, we secured “our” slabs by making a down payment. The coordination with other workers and the actual implementation from template to the finished installation was comparably smooth. And again, the result is very nice. Would definitely recommend an/or use for future work. P.S.: to the company: please install a working fax.

They were quick and very efficient. They gave good service and I would use them again. It was very positive experience. I thought the price was fair. I would recommend them.