Del Rey Paving exhibits predatory sales practices, failure to deliver on promises, inadequate design, errors in construction, failure to abide by warranties, seeking funds out of contract in order to maintain “good faith” relationship, unresponsiveness, and poor service. After a very high-pressure sales pitch (disguised as a design meeting) with all the accoutrements (fancy PowerPoint demonstration, a copy of their impressive surety bond, commitments that they will stand behind us, and a discount that magically expired the same day) and a commitment that the 25-year warrantee covers everything but seismic and trees, Del Rey Paving completed our $72k backyard paver project in September 2023. Over the next few weeks, the pavers began to separate, sag, and crown. Also, the drainage in many areas was toward the house, not away from it. They did come back a couple of times to remove pavers, recompact, and reset. However, when failures continued, they asked us to let the system fail for another year so they would only have to do a major rehabilitation once. When that year elapsed, they were nowhere to be found. Very difficult to get them to come back out. Then, instead of fixing the failed system, they had a soils engineer evaluate. The engineer's soils report described the underlying soils in precisely the way we had described and physically showed them two years prior to the Senior Design Consultant. The report also recommended construction means and methods to properly support various structures, including paving. The report recommendations were vastly different than how Del Rey Paving actually constructed the paving system two years prior. They recently sent an email essentially saying they didn’t want to keep spending money on their failed system. They also claimed the warranties would not cover the repairs. They are attempting to simply walk away, leaving us with an unsafe, embarrassing backyard and a worthless major investment.
Description of Work: Asphalt Paving
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
stan H.
05/2020
5.0
driveway pavers
+ -1 more
They were god with the estimate process.
Description of Work: Fix a leak under my drive way, need to cut a 3'x3' hole in the black top to get access to. the leak and repair.
Rating Category
Rating out of 5
Yes, I recommend this pro
Anderson J.
08/2013
1.0
concrete driveways
+ -1 more
Really bad. Found Ram Paving and the day was saved.
Description of Work: I called him 3 times because he was geographically close. He never showed when promised. He finally showed up without an appointment and disappeared, again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Brad K.
06/2011
5.0
driveway pavers
+ -1 more
Overall, it went excellent. We were very happy with their services. We would use them again in the future.
Description of Work: I have used the services of Dell Rey Paving a month or six weeks ago. We had an asphalt driveway poured.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Asphalt Driveways,
Concrete Driveways,
Concrete Pouring and Repair
FAQ
Del Rey Paving is currently rated 2.5 overall out of 5.
No, Del Rey Paving does not offer free project estimates.
No, Del Rey Paving does not offer eco-friendly accreditations.
No, Del Rey Paving does not offer a senior discount.
No, Del Rey Paving does not offer emergency services.