Bilt-Well Roof & Material Co

It's been years since they did a job with us. They did a great job. It's a family or relative business. They are a little bit pricey. They are not the cheapest but you get what you pay for. When they do the job it's done right. They are quick and efficient. We had solar panels put in afterwards so they have to come back just to work with the stand of the solar people did. They were very effective and efficient in doing that also. They worked with us well when we have extra need for the roof. They went above and beyond. They were very professional. I will recommend them to others.

these guys work fast. They only do roofs so they are good at it, they spotted some bad work by my previous contractor

They did a great job in a quick, and very timely manor.

I only wanted one tile fixed and I wanted to get a second opinion before I invested $11000 and re-did the whole thing. I did think a company should be able to do minor work. The roof where the tile had fallen off was just an end piece. It was not like the middle of the roof, it was the end piece. So my feeling was, I thought, if they wanted to have happy customer they should have said that in their website that they did not do anything under a $1000, in the sense don’t bother to call if it was not over a $1000. So that we knew they don’t do minor repairs. Otherwise, I am sure he was a gentleman. He was very professional and he came on time. I just thought it would had been nice if he would had said something or his secretary had said something regarding minor roof repair. I wish they either said something in their advertisement or their secretaries would had said that it sounds like you needed just one tile replacement and we don’t do minor work. It would not have been a waste of time for him and me. I would possibly go to them for another quote. The reason I said that was, I would not go to him again if I found out that the roof did not need to be changed. If I got a second opinion and they said I am going to need this year or next year to re-tile the entire roof then I would use their services to get a quote. It was not his fault in a sense because, he showed up on time, he made the appointment and he did his evaluation. I thought he did his job. It was not his fault that, I had a minor problem and his company did not take care of minor problems. That was why I gave him an “A” for professionalism but I did think that it was misleading to have called and talked to the secretary and said I had a tile, a end tile that fell down and I wanted it replaced. They sent somebody out and could not fix it unless I paid a $1000, which was their minimum. Something was majorly wrong there, the secretary did not do her work or it should have been posted on their website. Maybe most works were over with $1000, I don’t really know. But for one end tile, I could not get them to do it. I had to call someone else to do the tile. I could not use them because for one tile not being $1000. I did not want to take it out on the person, the company sent him out and he showed up. He did what he was supposed to be doing and he did his evaluation. He did not want me to pay a $1000 and do it either. Either the secretary should have screened what the problem was, if it was a minor problem then they should have said they don’t fix a tile or they had a basement amount.

These guys are good. They show up, they do the work. Professional all the way. Not cheap, but you get what you pay for. Would use them again without reservation. (work done under the name Schmidt)

It went well. They were punctual, fairly priced, and experts in their field. They cleaned up nicely and were easy to work with as well.

They did a great job. We are still ironing out some billing problems with them. They were very professional. They sent one guy out and he told me that it wasn't his area and they had a better guy who would give better information. I was impressed that they did that. They sent me the other guy and he had a lot of good information. I was pleased with that. The process is still going on. They still haven't given me the actual guarantee that they promised me. I have nothing in writing. That's the sticky point right now. Their professionalism was very good. Bilt Well was very clear on what they did and much clearer than the other companies I checked with.

The did a great job and cleaned up after themselves.

This is a reliable company with a long history of doing great work for many years. They are very established and are definitely not like some of the fly by night companies around that do that sort of work. They did re-roof for me in the 90's and did a really good job.

I was utterly disappointed at the poor quality of the service, at the terrible quality of the installation, and the inexcusable lack of follow-through. Later, I asked them to come to re-bid a different job, they canceled the first appointment five minutes before expected, showed up at second visit with a lot of excuses. Ultimately never mailed me a bid. Probably it's just as well.

I live on a hillside, so it was very difficult to get the materials to the curb. All the materials had to be carried by hand. The cost for the service was about eight hundred dollars more than the original estimate, but it was not the company's fault. When they were giving me the estimate, they gave me a heads up and said that there could be additional things that would have to be done. These were all things that could not have been told though prior to starting the work. Overall, I was very pleased with this company! I would recommend this company to anyone needing roofing work done.

The roofers worked on our roof as fast as possible. They took about a week to get the whole thing done and everything they did looks great! I have not found any leaks in our new roof.

We have a cottage-style and they had no problems with it. They followed through big time on everything that they promised to do. They had a good price. They provided me with some good information. I trusted them. I do not remember the price.

I thought I was supposed to get the permit from the City, the company ended up getting the permit. It took months for me to get the receipt from City to show the company that I bought the permit. I only got a partial refund. They had to squeeze me in when they had time to work on my project, and only gave me a days notice. I was not very happy!

I WAS HAPPY WITH THE ROOF ON THE NEIGHBORS HOME BUT FOUND THE WAITING TIME WAY TOO LONG TO HAVE MY ROOF PUT ON ONCE SIGNED (3 1/2 MONTHS) BECAUSE THEY HAD TO APPROACH THE CITY OF AGOURA 3 TIMES BEFORE GETTING FINAL APPROVAL ON TILE MATERIAL. THEN THE MATERIAL WAS ON BACK ORDER. THEY COULD HAVE SAVED SOME TIME IF, AFTER INITIAL APPROACH, THEY KNEW THE WEIGHT LIMIT ON TILE.

BILT-WELL ROOFING WAS WONDERFUL TO WORK WITH. THE BEST. THEY WERE NEAT AND CLEAN AND VERY PROFESSIONAL. PROMPT.