Overall, we found her to be less than adequate. The first visit went pretty well; the house looked clean. The following visits the quality began to slip. Each visit it appeared she cleaned less and less. Many things on the list were neglected (i.e dusting & polishing furniture, sweeping kitchen floor, wiping refrigerator, etc.). My husband was home that day when she arrived. He left for awhile and when he returned two hours later, she was gone. She made out with $90 for 2-2.5 hours work and the house looked the same way it did before I came home. Her policy was that if you are not happy with the job, she would come back and fix it. When I called her, she said she didn't have time but that she'd call me later. She called a few days later but by then, we had already cleaned it ourselves and our company had already come and gone.
Description of Work: Alicia was hired to clean our home once every other week. Prior to her start, she came to our house to asses the job, was given a detailed list of cleaning that we wanted to be done, and then she gave us a price that she required to complete the job. I accepted her price with the understanding that she would complete all tasks on the list. Tasks included dusting all furniture, polishing all wood furniture, Windex cleaning on all glass cabinet doors, dusting window sills & baseboards, sweeping/vacuuming floors & rugs, cleaning the bathroom sinks, toilets, shower/tub, cleaning the tile, kitchen floor washed, cupboard exterior doors wiped, countertops cleaned and oiled, sinks cleaned, etc.
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House Cleaning
FAQ
CALIFORNIA HOUSE CLEANING SERVICE is currently rated 2 overall out of 5.
No, CALIFORNIA HOUSE CLEANING SERVICE does not offer free project estimates.
No, CALIFORNIA HOUSE CLEANING SERVICE does not offer eco-friendly accreditations.
No, CALIFORNIA HOUSE CLEANING SERVICE does not offer a senior discount.
No, CALIFORNIA HOUSE CLEANING SERVICE does not offer emergency services.
No, CALIFORNIA HOUSE CLEANING SERVICE does not offer warranties.