Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Absolute Appliances

Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service, Refrigeration System - Install or Replace - For Business,

About us

We carry most major brands of appliances including Bertazzoni, Electrolux, Miele, Thermador, and many more.

Business highlights

24 years of experience

Services we offer

Sales & Repair

Accepted Payment Methods

  • CreditCard
Reviews
4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
0%
2
0%
1
6%
Showing 1-16 of 16 reviews
Lauren D.
Jun 2015
5.0
Yes, I recommend this pro
$200
unknown

Allison W.
Feb 2014
1.0
See above.
Response from Absolute Appliances

"Dear [member name removed], You are absolutely right. We do not quote prices over the phone. The reason is simple. We repair problems rather than just change parts. Often, one part may not be the source of the actual problem. Since the actual problem is diagnoses by a technician who sees the machine we schedule a service call. Our service call is $60. Please understand no one wants to con you out of $60. However, we also do not at any time wish to give inaccurate quotes. I hope you were able to find you were looking for and apologize that we could not help."


DURNFORD K.
Jan 2014
5.0
Yes, I recommend this pro
.

James S.
Dec 2013
4.0
Yes, I recommend this pro
$60
.

JOHN B.
Nov 2013
5.0
Yes, I recommend this pro
$500
efficient, honest , knowledgeable

Bradford B.
Sep 2013
5.0
Yes, I recommend this pro
$750
It went very well. He did a great job. The fellow was prompt, found the problems quickly, and quoted me a price, including the Angies List discount right away. He had all the parts he needed and completed the work quite fast. I highly recommend them. 


Mehul B.
Aug 2013
4.0
Yes, I recommend this pro
it went well, appliance service guys did what he said he would do and it worked well, fridge works well again

Mark P.
Jul 2013
5.0
Yes, I recommend this pro
$160
He did an excellent job, fixed the problem promptly, and I learned that I cannot use the sheets with the detergent impregnated in it as they can cause exactly this problem in front loading washer!  Expensive lesson, but well learned.


BOBBY E.
Apr 2013
5.0
Yes, I recommend this pro
$400
Very well. The owner was very helpful and streered me to the right items for me. I would use them again.

Paloma G.
Feb 2013
5.0
Yes, I recommend this pro
$2,500
We needed a new stove and since DH need to have a 'certain' one, we found ourselves at Absolute Appliances.  We had a great experience in the showroom thanks to Alex, we set up delivery and time for the stove and asked for their guys to also install our existing washer and dryer...
On install day, they kept us up to date on their arrival time and did a great job installing our washer and dryer.  They even balanced it properly so it no longer rattles like it did at our old place.   However, the stove they delivered had a big dent in it.  There was no pressure to take the stove as-is, so we called up Alex and he put in an order on a new, non-dented stove...
Once we successfully got the new stove delivered, the guys game again and installed it.  They went over all the features and made sure it worked as it should.  Despite the delay in getting a new stove (SInce they pick it up at the warehouse and we wanted THIS particular one), we were very happy with the service and install we recieved.

Caryn D.
Jul 2012
5.0
Yes, I recommend this pro
$140
It was easy getting an estimate and appointment over the phone.  Vlad arrived on time and got right to work.  He took the machine completely apart and cleaned everything and found coins and candy.  He showed me a belt which had about 3 months' more of life in it, so he replaced it for $30 extra.
I had him take a look at my washer and then he gave me some tips on how to operate my dishwasher.  He would have cleaned out the dryer exhaust duct himself, but mine is long and runs under the building.  So he gave me the name of an air duct cleaning company which I subsequently hired and was pleased with.  I ended up paying the original estimated price plus $30 extra for the belt.

Mark W.
Apr 2012
5.0
Yes, I recommend this pro
$18,000
Everything has been excellent. They have very good pricing. They are very helpful in terms of communicating with my contractor. They helped me out with a couple of changes that they found a way to save me money with.

Cherry K.
Mar 2012
5.0
Yes, I recommend this pro
$489
Edgar - their delivery man was prompt and easy to understand the sales person was Alex and helped me pick the perfect vacuum.

Cherry K.
Mar 2012
5.0
Yes, I recommend this pro
$489
Edgar - their delivery man was prompt and easy to understand the sales person was Alex nd helped me pick the perfect vacuum.

Rick D.
Oct 2010
2.0
$45
Their MO is to not fix your unit, but encourage you to but a new one from them because it's more profitable. I have stopped doing business with them.
Response from Absolute Appliances

"All our technicians are encouraged to repair your machine rather than to sell you a new one. The only reason they would offer for you to purchase a new one is if they think that it is not worth it to fix your existing machine. Everyone wants happy clients. Whether the parts and labor would be more expensive than to purchase a new one or it is simply not repairable, the technician makes a very minimal commission on selling you a new one. The technician makes more by repairing the machine. However, since they are penalized for not being able to repair properly, they are faced with a choice that is beneficial for you in the long run. I am sorry that you feel the way you do. I assure you we are in business to have clients come back to us which is why our service department is set up to give you the opportunity to make a choice. Our technicians make living repairing appliances not selling them. If your estimate does not have the breakdown of how much it would cost to repair your machine I will gladly refund you the $45."


RICHARD M.
Oct 2010
1.0
$3,705
They told me that some of the units were eligible for rebates with the City of L.A. This turned out to be untrue. I took them to Small Claims Court & won. However, they appealed, so I lost in Superior Court because they claimed that they never said any such thing.


The Provider response is fiction: their salesman selected the appliances for my tenants.  He told me to my face that these appliances would receive rebates.
Response from Absolute Appliances

"Dear Member. During your visit in our showroom you reviewed different models. Some were eligible for rebates. Prior to going to court, and in court prior to the appeal we offered to upgrade to the models that were eligible for rebates. You refused. All non Absolute Appliances' rebates cannot be guranteed since they have their own terms and condition which were given to you prior to making the purchase. Furthermore, all utility company rebates always clearly state that they are subject to change."


BARBARA E.
Feb 2010
5.0
Yes, I recommend this pro
$291
Vlad arrived within 2 hrs after my call. He was done in 30 min. Washer works fine again

Kevin V.
Jan 2009
1.0
$75
I returned the product, un-opened and factory-sealed the next business day. They would not refund the full purchase price, illegally charinging me a $15 restocking fee. They were extremely rude and nasty. I am only glad I did not purchase an appliance from them!

Joya M.
Sep 2007
1.0
Three times they made an appointment with me (for a four hour time span) and were unable to show up within that time period. They did not call to inform me that they couldn't show up. I had to call them. I suppose it may be a testament to the fact that people are hiring them but frankly, after waiting around a total of 8 hours for them to show up, I would never bother again. Life is too short.
Response from Absolute Appliances

"Dear member, Please forgive for wasting your time. We have changed our policies and would like to earn your trust. Please feel free to use this letter as $100 coupon with out any restrictions towards anything you want in our showroom or services."


CAROL B.
Aug 2006
5.0
Yes, I recommend this pro
$95
When I called the company, I had no idea why my refrigerator was making noise. As far as I was concerned the fix could have been anything from Freon to a new compressor. The repair person (Vlad) could have told me anything and I would have bought it. Instead, he was honest and explained that I just needed the compressor coils cleaned. I'm the secretary of my homeowners association, and I'm giving everyone a company sticker for future reference. Honest and competence don't always come in the same package, and you can bet when the association needs anything repaired in the future (or we buy a new dryer), Absolute will get the call.

Homeowner
Aug 2005
5.0
Yes, I recommend this pro
$230
I'VE BEEN IMPRESSED WITH THE COMPANY, BECAUSE THEY HAD ALL MY INFORMATION ON FILE. THEY KNEW WHICH DISHWASHER I HAD. WHEN THE GUY CAME, HE HAD THE EXACT PART THAT I NEEDED, AND EVERYTHING WAS DONE IN ONE VISIT.

Homeowner
Aug 2005
1.0
$80
I CALLED THEM BECAUSE THEY HAD BEEN HERE PREVIOUSLY, BUT THIS TIME THEY SENT A MALE CHAUVINIST. HE HAD A TRAINEE WITH HIM, AND THE TRAINEE DID ALL THE WORK. AFTER THEY LEFT THE MACHINE STILL WASN'T WORKING, AND WHEN I CALLED THEM TO COME BACK, THEY TOLD ME TO MAKE AN APPOINTMENT, BUT I REFUSED. I WOULD CALL THEM AGAIN, BUT I WOULD ASK FOR SOMEONE ELSE.
Response from Absolute Appliances

"Hi Member. Please forgive us for your experience. We would like to earn your trust. Please feel free to use this letter towards a free repair up to $100."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Absolute Appliances is currently rated 4.6 overall out of 5.
Absolute Appliances accepts the following forms of payment: CreditCard
No, Absolute Appliances does not offer free project estimates.
No, Absolute Appliances does not offer eco-friendly accreditations.
No, Absolute Appliances does not offer a senior discount.
No, Absolute Appliances does not offer emergency services.
No, Absolute Appliances does not offer warranties.

Contact Information

617 N La Brea Ave, Los Angeles, CA 90036

Share project details to get started.