BEST WAY MARBLE & TILE

I contacted 4 companies to do the countertops. Carl Palma at Best Waty Marble was the most responsive, helpful and least expensive of the the four companies. They arrived when they said they would and did the work.

Terrific! On time and finished in timely manner.

I cannot say enough good things about Eddie and Best Way Marble. Hands down, the best experience I've ever had working with a vendor. From the moment I contacted them they went above and beyond. Eddie started by doing a consultation on a Sunday morning just to fit my schedule. Once we picked out the stone, the sinks, and scheduled the timeline, it was all incredibly seamless. I didn't have to lift a finger and Eddie took care of everything! I'm not the most construction savvy and Eddie walked me through everything. The demolition was completed in one day and when I returned home from work, everything was just as spotless as when I left. You literally couldn't even tell that they had been there that day demoing everything. The installation was perfect too. He scheduled and his crew was there on time and ready to go. They didn't miss a beat. It was completed in two days without any kinks and everything that he promised was delivered. Even at the end when I had trouble installing my outlets back into place, Eddie sent out his team and handled everything for me. I have to say that working with Eddie and his crew made construction enjoyable. Now I can sit back and enjoy my new kitchen and bathroom counter tops and sinks. A+ and would recommend to anyone and everyone.

I explained the job, removing a few small light scratches from a marble vanity countertop and backsplash, to a representative. She told me that they would charge $45 an hour and that these jobs normally take 2 to 3 hours. The price sounded reasonable to me, so I drove my countertop and backsplash one hour to their shop to have the work done. Upon arriving, they explained that the job would take 5 to 6 hours, doubling the price from what they had originally said. I ended up hiring a different company through Angles List that completed the job in one hour and charged substantially less than Best Way Marble and Tile would have. I would not hire Best Way Marble and Tile again because they do not seem honest with their pricing.

They have a nice showroom where you can look through many manufacturers to find out what cost and type of stone you would like. Crys was very professional and patient throughout the entire process of estimates and installations. The installers were very friendly and did a very nice job. We asked for a couple of changes during the installation and they accomodated us without hesitation.

Tech arrived on time, took proper steps to keep the kitchen clean, and also removed all materials when finished. Very satisfied.

AMAZING! I was in a real panic when I spoke to Chris at Best Way. We had a contractor install new quartz countertops in our condo as we were doing some updating before selling it. However, the contractor was unable to finish the job and left us with countertops with no holes for a sink or cook top! I called Best Way and Chris listened to my problem (probably noting the panic in my voice) and said he would call me back with an estimate and a time frame. Not even twenty minutes later he called me back and said they could start in an hour THAT DAY! Miguel and another man (so sorry I didn't catch his name!) arrived less than an hour after I hung up with Chris, perfectly on time. They were professional, nice, considerate, knowledgeable and cleaned the workspace afterward. It's not easy to cut those holes in countertops that have already been installed but they handled the challenge adeptly and in less than two hours had fixed our problem. It was so refreshing to work with a company that was responsive, professional and GOOD at what they do! What I didn't tell Chris when I spoke to him is that we just bought a house and will be redoing that kitchen in the next year or so- I can't wait to work with Best Way again on that project. If they handle a planned project with the same professionalism and skill that they handled my emergency project I can only imagine how good of an experience it will be. THANK YOU CHRIS AND YOUR TEAM!!

After consulting with Best Way Marble at their location and choosing samples Dennis drove to our job site to measure and provided additional samples. Gave us a date for installation which was met. We had two kitchens in a duplex that needed countertops. They sent two teams so installaation of both could be completed in one day. Very much appreciated. Installers arrived on time set up promptly and went to work. They were considerate of our questions and concerns. They left everything in a clean and top notch condition. I am very pleased with the experience and outcome.

Will use again and recommend to others.

It went well and looks great! I'm very happy with the workmanship and very happy that the marble was cut perfectly and didn't break. It's better than I had imagined it would look! Eddie provided a detailed estimate and the workers followed up with excellent work. My only complaint was they left the kitchen and outdoor work area extremely dusty and left some trash in the yard. Otherwise, they were polite and explained everything well and did a perfect job.